Bob Pierce | Page 4

We had ordered a 2021 F450 from another dealer at the end of Feb and it had been stuck in Kentucky for 10 weeks now waiting for computer chips. We started looking around for used F450s, but our original deal of Feb and it had been stuck in Kentucky for 10 weeks now waiting for computer chips. We started looking around for used F450s, but our original dealer did not seem too keen on helping us find one since ours was built but stuck. We have a brand new 5th wheel camper waiting in Texas to be picked up and we were against a deadline to get that done. Then we found Imperial Ford who had a 2020 F450 with everything we wanted and more! My wife called and was quickly connected to #Morgan Johnson who told us the vehicle was still available. We live 2 hours away, but headed down immediately. On the trip down we got several messages from Morgan as well as a video of the truck. When we got there, Morgan greeted us and showed us the truck. It was exactly what we wanted. Morgan was awesome and a pleasure to deal with as was Bill Pierce the Business Manager. The whole vibe of the dealership was great! Thank you Morgan and the whole Imperial Ford Team for an awesome experience! Oh...my wife is sorry she broke your prize wheel! More

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This was a great experience.This was one of the greatest car buying experience I have had. Ali kehail made the experience very easy and he was very helpful. I Would recommend him to anyone. car buying experience I have had. Ali kehail made the experience very easy and he was very helpful. I Would recommend him to anyone. More

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Saw car I was interested in on their website and inquired. Marc Foley got right back to me and said the car was in stock and when I went to the dealer the car was pulled up front and ready for us to inquired. Marc Foley got right back to me and said the car was in stock and when I went to the dealer the car was pulled up front and ready for us to take a test drive. Brian O'Malley was great to work with and he got us the deal we were happy with and then Bob Pierce in finance worked with us through the finance and warranty options and was very helpful as well. Overall a great experience. Thanks!! More

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Morgan was great to work with made the transaction super quick and easy . I was able to drive my new truck off the lot the same day !I would definitely recommend Morgan to anyone !!! quick and easy . I was able to drive my new truck off the lot the same day !I would definitely recommend Morgan to anyone !!! More

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I just bought a Expedition and Dean was our salesman he is excellent! Highly recommend!! is excellent! Highly recommend!! More

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I found a car on their website, and unfortunately it was not available. Lynda helped me locate a similar model. Very nice and friendly. The financing was a bit bumpy, the first Associate I work with coul not available. Lynda helped me locate a similar model. Very nice and friendly. The financing was a bit bumpy, the first Associate I work with could have done a much better job explaining the Add-On costs, I was surprised by the final number. Worked with Bob in finance and he was able to iron out the details. Apparently, I purchased on a Very busy weekend. Suggestions for improvement: Check list of some sort to ensure customer has received all follow -up More

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We bought our Bronco Sport a month ago and love it. Lynda and Bob made the buying and finance part of car buying a pleasure! They were both so friendly and personable. Highly recommend going to see them!! and Bob made the buying and finance part of car buying a pleasure! They were both so friendly and personable. Highly recommend going to see them!! More

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My husband and I recently totaled our car and needed a new one ASAP. I really wanted to try multiple cars that were all really different from each other. We worked with Mike Potenza. He was great! He he new one ASAP. I really wanted to try multiple cars that were all really different from each other. We worked with Mike Potenza. He was great! He helped me drive every vehicle I wanted so I could really make the right decision. He NEVER talked me out of a car; only provided facts, recommendations, and information about each model. In the end we chose a Ford Bronco and couldn’t be happier! Bob in Finance was great to work with also! We will be coming back for another vehicle very soon! More

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Wonderful experience! Imperial Ford staff were friendly and quick to find the perfect car I needed! I had a few bad experiences and was treated well here. We’ll be back! and quick to find the perfect car I needed! I had a few bad experiences and was treated well here. We’ll be back! More

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we had a great experience with Imperial Ford our service man was Paul Conti he was pleasant and nice and very informative and helpful.. we would recommend him to all my friends and family as well as all of man was Paul Conti he was pleasant and nice and very informative and helpful.. we would recommend him to all my friends and family as well as all of Imperial Ford. Thank you for all you did for us. More

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