Bob Rawson
Bob Rawson at Joe Rizza Ford Lincoln
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Bob Rawson | Page 2

After Market Manager

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

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78 Reviews
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78 Reviews

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78 Reviews of Bob Rawson

March 12, 2021

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Employee Rating

This is the sixth car I have bought at Rizza.The team at This is the sixth car I have bought at Rizza. The team at Rizza is on their game. I got what I wanted and am happy at this time. Hopefully the re More

by MPATTI6314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Al Mirkiani , Eduardo Rodriguez

Mar 17, 2021

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 11, 2021

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Employee Rating

Poor communication. Mechanics do great work and I really like the dealership, but scheduling is confusing. I made an appointment, but waited three hours for an oil change. I'm sure things get backed up, an More

by WEB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Eduardo Rodriguez

Mar 22, 2021

Joe Rizza Ford Lincoln responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 13, 2021

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Employee Rating

A job well done! Needed to get may paint and interior protection taken care of and they had me a courtesy car all ready to go and got me done inside of 5 hours! They finished ahead of time! Very nice co More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Mackey

Jan 19, 2021

Joe Rizza Ford Lincoln responded

Bruce, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 06, 2021

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Employee Rating

Fabulous work done by Steve L. My salesman! Answered any and all questions and I never felt pressured to make a deal! I am looking forward to a long and happy relationship with this dealership! More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Lillie , Tom Mackey, Layla Ismail

Jan 11, 2021

Joe Rizza Ford Lincoln responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 18, 2020

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Employee Rating

Nice salesman. Faulty bed liner fitted. Told it was to be swapped out. Denied the claim now though I have screen captures and videos from day 1 of the cascading water and the salesman’s word of reinstalling More

by Cotswoldgardens
Recommend Dealer
No

Other Employees Tagged: Mrs Rizza. Nice lady. Passed it on and then nothing. No replies since. Zero stars v

December 14, 2020

Dealership Rating
Employee Rating

Wonderful. They did not rush through the process. They answered all our questions. Their service was excellent and Steve Lillie was great!! I buy all my Ford’s here. Great staff! More

by MGERARDI4101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 17, 2020

Joe Rizza Ford Lincoln responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Ford of Orland Park was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 17, 2020

Dealership Rating
Employee Rating

Always.. always great service and never turned down. Been doing business with Rizza for over 30 years. Bought like 17 cars and trucks from there. More

by CINBAN52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 18, 2020

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 27, 2020

Dealership Rating
Employee Rating

Joe Rizza Ford and Lincoln of Orland. Well I came in for service. And walked out with a Lincoln MKZ .Thanks to Dimitri Bowie the sales person. More

by KBRAND59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dimitri Bowie

Oct 29, 2020

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Ford of Orland Park! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

Dealership Rating
Employee Rating

Jim Vertucci was the best salesman I've seen.Issues were Jim Vertucci was the best salesman I've seen. Issues were completed very fast. Worked with us the entire time. Very friendly. Bob Rawson the after de More

by MIKE.A.442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Vertucci

Oct 05, 2020

Joe Rizza Ford Lincoln responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jim, Bob, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 29, 2020

Dealership Rating
Employee Rating

Great experience! Everyone was so helpful and great to work with! I went through the process very easily from beginning to end. Would recommend Joe Rizza for all your car buying More

by JPWARD62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luke Clarizio

Oct 02, 2020

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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