Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 94

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,058 Reviews
4.9

1,058 Reviews

Write a Review

1058 Reviews of Bob Tomlin

October 31, 2020

Dealership Rating
Employee Rating

Very nice. Easy. Oil change and vehicle check on my new Kia Optima. Very easy to schedule. Great customer service. Nice staff treated me well. More

by IVANCEVICHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Nov 02, 2020

Coastal Kia responded

Wonderful! Thank you for rating the following service members individually: Howard, Bob, Sam and John. We sincerely appreciate the five star service review and gracious comments. We are thrilled to hear you had a pleasant experience and were "treated well." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 31, 2020

Dealership Rating
Employee Rating

Outstanding phone voice and professionalism from Bob, service efficient and timely, superb waiting lounge. Follow up calls from both service and sales, extraordinary peeps! A+ More

by KARENMPAPPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2020

Coastal Kia responded

A+... we'll take it! :) Thank you for the amazing service review. It was thoughtful of you to mention Bob Tomlin by name. Your amazing review and gracious comments have been shared with Bob and our entire staff. We are thrilled to hear you were able to enjoy our VIP Waiting Area with complimentary snacks and drinks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 27, 2020

Dealership Rating
Employee Rating

Bob was great to work with and clearly communicated what the next steps were should I experience the problem again. And the Courtesy Shuttle driver went above and beyond to help me out of a bind. Thanks C More

by Edwards20
Recommend Dealer
Yes
Oct 28, 2020

Coastal Kia responded

Thank you for the awesome five star service review for Bob and our team! We are thrilled to hear you were able to take advantage of our courtesy van experience. It sounds like they were very helpful! Thank you for recognizing our customer service efforts. We pride ourselves on delivering a truly exceptional experience to every client during every visit. You are appreciated! Thanks again.

October 26, 2020

Dealership Rating
Employee Rating

The staff at coastal Kia specifically in the service department are so kind. They provide great service in a timely fashion. Keeping you updated on what’s going on with your car. Thank you guys so much! More

by DELO.MONALENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Oct 27, 2020

Coastal Kia responded

Fantastic! Thank you so much for the five star Dealer Rater review for our service department at Coastal Kia. It was kind of you to go online and share your service experience. We love the feedback including, "they provide great service in a timely fashion." Thank you for rating all of our service team members individually. You are an important part of our Coastal Kia family and we appreciate you! Thanks again.

October 26, 2020

Dealership Rating
Employee Rating

I highly recommend Coastal Kia for all your needs. I've been going there for all of my services since 2016. Sam in the service department is the best 🙂 More

by LW3876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Oct 26, 2020

Coastal Kia responded

Thank you so much for the high recommendations and compliments for Sam Weisman in our service department. It was thoughtful of you to go online and rate your experience. Thank you for your loyalty. Please call us if you need anything. We are here to help!

October 23, 2020

Dealership Rating
Employee Rating

Awesome service dept. everyone is friendly and very helpful. This is only my second time to go to Coastal Kia and I love how quickly service is done. Sam helped me with getting in the door in a timely More

by PSPROPLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Howard Ramsey

Oct 26, 2020

Coastal Kia responded

Thank you so much for the five star review and high marks for our service advisors including; Howard Ramsey, Bob Tomlin and Sam Weisman. We love to hear you are enjoying your Kia. You are an important part of our Coastal Kia family and we appreciate you. Thanks again!

October 22, 2020

Dealership Rating
Employee Rating

Very professional fast service the waiting area is always clean they even have snacks very accommodating they do practice social distancing which is very important Love this place More

by GIOVANNALATTARULI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Oct 23, 2020

Coastal Kia responded

Thank you! We are thrilled you had an opportunity to enjoy our Customer Service Lounge Experience. It was thoughtful of you to go online and share your experience. We sincerely appreciate the high marks for Bob Tomlin and Sam Weisman too. Thank you for your loyalty. We are here if you ever need anything. Thanks again!

October 22, 2020

Dealership Rating
Employee Rating

Great service, friendly staff, fair prices while providing a safe environment! I leave knowing my car has been well serviced and this provides me with a piece of mind. Very happy with my experience More

by CMICHELLETEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Oct 23, 2020

Coastal Kia responded

Michelle, thank you for the amazing service review and gracious comments. We love your comments including, "great service, friendly staff, fair prices..." John Wigger and his service team do a great job of exceeding our clients expectations during every visit. Thank you for choosing Coastal Kia! We are here if you need anything. We look forward to your next visit. Thanks again!

October 22, 2020

Dealership Rating
Employee Rating

Sam & Bob are great to work with! Shuttle driver was very polite always pleasure to talk too! Will return to do business again! Waiting area clean! More

by MUNCY0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Oct 22, 2020

Coastal Kia responded

Wonderful! Thank you for the great review and multiple compliments. We are thrilled to hear your service wait was pleasant and you were able to take advantage of our complimentary shuttle service. It was thoughtful of you to mention Sam and Bob by name. We look forward to seeing you during your next service visit. Thank you for choosing Coastal Kia!

October 21, 2020

Dealership Rating
Employee Rating

Performed regular service. Identified needed activities. All work completed quickly while waiting at the dealership. Friendly and helpful interaction. Overall excellent service with no issues. More

by 100NIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Coastal Kia responded

Thank you for the high marks and great feedback. We appreciate the kind comments including, "friendly and helpful interaction...overall excellent service with no issues." We sincerely appreciate you going online and sharing your testimonial. Please call us if you need anything. We are here to help. Thanks again!

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