Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 105

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,058 Reviews
4.9

1,058 Reviews

Write a Review

1058 Reviews of Bob Tomlin

April 06, 2020

Dealership Rating
Employee Rating

My issue was taken care of by Bob. Very well communicated as usual. He is always on top and a pleasure to work with. Thanks Bob! More

by CMHATCH12
Recommend Dealer
Yes
Apr 07, 2020

Coastal Kia responded

Thank you for the wonderful five star service review for Bob and our team at Coastal Kia! Your wonderful online feedback has been shared with Bob, his management staff and our entire team. Bob is awesome and we are lucky to have him. Bob has been an important part of our team for a very long time. Thank you for choosing Coastal Kia! We look forward to seeing you again soon.

March 30, 2020

Dealership Rating
Employee Rating

My experience with the dealership was excellent and my service has been exceptional with them. I would highly recommend anyone to them. Thank you for everything! More

by BGLANC41
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Tyler Desmarest

Mar 30, 2020

Coastal Kia responded

You are very welcome! Thank you for the amazing five star review for our Coastal Kia team. We sincerely appreciate the feedback and amazing review. It was thoughtful of you to share your experience. Thank you for choosing Coastal Kia!

March 29, 2020

Dealership Rating
Employee Rating

Coastal kia is always awesome! I have bought 3 cars from them and always had a good experience. Jason Stone was my salesman and he was great. More

by AMCKITRICK79
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger, Sam Weisman , Tyler Desmarest, JP Nicholas, Howard Ramsey, Peggy Roberts, Jason Stone

Mar 30, 2020

Coastal Kia responded

Thank you for the great review! We could not agree more. Jason Stone is amazing and we are lucky to have him. We sincerely appreciate the five star sales review and kudos for Jason. We can not thank you enough for your continued loyalty to Coastal Kia and to the Kia brand as well. Your amazing review has been shared with Jason and our entire sales staff. Thank you for being such an important part of our Coastal Kia family!

March 24, 2020

Dealership Rating
Employee Rating

The ease of getting an appointment The ease of getting an appointment. They had to order a part for the recall. When it finally came in, I was able to get an appointment the same More

by NCBETTY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey

Mar 25, 2020

Coastal Kia responded

Thank you for the five star service review for Coastal Kia! We are thrilled to hear your part came in quickly and we were able to get your vehicle in and out the same day. We appreciate you recognizing our attention to detail. Our goal is to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 17, 2020

Dealership Rating
Employee Rating

Bob is great to deal with Always have a positive experience with Kia service and Bob. He is always courteous, pleasant and helpful. My wait time wa a little longer than expec More

by CLGAMBINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2020

Coastal Kia responded

Thank you so much for the wonderful five star service review for Coastal Kia! It was thoughtful of you to mention Bob Tomlin in service by name. We love the comment, "always have a positive experience with Kia service and Bob." We sincerely appreciate your business and loyalty to Bob and our Coastal Kia team. Please call us if you need anything. We are here to help. Thanks again.

March 16, 2020

Dealership Rating

Routine service Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed More

by BWATKINS3351
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Mar 16, 2020

Coastal Kia responded

Wonderful! Thank you for the five star Coastal Kia service review and gracious comments. It was thoughtful of you to mention Bob Tomlin by name. Your amazing review has been shared with Bob and our entire service team. It means the world to us to have you choose a local small business for your automotive needs. Our Coastal Kia team strives to deliver a five star truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need us.

March 16, 2020

Dealership Rating

Service The appointment was made by the dealers for 700 am when the services department didn't open until 8, which I didn't know before. I stood outside for a More

by E_E_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2020

Coastal Kia responded

Thank you so much for the wonderful feedback and great review. Our management team is currently working to correct this issue. Your feedback is vital in changing this programming glitch. It is wonderful to hear "the service was quick and everyone was nice." Thanks again for going online and sharing your experience. Please call our Coastal Kia team if you need anything. We are here to help!

March 15, 2020

Dealership Rating
Employee Rating

I just wanted to say thank you for all of the great service we received there while trading our 2017 Kia Optima in for a 2020 Kia Sorento. Everyone there were very courteous and friendly. They went ab More

by PGeorge
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Don Nguyen, JP Nicholas

Mar 16, 2020

Coastal Kia responded

Congratulations on your new 2020 Kia Sorento purchase from Coastal Kia! Thank you so much for the five star review and gracious comments. We love the comments, "everyone there were very courteous and friendly... they went above and beyond to make the deal happen." Don't forget we offer: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything. Welcome to the family!

March 12, 2020

Dealership Rating
Employee Rating

I was greeted as soon as I came in. I came in early and they tended to me earlier than the original appointment. I feel like they were thorough. More

by jeremybspencer
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Mar 16, 2020

Coastal Kia responded

Thank you for the five star service review for Coastal Kia! It was thoughtful of you to go online and share your thoughts. It is wonderful to hear our service team exceeded your expectations and were able to get you in earlier than your appointment time dictated. We are home of the "truly exceptional experience." Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

March 11, 2020

Dealership Rating
Employee Rating

Very Good Bob called and said I had a recall on my Kia, made the appt. took in talked with Bob and he took care of the problem. Was finished in about 1 1/2 hr. More

by WOODDUCK0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 12, 2020

Coastal Kia responded

Fantastic! Thank you so much for the five star service review and awesome feedback. Your amazing review has been shared with Bob and our entire team. It was thoughtful of you to mention Bob by name. We are thrilled to hear you had a pleasant service experience. Don't forget we offer: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

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