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Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
963 Reviews
4.9

963 Reviews

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963 Reviews of Bob Tomlin

October 13, 2025

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Employee Rating

This this is Manuel Cabral Casey’s husband. I used to do the repairs on the car but yes she’s satisfied. She really don’t know what I’ve done but yes, I’m very satisfied. Thank you. More

by manuelcabral081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison

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Oct 13, 2025

Coastal Kia responded

Thank you for the five star review and compliments for our team. Please do not hesitate to reach out if you need anything. It was thoughtful of you to go online and rate your recent experience. Thanks again!

October 12, 2025

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Employee Rating

I have been using the service department at Coastal Kia since 2010 when I bought my first Kia. Since I can recall, Bob Tomlin has been the one to handle my service appointments. It has always been a smooth More

by Jaime612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Coastal Kia responded

Great news! Thank you! It was kind of you to go online and rate your recent service experience. Thank you for mentioning our Service Consultant Bob Tomlin by name. We truly appreciate your loyalty.

October 11, 2025

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Employee Rating

This dealerships maintenance section is staffed with very nice people. There is a comfortable waiting area. AJ was great! More

by MAALRI5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I believe he said his name was AJ

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Oct 13, 2025

Coastal Kia responded

Thank you! We sincerely appreciate the five star review. It was thoughtful of you to mention our Service Consultant AJ by name. Thank you for choosing Coastal Kia!

October 03, 2025

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Employee Rating

From start to finish everything was perfect for me. Staff were friendly and professional. The work carried out was more than satisfactory. More

by alsodave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

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Oct 06, 2025

Coastal Kia responded

Great news! We appreciate the five star review and high marks for Bob Tomlin and Gary Nelson. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

October 01, 2025

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Employee Rating

Bob took great care of me as usual! Always attentive and lets me know what going on every step of the way. Couldn’t ask for a better advisor! Thanks! More

by nsnix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2025

Coastal Kia responded

Thank you! Your loyalty to our Service Consultant Bob Tomlin and loyalty to our service department are truly appreciated. It was thoughtful of you to go online and share your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us. Thanks again!

September 24, 2025

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Employee Rating

Bob was awesome and got my Kia fixed. He got me a rental car too so I did not have to miss work. More

by WESLEYSON.SON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Coastal Kia responded

Great news! Thank you for the five star service review and compliments for our Service Consultant Bob Tomlin. It was thoughtful of you to go online and rate your recent experience. Thank you for trusting Coastal Kia with your automotive service needs.

September 16, 2025

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Employee Rating

Professional. Polite. Friendly. Job done right. I love the car and the service personnel. Happy people. More

by BAXTER214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Turner

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Sep 17, 2025

Coastal Kia responded

Fantastic! Thank you! We truly appreciate the high marks and kind feedback. We love the comments including, "Job done right. I love the car and the service personnel. Happy people." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

September 12, 2025

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Employee Rating

Coastal Kia service always provides excellent service and follow up. If something is not right with their service, they fix it immediately. More

by hwaynet01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos remembered me and came over to say hello.

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Sep 12, 2025

Coastal Kia responded

Thank you! We appreciate the high marks. Your comments including, "Coastal Kia service always provides excellent service and follow up" are greatly appreciated. We sincerely appreciate your loyalty and gracious feedback. Please do not hesitate to reach out if you need anything.

September 11, 2025

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Employee Rating

Excellent intake process, service was done quickly and efficiently and my car was ready earlier than expected. More

by MIKE1624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2025

Coastal Kia responded

Great news! We truly appreciate the five star review and high marks for our Service Consultant Bob Tomlin. It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs.

September 06, 2025

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Employee Rating

Great service! Always very courteous and professional. Bob and his team are the absolute best! More

by JOHN-STAMEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 07, 2025

Coastal Kia responded

Thank you! We truly appreciate the high marks and compliments for our team. Bob Tomlin is a true ambassador for our customer service culture. It was thoughtful of you to recognize him by name. Thank you for choosing Coastal Kia!

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