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Barbara Ness
Barbara Ness at Coastal Kia

Barbara Ness

Warranty Administrator

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
18 Reviews
4.9

18 Reviews

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18 Reviews of Barbara Ness

May 06, 2026

Dealership Rating
Employee Rating

Everyone is very friendly and helpful with their knowledge and is there for you and your needs More

by christybcloutier17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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May 06, 2026

Coastal Kia responded

Thank you for the high marks and for tagging so many of our amazing team members. It was thoughtful of you to go online and rate your recent experience. Please do not hesitate to reach out if you need us. Thanks again!

April 25, 2026

Dealership Rating
Employee Rating

They did a great job,very happy with all the employees that we delt with and would recommend them to anyone interested in a Dealership. More

by JOSEPH.HINGERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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Apr 25, 2026

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and high marks for so many of our service team members. We love the feedback including, " they did a great job, very happy with all the employees." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 19, 2026

Dealership Rating
Employee Rating

Best customer service. Was please the first 10 years with my 2012 Soul and so far just as pleased with my 2022 Soul. More

by conklin31084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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Apr 19, 2026

Coastal Kia responded

Thank you for your loyalty! We sincerely appreciate the five star service review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

April 15, 2026

Dealership Rating
Employee Rating

The shop provided me with quick service, good communication from the staff. Very helpful and knowledgeable More

by kdetailed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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Apr 15, 2026

Coastal Kia responded

Outstanding! Thank you for the five star service review. It was thoughtful of you to tag so many of our service team members with such high marks. We love hearing you found our team to be, "very helpful and knowledgeable." Thank you for trusting Coastal Kia with your automotive service needs.

April 10, 2026

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Employee Rating

Very friendly and willing to help with questions that I had regarding the service they were going to be doing.i love that they offer customers a courtesy ride More

by KEP2291956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Sam Weisman, Guder "GQ" Quezada, Gary Nelson, Isaiah Torres, Paige Autry, Anthony "AJ" Boone

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Apr 10, 2026

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to recognize so many of our team members. It is wonderful to hear you found our team to be, "very friendly and willing to help." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 05, 2026

Dealership Rating
Employee Rating

Everyone was kind and thoughtful. Dealership is clean. Plenty of coffee and snacks. Didn’t have to wait long for service to be complete. More

by markyg514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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Mar 05, 2026

Coastal Kia responded

Wow! Thank you for recognizing so many of our team members. We appreciate the five star review and gracious compliments. We always love to hear how our clients enjoy and are able to take advantage of our customer lounge experience during their visit. Thank you for trusting Coastal Kia with your automotive service needs!

February 01, 2026

Dealership Rating
Employee Rating

Great service every time- will be back for future car care. Always a pleasure! Thanks! More

by polcol27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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Feb 04, 2026

Coastal Kia responded

Thank you! We appreciate the five star service review. Thank you for trusting Coastal Kia with your automotive service needs.

January 22, 2026

Dealership Rating
Employee Rating

Took me in right away and always clean and courteous. Came and got me and explained everything and washed my car. Love the service. More

by CINDY.ENGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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Jan 23, 2026

Coastal Kia responded

Awesome! Thank you for the high marks and for recognizing so many of our team members. We are thrilled to hear our service department exceeded your expectations. Please do not hesitate to reach out if you need us. Thank you for trusting Coastal Kia with your automotive service needs.

November 11, 2025

Dealership Rating
Employee Rating

Great service. Pleasure to be dealing with Kia coastal everyone very nice and pleasant work was excellent real good thing More

by tewkat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Jay Turner

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Nov 11, 2025

Coastal Kia responded

Thank you for the five star review and gracious compliments. It was kind of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia with your automotive service needs. We are here if you need us.

October 24, 2025

Dealership Rating
Employee Rating

Love the Quick Service the friendly atmosphere and love my Santa Cruz truck dearly thank you More

by summertimenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

Report | Print
Oct 25, 2025

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for our team. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

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