Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 93

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,058 Reviews
4.9

1,058 Reviews

Write a Review

1058 Reviews of Bob Tomlin

November 13, 2020

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Employee Rating

My Kia just clicked 137,000 miles and my service at Kia is amazing. Now during Covid I see first hand everyone takes our safety seriously. Sam my go to is awesome but everyone in service are amazing too. O More

by irishactor55@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Nov 13, 2020

Coastal Kia responded

137,000 miles... wow! Congratulations! Thank you for the wonderful service review. We sincerely appreciate you choosing Coastal Kia for your service needs. It was thoughtful of you to mention Sam by name. Thank you for your loyalty. Thank you for being an important part of our Coastal Kia family. You are apprecieated!

November 12, 2020

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The professionalism and honesty from Steve Kramer was exceptional. Provided everything i was looking for and as a previous salesman for car dealerships, he certainly exceeded my expectations. His pro More

by gmannerz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Coastal Kia responded

Wonderful! Thank you so much for the gracious review and high marks for Steve Kramer. Your amazing review has been shared with Steve and our entire team. We are thrilled to hear he exceeded your expectations. Congratulations on your recent purchase. We truly appreciate the amazing testimonial. Welcome to the Coastal Kia family!

November 12, 2020

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Jason, Bob, and Mike have made being a car owner an incredible experience for me. I have not had the please sure working with anyone else but these three alone have made me feel like I made the right d More

by DALLAS9321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Jason Stone

Nov 13, 2020

Coastal Kia responded

Thank you! Congratulations on your recent purchase! We sincerely appreciate the wonderful review and gracious comments. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!

November 12, 2020

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The entire service advisor crew Howard Ramsey, Samuel Weisman and Bob Tomlin are professional, courteous, knowledgeable and friendly. Always greet you by name give you info on your service request and ke More

by ronne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Howard Ramsey

Nov 12, 2020

Coastal Kia responded

We love this! Thank you so much for the five star review and gracious comments. It was extremely thoughtful of you to mention Howard Ramsey, Sam Weisman and Bob Tomlin by name. You said it best... they truly are "a great example of the dealership's values and mission." You kind words have been shared with Howard, Sam and Bob. Thank you for your loyalty. We appreciate you being such an important part of our Coastal Kia family!

November 11, 2020

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Bob did a great job helping me get my vehicle taken care of! I'm disable and I am very grateful for Bob and the service department at Kia! More

by DGSJR53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Coastal Kia responded

Thank you for the five star review and compliments for Bob Tomlin in our service department. Your gracious comments have been shared with Bob and our entire team. Thank you for choosing Coastal Kia for your automotive service needs. We look forward to seeing you again soon. Thanks again!

November 10, 2020

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Employee Rating

I have had nothing but great experiences at Coastal Kia! Everything went very good and all that helped me were professional.I’m very happy with my car! More

by FRINGEHAIRDESIGN0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Nov 11, 2020

Coastal Kia responded

Fantastic! Thank you for the amazing review and high marks for our Coastal Kia team! We are thrilled to hear you are enjoying your car. We strive to deliver a truly exceptional experience to every client during every visit. Your amazing review has been shared with our entire team. Thank you for being such an important part of our Coastal Kia family!

November 10, 2020

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Coastal Kia offers great customer service, from the sales department to the service department, to the parts department. Pat Koballa has put together a great team! More

by MRSP1051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Coastal Kia responded

We could not agree more! Pat Koballa had definitely "put together a great team" and we are all excited to be a part of it. Thank you for the five star review and high marks for sales, service and parts. It was thoughtful of you to go online and rate your experience. We appreciate it! Thanks again.

November 06, 2020

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Always great friendly service and informative about what services I will need during the visit. The seating area is clean, relaxing, and spacious. I do not mind waiting for my vehicle to be serviced. More

by R.CROSS3394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Nov 09, 2020

Coastal Kia responded

Wonderful! We are thrilled you were comfortable in our customer lounge. It is great to hear you enjoyed your wait. We sincerely appreciate the five star review and amazing comments. We strive to deliver a truly exceptional experience to every client during every visit. We love your feedback including, "always great friendly service and informative about what services are needed..." Thank you for rating our service staff so highly. You are appreciated. Thank you!

November 06, 2020

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Even with covid protocols, the service was performed quickly and well. There have been no repeats of the problems my van was experiencing. They all did a great job. More

by TOMWILM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff ( i think) was great.

Nov 06, 2020

Coastal Kia responded

Great! Thank you for the five star service review and great testimonial. It was thoughtful of you to rate your experience with Bob Tomlin too. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia with your automotive service needs.

November 05, 2020

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Employee Rating

They are very helpful on everything that needs to be done to your van. I love that they give free car washes. Bob was very helpful to me on our tires. More

by wendysclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Coastal Kia responded

Thank you! It was thoughtful of you to go online and mention Bob Tomlin in your review. We love the feedback including, "they are very helpful...Bob was very helpful to me on our tires." Thanks again for the five star review. We look forward to seeing you during your next visit.

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