Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 95

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,021 Reviews
4.9

1,021 Reviews

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1021 Reviews of Bob Tomlin

August 26, 2020

Dealership Rating
Employee Rating

Bob in the service department was awesome made the whole process easy and painless. Was great at communicating through the whole process and had great customer service. My car has been driving great so no c More

by CMORALESJ6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2020

Coastal Kia responded

Bob Tomlin is simply amazing and we sincerely appreciate your kudos for him and our team. Thank you for the five star review and wonderful testimonial. We appreciate the loyalty too. Your amazing review has been shared with Bob and our entire service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

August 24, 2020

Dealership Rating
Employee Rating

Service was excellent!! Kelly is great and very friendly!! He made my life a.lot easier!! I would definitely recommend this service department!! See yall again soon! More

by MATTUNDERWOOD123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Aug 25, 2020

Coastal Kia responded

We hope to see you again soon too! Thank you for the five star service review. We are thrilled to hear you were able to take advantage of our Courtesy Van and Concierge experience. It was thoughtful of you to mention Kelly by name. We sincerely appreciate your business. Thanks again!

August 22, 2020

Dealership Rating
Employee Rating

I always come back to Coastal Kia for all my Kia service maintenance & repair needs! The service team is excellent, professional, and personable. I also have used the Shuttle service several times over th More

by NCDI07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Aug 23, 2020

Coastal Kia responded

Thank you! We sincerely appreciate the kudos and gracious comments. It was thoughtful of you to go online and share your experience. We are thrilled to hear you were able to take advantage of our Complimentary Courtesy Van Concierge Service. We appreciate your loyalty and are here to help. Thanks again!

August 20, 2020

Dealership Rating
Employee Rating

Excellent experience Fast, professional and courteous Great followup. Took vehicle as soon as I arrived and returned it when they said they would. Will continue service there More

by warrenlibutti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2020

Coastal Kia responded

Thank you so much for this wonderful five star service review! We are happy to hear our service team exceeded your expectations during your recent visit. We sincerely appreciate your business and your loyalty as well. Thank you for choosing Coastal Kia!

August 18, 2020

Dealership Rating
Employee Rating

Service was good. Fast and efficient. Agent informed me every step of the way. I will gladly recommend a friend to visit your dealership adap More

by THARDAWAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Aug 18, 2020

Coastal Kia responded

Thank you for the five star review! We love the kudos including, "service was good... fast and efficient." We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate the recommendations too. Thank you for choosing Coastal Kia!

August 17, 2020

Dealership Rating
Employee Rating

Even though I didn't buy my car from Kia, I knew that I would be taking my car to them for service. The entire process, from making an appointment online to picking my car up had always been very smooth More

by matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Aug 18, 2020

Coastal Kia responded

Thank you! We sincerely appreciate the heart felt review and kudos for both Sam Weisman and Bob Tomlin. We are thrilled to hear our service team exceeded your expectations. Thank you for the amazing review and gracious comments. Please call us if you need anything. We are here to help. Thanks again!

August 14, 2020

Dealership Rating
Employee Rating

All the service was completely an in a timely manner the service area was very safe and clean my car return to me very clean so I was well pleased thanks for a job well done More

by WINDHAMJAMES1955
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Howard Ramsey

Aug 14, 2020

Coastal Kia responded

Thank you for the five star service review for our Coastal Kia Service Team. We sincerely appreciate the high marks and wonderful comments. We are thrilled to hear we were able to exceed your expectations. Thanks again!

August 11, 2020

Dealership Rating
Employee Rating

Everyone was very professional and friendly. My problem was resolved in a timely manner. I had to have headlamps replaced and suggestions were made for other issues before they presented a problem. I di More

by GRACIE10
Recommend Dealer
Yes
Aug 12, 2020

Coastal Kia responded

Wonderful! Thank you so much for the five star review for our service team at Coastal Kia! We sincerely appreciate the high marks and gracious comments. We love you too! We strive to deliver a truly exceptional experience to every client during every visit. Thank you for your loyalty and trust. Please call us if you need anything. We are here to help. Thanks again!

August 11, 2020

Dealership Rating
Employee Rating

Very Happy I have never in the 6 years of dealing with this dealership had any problems. Sam and Bob are very courteous and go out of their way to help. More

by CSUTHER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Aug 11, 2020

Coastal Kia responded

Wonderful! Thank you for the five star review and amazing comments. We love the gracious feedback including the comment, "I have never in the 6 years of dealing with this dealership had any problems." We sincerely appreciate your loyalty and awesome review. Please call us if you need anything. We are here to help!

August 08, 2020

Dealership Rating
Employee Rating

Had a 60 thousand miles checkup on my Kia there recently. Concierge service was awesome. The people I worked with were knowledgeable, friendly, and accommodating. And the price was comparable with a local me More

by UMICH1967
Recommend Dealer
Yes
Aug 10, 2020

Coastal Kia responded

Great news! We are thrilled to hear you were able to take advantage of our complimentary concierge service during your recent repair visit. Our clients find it to be extremely convenient and user friendly. Thank you for the five star review and gracious comments. We love the comments including, "the people I worked with were knowledgeable, friendly and accommodating." Our goal is to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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