Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 96

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,058 Reviews
4.9

1,058 Reviews

Write a Review

1058 Reviews of Bob Tomlin

October 07, 2020

Dealership Rating
Employee Rating

Without a doubt Coastal has the right idea. Treat the customer with respect and provide the best service possible. My 2019 KIA Sorento has been a strong vehicle and always dependable and I contribute all More

by APG8629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Oct 09, 2020

Coastal Kia responded

We love this and appreciate it so much! Thank you for the five star review and amazing testimonial. You said it best, "treat the customer with respect and provide the best service possible." We are thrilled to hear you are enjoying your 2019 Kia Sorento. It is always a "great pleasure doing business with you too!" Thanks again.

October 04, 2020

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Employee Rating

Great service, always helpful and they finish in a timely manner. The waiting area is always nice and clean with snacks and drinks available to have. More

by emilyhrhrdt
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman

Oct 05, 2020

Coastal Kia responded

Thank you Emily for the five star service review. We are thrilled to hear you were able to enjoy our Customer Service Lounge. It was thoughtful of you to recognize our cleanliness and complimentary snack/drink station. Our goal is to exceed our client's expectations during every visit and deliver to deliver a truly exceptional experience to every client. Thank you for trusting our Coastal Kia service team with your automotive repair needs. Please call us if you need anything. We are here to help.

October 01, 2020

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Employee Rating

Bob Tomlin went out of his way to take care of my KIA Soul. My car was picked up on time, brought back on time and the service, as always, was outstanding. From sales to service...Coastal KIA is the very More

by MSMAGGIE_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Coastal Kia responded

Awesome! Thank you so much for the amazing five star review and compliments for Bob Tomlin. It was thoughtful of you to mention Bob and name us "...the very best dealership in Wilmington." Your gracious comments and wonderful review has been shared with Bob and our team. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help. Thanks again!

October 01, 2020

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Employee Rating

Another successful experience with the service department. Thanks again for always surpassing my needs. And Sam thanks for going out of your way to get me something to drink. More

by IOU1BIGGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Howard Ramsey

Oct 02, 2020

Coastal Kia responded

You are very welcome! Thank YOU for the five star review and gracious comments. It was extremely thoughtful of you to mention Sam by name. Your wonderful review has been shared with Sam and our entire service department staff. We love to hear we exceeded your expectations. Our goal is to deliver a truly exceptional experience to each client during every visit. Thank you for choosing our service department for your automotive needs.

September 29, 2020

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Employee Rating

One word to describe Coastal Kia Service-OUTSTANDING! Bob Tomlin, John WiggerWOWZER! Their customer service is award-winning and keeps my Kia service with them More

by BETH.HATCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey, Honorable Mention Kia shuttle guys Bob and Perry?

Sep 30, 2020

Coastal Kia responded

Thank you Beth! We will take the one word service description, "OUTSTANDING!" It was extremely thoughtful of you to go online and share your experience. We sincerely appreciate you mentioning Bob Tomlin and John Wigger by name. Your amazing review has been shared with Bob, John and our entire team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

September 28, 2020

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Employee Rating

Have been to other dealerships where the sales people are very pushy. Jason was very patient and did not try to sell us anything we did not want. Very experienced person and understood what we wanted in a v More

by BURCHPL77
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger, Michael Mascavage, Sam Weisman , Howard Ramsey, Jason Stone

Sep 28, 2020

Coastal Kia responded

Thank you so much for the five star review and gracious comments. It was thoughtful of you to mention Jason by name. He is an asset to our organization and we are lucky to have him. It is wonderful to hear you found him to be, "very experienced and understood what we wanted in a vehicle." Welcome to the Coastal Kia family. Please call us if you need anything. We are here to help. Thanks again!

September 25, 2020

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Employee Rating

This is my third vehicle purchase from Coastal Kia and I could not be any happier! My salesman, Brandon was amazing and worked diligently to ensure I was making a purchase that made sense for my situation. More

by JULSBREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Tyler Desmarest, Brandon White/ Sales

Sep 28, 2020

Coastal Kia responded

Third vehicle....wow! Thank you so much for the amazing review, your loyalty and thoughtful feedback. Your testimonial means the world to us. It was kind of you to mention Brandon, Tyler, Sam and Bob by name. You are appreciated! We look forward to seeing you again during your first free service at 5000 miles. Thank you for being such an important part of our Coastal Kia family! Please call us if you need anything. We are here to help.

September 23, 2020

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Employee Rating

Good service and the writers knew their stuff. Plus, they took care of the complicated lifetime warranty which saved me big bucks. And the car was ready on time. More

by TRISURFER
Recommend Dealer
Yes
Sep 24, 2020

Coastal Kia responded

Fantastic! Thank you for the five star service review. We have an amazing team. It is always nice to hear our extended Coastal Kia family recognize their efforts. We sincerely appreciate your trust and loyalty. It was thoughtful of you to share your testimony. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

September 21, 2020

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Employee Rating

Easy and convient service pick up. I didn't have to take off time to have my car serviced. Thank you for a great experience. More

by 821CMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Sep 22, 2020

Coastal Kia responded

Thank you for the wonderful service review. We are thrilled you had a "great experience." We sincerely appreciate the gracious comments and thoughtful review. Please call us if you need anything. We are here to help. Thanks again!

September 18, 2020

Dealership Rating
Employee Rating

The service department is excellent. Pricing is a little high, but the staff is very helpful and always accommodates requests and are very thorough. Last time I was there they took care of a recall I didn't More

by 28337
Recommend Dealer
Yes
Sep 18, 2020

Coastal Kia responded

Thank you for the wonderful review and high marks for our Coastal Kia service team! It was thoughtful of you to go online and rate your recent experience. We lover your feedback including, "the service department is excellent." Thank you for choosing Coastal Kia!

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