Bobby Carroll
Bobby Carroll at Goodson Acura of Dallas

Bobby Carroll | Page 11

Service Manager

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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5.0
125 Reviews
5.0

125 Reviews

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125 Reviews of Bobby Carroll

January 25, 2021

Dealership Rating
Employee Rating

I've been taking my Acura for service at Goodson Acura of Dallas for the past 12 years. Their service is beyond world-class. Excellent. More

by Mr. Juan Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Jonathan Valdez , Hayley Jones

Jan 26, 2021

Goodson Acura of Dallas responded

Juan, thank you for 12 years of your business! We can't say thank you enough for your patronage and feedback. We look forward to serving you for the next 12 years and beyond. Thanks again!

January 18, 2021

Dealership Rating
Employee Rating

I always receive excellent service when my MDX needs service. Bobby Carroll is one of the best service agents I have ever worked with. He makes sure your car is serviced with excellence and gets you in More

by cwithrow2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Lance Key

Jan 19, 2021

Goodson Acura of Dallas responded

cwithrow2010, thank you for noting your service experiences with Bobby! We're pleased to hear that your time with us in service have been 5-star. Let us know when we may have the pleasure to assist you next. Thanks again!

November 24, 2020

Dealership Rating
Employee Rating

Ankur's team is top notch! I get great, prompt service and am always well taken care of. If you own an Acura, put Goodson Acura on your go-to list for fast and friendly service. More

by claudial12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020

Goodson Acura of Dallas responded

claudial12, thank you for noting a great experience with the team! We appreciate your endorsement and tag of Bobby, Khang, Russel and Ankur! See you next time. Thanks again!

November 10, 2020

Dealership Rating
Employee Rating

4 month old car developed dash rattle driver side due to Warped Garnet . Took a few days but excellent result. Complimentary car wash & vacuum could have been a little better but it’s ok. Service prompt & More

by deanhudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarron Reed, Eric

Nov 11, 2020

Goodson Acura of Dallas responded

Deanhudson, thanks for your 5-star praise regarding working with Bobby and Jarron! We appreciate your feedback and pleased to hear we were able to resolve the rattle. See you next time! Thanks again.

October 02, 2020

Dealership Rating
Employee Rating

Khang and Bobby are outstanding! Khang is my trusted advisor on my Acura MDX. He makes recommendations to keep my car running well and takes the time to explain it. I highly recommend Goodson Acura, the More

by Jz Fields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

Oct 02, 2020

Goodson Acura of Dallas responded

Jz, thank you for sharing praise regarding your experience with Khang and Bobby! We appreciate your endorsement and pleased to hear that we've set the standard for service! See you next time. Thanks again.

September 30, 2020

Dealership Rating
Employee Rating

Great experience, Bobby Carroll and the entire staff at Goodson Acura were excellent. Highly recommend to anyone. I trust the advice that Bobby gave me. More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarron Reed

Oct 01, 2020

Goodson Acura of Dallas responded

JM, thank you for your kind words and mention of working with Bobby and our service team! We're pleased you experiences have been excellent and we look forward to serving you again next time! Best wishes!

September 30, 2020

Dealership Rating
Employee Rating

Great customer service! Service advisor and entire team very friendly and helpful. Gave me a nice loaner vehicle let me keep it overnight as my vehicle was not finished More

by E38Wolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hayley Jones, Dane Uter

Oct 01, 2020

Goodson Acura of Dallas responded

E38Wolf, thanks for sharing 5-stars and noting great customer service and how you enjoyed the loan car! We appreciate your positive feedback. See you next time! Thanks again,

September 14, 2020

Dealership Rating
Employee Rating

This is a great dealership that cares about customer service above all else!! All personel was friendly and took the time to answer all questions. More

by ashleymullican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Jonathan Valdez, Russell Van Meter, Veronica Rios , Lashon Avery, Hayley Jones, Jarron Reed, Dane Uter

Sep 15, 2020

Goodson Acura of Dallas responded

Ashleymullican, thank you for noting your experience with many of our staff members. We appreciate your endorsement and look forward to future opportunities to serve you. Thanks again!

September 04, 2020

Dealership Rating
Employee Rating

They treat all of their customers like the are the most important customer they have no matter how busy they are. I have recommended them to several people who have actually purchased cars from them. My f More

by doxylover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Veronica Rios , Dane Uter

Sep 05, 2020

Goodson Acura of Dallas responded

Doxylover, thanks for sharing 5-stars and noting how we treat all our customers with excellence! We appreciate your praise and tag of Bobby, Khang, Veronica and Dane! See you next time! Best wishes.

August 27, 2020

Dealership Rating
Employee Rating

Goodson Acura is an excellent dealership to do business. Always very attentive to all your vehicles needs and customer service great service. All the employees have treated me with great customer care/servi More

by Krisx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Jonathan Valdez, Russell Van Meter, Veronica Rios , Lashon Avery, Hayley Jones, Jarron Reed, Dane Uter

Aug 28, 2020

Goodson Acura of Dallas responded

Krisx, thank you for sharing kind words and mentioning your time with our attentive team! We appreciate your praise and we look forward to serving you again next time. Best wishes!

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