Bobby Carroll | Page 10

Keep up the excellent work and good management l well recommend too more people Goodson Acura recommend too more people Goodson Acura More

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Very professional! Great customer service!! Took care of all of my needs. Would highly recommend anyone to take their vehicle here. all of my needs. Would highly recommend anyone to take their vehicle here. More

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I am completely satisfied with the manner and system Goodson Acura conducts their service and the personnel behind it are professional. Goodson Acura conducts their service and the personnel behind it are professional. More

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I’ve been a Goodson Acura customer for many years. Definitely 5 star dealership! Definitely 5 star dealership! More

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The folks at Goodson are amazing. From the greeters to the cashiers, everyone is extremely courteous and welcoming! the cashiers, everyone is extremely courteous and welcoming! More

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Well, I cannot find enough adjectives to describe how Awesome Goodson Acura of Dallas is. I've been coming here for the past 15 years for all my Acura needs, and the service continues be excellent as day Awesome Goodson Acura of Dallas is. I've been coming here for the past 15 years for all my Acura needs, and the service continues be excellent as day 1. Bobby, Kayne and their team are true World-Class Service.. There are many dealerships; but only 1 Goodson Acura of Dallas !! More

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Personalized and professional service from the entire team during a tough weather week. Jonathan, Eric, Bobby, Josie, service technicians, ladies at checkout - all to be commended. Thank you! team during a tough weather week. Jonathan, Eric, Bobby, Josie, service technicians, ladies at checkout - all to be commended. Thank you! More

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Always excellent service. Have been coming here for 26 years. Always had issues handled in a timely manner. Will not go anywhere else to buy or for service years. Always had issues handled in a timely manner. Will not go anywhere else to buy or for service More

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Friendly, courteous, professional reliable service. Even with nasty, icy cold weather they had me in and out in less than 45 minutes. Could not have been better! with nasty, icy cold weather they had me in and out in less than 45 minutes. Could not have been better! More

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My recent experience with Goodson Acura was incredible! I was blown away from start to finish. Given that I have several family members in the car industry, and have previously worked at a luxury dealership was blown away from start to finish. Given that I have several family members in the car industry, and have previously worked at a luxury dealership myself, I had incredibly high expectations. To say that all of my expectations were far exceeded would be an understatement. Arthur Dee was the primary reason I explored the idea to return to the dealership. He was incredibly available to both my husband and myself throughout the entire experience. He took care of everything personally and professionally. I’m so grateful for his personalization, generosity, attention to detail and willingness to accommodate the numerous requests we had along the way. Arthur was so thoughtful and arranged for delivery of the vehicle to take place at my office to further provide exceptional service to my husband and I as we were navigating a new baby and an ill family member who was hospitalized. Arthur was so thoughtful in that he would check in on my family and remembered details I didn’t even recall sharing- such an intentional business man! As for the finance department, Giles Wilson was efficient, kind, flexible, and incredibly personable. My time spent with Giles was also seamless and filled with professionalism. At the time of delivery, Whitney Belfer was very warm, knowledgeable, incredibly helpful and beyond accommodating. She was more than willing to help me with the new car features and setting up things to help make the transition smooth. I enjoyed her as my sales consultant very much! While a majority of my time was spent with Arthur, who again, was phenomenal; I have also had several experiences with Darlene Lincoln and Bobby Carroll at this dealership as well. Darlene is such a ray of sunshine and makes initial interactions as well as experiences at the dealership excellent. As for Bobby, he has been an incredible force in our decision to return to Acura as well. He has helped to provide immeasurable service to myself and members of my family for many years. He is exceptional and incredibly trustworthy! Thank you to the Goodson Acura team for all that you did for our growing family. We can’t thank you enough! The Scott family More

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