Bobby Hall
Bobby Hall at Bryan College Station Toyota

Bobby Hall | Page 10

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
143 Reviews
4.8

143 Reviews

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143 Reviews of Bobby Hall

April 08, 2025

Dealership Rating
Employee Rating

I will keep coming back to BCS Toyota year after year because of the amazing customer service and a Top Grade Service department. Been doing business and service with them since 2007. More

by MAURIPASKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Bryan College Station Toyota responded

Thank you for your continued loyalty! We’re honored to have been your go-to dealership and service provider since 2007. We’re grateful for your trust and look forward to continuing to provide you with amazing customer service and top-grade service for many more years to come! Customer Relations Manager customerservice@purdygroupusa.com

April 05, 2025

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Mr. Hall was very helpful and courteous. I would definitely recommend him to any of my friends. More

by RIPBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Bryan College Station Toyota responded

We appreciate you taking the time to share this! Hall will be glad to hear your kind words. Thanks again for the recommendation—we are glad he made a great impression! Customer Relations Manager customerservice@purdygroupusa.com

March 15, 2025

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As alway, Tanner was extremely helpful. I especially appreciated his advice as to which repairs were critical and which were not. The entire dealership seems committed to customer service More

by robertrichardson
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory

Mar 18, 2025

Bryan College Station Toyota responded

Thank you for the review! We’re glad Tanner was helpful and provided good advice. It’s great to hear that you’ve had a positive experience with the team. We appreciate your support and look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

March 08, 2025

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Don’t follow through. Part of your service staff answers “not my job to help you”. Sad More

by rgriggs0
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Randy Dowling, Russell Karli

Mar 10, 2025

Bryan College Station Toyota responded

We’re sorry to hear about your experience. That’s not the level of service we aim to provide. We appreciate you bringing this to our attention and would like to discuss it further if you’re open to it. Customer Relations Manager customerservice@purdygroupusa.com

March 06, 2025

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Bryan college Station Toyota allways takes great care of there customers sales services and value More

by kukuibrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Hausenfluck, Tony Rogers

Mar 06, 2025

Bryan College Station Toyota responded

Thank you for your positive feedback! We appreciate your support and are glad to hear you’ve had a great experience with our sales and service team! Customer Relations Manager customerservice@purdygroupusa.com

February 25, 2025

Dealership Rating
Employee Rating

Only had an oil and filter change this time. So I had very little interface with Bobby Hall. He was fine. Overall I have had great experience with BCS Toyota. More

by WMMUSIAL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience with us! We're pleased to hear that you've had great experiences! Customer Relations Manager customerservice@purdygroupusa.com

February 21, 2025

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Employee Rating

The people that run and work at the BCS Toyota service department are top notch! They treat you like you're their best customer, and keep you updated on issues with your vehicle as the maintenance work More

by v.eric.barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Bryan College Station Toyota responded

Thank you for your great feedback! We’re thrilled to hear that you had such a positive experience with our service team. Keeping our customers informed and providing top-notch service is always our goal. We truly appreciate your kind words and look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

February 19, 2025

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Great service, great communication and kept me updated, highly recommend, the service and sales staff are fantastic More

by M.FRENCH.TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Bean, Haley McCulley

Feb 20, 2025

Bryan College Station Toyota responded

Thank you for the wonderful review! We're so glad to hear that you had a positive experience with our service and sales teams. Your recommendation means a lot to us, and we look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 13, 2025

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Employee Rating

I arrived before the appointment time and Bobby started on my job immediately. He went over the things that I wanted to do and pointed out some items that I had forgotten. He also took care of a recall r More

by COONJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We're glad to hear that Bobby was able to get started on your service right away and ensured everything was taken care of efficiently. It's great that all your needs were addressed and completed on time. We appreciate your trust and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 12, 2025

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Employee Rating

10/10 would recommend. Everyone did a great job coordinating not only with me and to the tow company - but also with overall service. More

by mayebutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Bryan College Station Toyota responded

Thank you for the fantastic review! We’re so happy to hear that everything went smoothly and that our team was able to coordinate effectively with both you and the tow company. We appreciate your recommendation and look forward to providing excellent service again in the future! Customer Relations Manager customerservice@purdygroupusa.com

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