Bobby Miller

Upon being greeted when first arriving, customer service was exceptional. I addressed my issues, Bobby looked up the parts needed as well as my warranty and everything was handled quickly and without any is was exceptional. I addressed my issues, Bobby looked up the parts needed as well as my warranty and everything was handled quickly and without any issues. Big Star Cadillac has always been my first go-to for purchases and service. More

by sarasimmons2002 Verified Customer Verified Customer

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Bobby made sure that I was able to understand everything that was wrong with my vehicle, and he made sure that my vehicle got everything that it needed to be drivable again. My car is running great, and I that was wrong with my vehicle, and he made sure that my vehicle got everything that it needed to be drivable again. My car is running great, and I know that I can trust Bobby for any future needs as well. More

by Emma P Verified Customer Verified Customer

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Isaiah went above and beyond in making sure that I was very well accommodated while they were working on vehicle. He provided exceptional customer service. Very nice and friendly. The entire staff were a very well accommodated while they were working on vehicle. He provided exceptional customer service. Very nice and friendly. The entire staff were all nice and friendly. Will definitely recommend to anyone looking for great service. More

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Big Star Cadillac is The Best. It's a busy but efficient dealership within 15 minutes of my home in Friendswood. Bobby Miller treats me like I'm the only customer of the day. Tha It's a busy but efficient dealership within 15 minutes of my home in Friendswood. Bobby Miller treats me like I'm the only customer of the day. That's a rare quality for customer service these days. BTW my Cadillac sedan is still under warranty so some service questions are not relevant. More

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Easy to book online. Fast service. Staff was helpful. The young man who took my car and brought my car around was a very nice young man. Very polite and respectful, I rea Fast service. Staff was helpful. The young man who took my car and brought my car around was a very nice young man. Very polite and respectful, I really want to give him a special compliment. He looked about college age. It’s not often you find young men like that and he was great. More

by mistygustin Verified Customer Verified Customer

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I had an outstanding experience with the Big Star Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to cle Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to clearly explain what my vehicle needed, provided accurate timelines, and kept me updated throughout the entire process. The quality of work was top‑notch—my car feels brand new again. The service advisors were honest and attentive, and the technicians clearly take pride in what they do. It’s rare to find a dealership that combines great customer service with true expertise, but Big Star Cadillac delivers on both. I highly recommend their service department to anyone looking for reliable, efficient, and high‑quality care for their Cadillac. I’ll definitely be returning for all my future service needs! More

by Jonathan Barron Verified Customer Verified Customer

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Bobby Miller and Daniel W. provides excellent customer service and knowledge of the customers needs! provides excellent customer service and knowledge of the customers needs! More

by emilianwhite Verified Customer Verified Customer

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Bobby Miller always takes great care of me & my vehicle. He communicates exceptionally well, keeps me apprised to what's going on at all times, is easy to deal with and very respectful. He's a great represe He communicates exceptionally well, keeps me apprised to what's going on at all times, is easy to deal with and very respectful. He's a great representation of the Cadillac dealership. More

by eastdumble Verified Customer Verified Customer

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They are amazing and super attentive. The dealership always takes care of our issues in a very timely manner. The dealership always takes care of our issues in a very timely manner. More

by morganegerami Verified Customer Verified Customer

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Amazing as always Bobby & his team are very professional & attentive to every detail & attentive to every detail More

by starsandstripes1059 Verified Customer Verified Customer

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