Bobby Miller

Bobby is amazing! He is knowledgeable and courteous. Love working with him. The work can be cleaner at times. My seats were left reclined way back and I have a den He is knowledgeable and courteous. Love working with him. The work can be cleaner at times. My seats were left reclined way back and I have a dent now on back of truck. More

by Hiramprz Verified Customer Verified Customer

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Great service through the entire appointment. Communication was great, technician let us know everything that was going on. Communication was great, technician let us know everything that was going on. More

by Minorbap Verified Customer Verified Customer

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Bob is a great advisor. Very attentive to his customers. Keep up the good work!!! Very attentive to his customers. Keep up the good work!!! More

by Humberto Verified Customer Verified Customer

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Professional and prompt Process was easy, the people were kind and the dealership was clean. kind and the dealership was clean. More

by ursula.burns Verified Customer Verified Customer

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Very professional, easy to get in and out, always keeps me up to date on the status of my vehicle when being serviced. I recommend this dealership to everyone. This is my 3rd Cadillac. I’m a very happy cus me up to date on the status of my vehicle when being serviced. I recommend this dealership to everyone. This is my 3rd Cadillac. I’m a very happy customer. More

by savannah_denisebaker Verified Customer Verified Customer

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I have tried to get my car fixed on multiple occasions, and it was returned to me in poor condition with the same problems present. I can understand the first and second maybe a third time for a difficult and it was returned to me in poor condition with the same problems present. I can understand the first and second maybe a third time for a difficult problem, but my experience was less than satisfactory. Communication regarding the status of my car Would be more than a week between updates and this is hard to understand. When I receive my car, it appeared to still be dismantled. The windshield had oil where the mechanic worked in its vicinity and trash was left in the backseat. Multiple screws were left missing in the engine compartment, hood latch not properly secured and this was not addressed after Making it apparent. There is much to improve on at Big Star. More

by DKBOYER2000 Verified Customer Verified Customer

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Bobby went above and beyond. I can’t say enough about how kind he was. I needed someone with compassion as we navigated this. His communication was remarkable and he was so helpf I can’t say enough about how kind he was. I needed someone with compassion as we navigated this. His communication was remarkable and he was so helpful. More

by ashleyolive09 Verified Customer Verified Customer

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Big Star Cadillac has helped me with my last 2 Cadillac purchases and I am very satisfied and would recommend Big Star to any of my friends or family. purchases and I am very satisfied and would recommend Big Star to any of my friends or family. More

by b7443096 Verified Customer Verified Customer

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Bobby Miller and Big Star Cadillac have been great communicating and a quick turn around. Thank you communicating and a quick turn around. Thank you More

by sweetdh2003 Verified Customer Verified Customer

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Not very good customer service doesn't communicate with the customer doesn't complete the work in reasonable amount of time left my vehicle with oily and greasy finger prints on the headliner not a good ex the customer doesn't complete the work in reasonable amount of time left my vehicle with oily and greasy finger prints on the headliner not a good experience More

by GDIXONSR Verified Customer Verified Customer

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