Bobby Miller

I have tried to get my car fixed on multiple occasions, and it was returned to me in poor condition with the same problems present. I can understand the first and second maybe a third time for a difficult and it was returned to me in poor condition with the same problems present. I can understand the first and second maybe a third time for a difficult problem, but my experience was less than satisfactory. Communication regarding the status of my car Would be more than a week between updates and this is hard to understand. When I receive my car, it appeared to still be dismantled. The windshield had oil where the mechanic worked in its vicinity and trash was left in the backseat. Multiple screws were left missing in the engine compartment, hood latch not properly secured and this was not addressed after Making it apparent. There is much to improve on at Big Star. More

by DKBOYER2000 Verified Customer Verified Customer

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Bobby went above and beyond. I can’t say enough about how kind he was. I needed someone with compassion as we navigated this. His communication was remarkable and he was so helpf I can’t say enough about how kind he was. I needed someone with compassion as we navigated this. His communication was remarkable and he was so helpful. More

by ashleyolive09 Verified Customer Verified Customer

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Big Star Cadillac has helped me with my last 2 Cadillac purchases and I am very satisfied and would recommend Big Star to any of my friends or family. purchases and I am very satisfied and would recommend Big Star to any of my friends or family. More

by b7443096 Verified Customer Verified Customer

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Bobby Miller and Big Star Cadillac have been great communicating and a quick turn around. Thank you communicating and a quick turn around. Thank you More

by sweetdh2003 Verified Customer Verified Customer

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Not very good customer service doesn't communicate with the customer doesn't complete the work in reasonable amount of time left my vehicle with oily and greasy finger prints on the headliner not a good ex the customer doesn't complete the work in reasonable amount of time left my vehicle with oily and greasy finger prints on the headliner not a good experience More

by GDIXONSR Verified Customer Verified Customer

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I love this dealership and the professionals that I deal with - especially Aimee Gulli and Bobby Miller. with - especially Aimee Gulli and Bobby Miller. More

by debfuchs Verified Customer Verified Customer

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I wouldn’t take my car anywhere else! Bobby is like an old friend now. He always takes care of us… above and beyond! ⭐️⭐️⭐️⭐️⭐️ Bobby is like an old friend now. He always takes care of us… above and beyond! ⭐️⭐️⭐️⭐️⭐️ More

by michele Verified Customer Verified Customer

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Bobby has been reliable, clear and consistent. I can count on him. He has been able to work through my issues I can count on him. He has been able to work through my issues More

by rg.harman1 Verified Customer Verified Customer

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Very friendly and easy to work with. The dealership was very clean, they offered coffee and snacks. The dealership was very clean, they offered coffee and snacks. More

by ALUNACSE Verified Customer Verified Customer

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Bobby is an amazing Service Advisor! Ha has always taken care of our vehicles needs and getting our vehicles in and out of service in a reasonable and timely manner. He has been our serv Ha has always taken care of our vehicles needs and getting our vehicles in and out of service in a reasonable and timely manner. He has been our service advisor for over 7 years! We highly recommended him and his service team at Big Star Cadillac. More

by CLOZ Verified Customer Verified Customer

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