Bobby Miller
Bobby Miller at Big Star Cadillac

Bobby Miller

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
377 Reviews
4.9

377 Reviews

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377 Reviews of Bobby Miller

May 19, 2025

Dealership Rating
Employee Rating

I like the cleanliness of the dealership and the helpfulness of its people. Bobby was was very helpful and took care of me as if I was a family member. I would definitely do business with him again More

by jmelvinjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 13, 2025

Dealership Rating
Employee Rating

Bobby is a true professional. Always greets me with a smile and acknowledges my name. As long as I drive a Cadillac, I will always see Bobby for service! More

by lrntoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

May 02, 2025

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Employee Rating

Yes Big Star staff keep up the good work! ! Kind Regards, Lonzell Stay safe crew!! More

by MADDOX56
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

May 03, 2025

MADDOX56 responded

Thanks for all you do.

April 30, 2025

Dealership Rating
Employee Rating

Easy scheduling online, Bobby was there and waiting and already had my service order ready! More

by kd5jfn
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

May 01, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

April 28, 2025

Dealership Rating
Employee Rating

Excellent customer service ! Everyone was super! Bobby is number 1! He is very efficient! Johnny on the spot! We love doing business with you! More

by Srobertson2126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeAnna Kerr, Albert Ramirez

Apr 29, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 27, 2025

Dealership Rating
Employee Rating

Bobby was great with assisting us he gave us a lot of information and he was very attentive and kind More

by ERICA_GARROS
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Apr 28, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 27, 2025

Dealership Rating
Employee Rating

I recently took my 2015 Chevrolet Impala V6 in to have the spark plugs replaced. I wanted the work done by a certified GM mechanic and my experience over the past two years with Big Star Cadillac has been More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 24, 2025

Dealership Rating
Employee Rating

Whenever I'm getting my car repaired I can never get a loaner car to used. More

by pastordurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Big Star Cadillac responded

Thank you for your review and your business. We are sorry to hear that you feel that you did not receive a 5-Star experience with us. We understand your frustration when you need a loaner car during service and find that none are available. We do maintain a robust fleet of loaner vehicles to help minimize disruption for our customers. However, due to high demand, availability can sometimes be limited. We'd be happy to discuss our loaner program in more detail with you, including its guidelines and how we manage loaner vehicle assignments. Please feel free to contact us directly at 281.819.4730, and we can review this information with you or answer any other questions you may have. Vennie Trevino, Service Director.

April 18, 2025

Dealership Rating
Employee Rating

It is a very convenient location. The phones are answered quickly. The waiting room is comfortable. More

by maryleehearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Apr 22, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 16, 2025

Dealership Rating
Employee Rating

Fast, friendly service In and out within an hour. Adheres to appointment time Polite personnel More

by Rosa Gargacrosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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