Very pleased with Bobby Miller and the service I received
at Big Star Cadillac.
Bobby kept me informed regarding the status of my vehicle and promptly notified me when my service was completed.
at Big Star Cadillac.
Bobby kept me informed regarding the status of my vehicle and promptly notified me when my service was completed.
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by b7443096
Verified Customer
Verified Customer
Service Price Transparency
Jan 28, 2025 -
Big Star Cadillac responded
Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.
Jan 30, 2025 -
b7443096 responded
My pleasure!
Sincerely,
Edward Koeb
Mr Bobby Miller gave me excepcional service very
professional and helpful I will recommend this place to anyone I know
professional and helpful I will recommend this place to anyone I know
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by Adriana
Verified Customer
Verified Customer
Service Price Transparency
Jan 27, 2025 -
Big Star Cadillac responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
Bobby always provides Awesome service, Bryan goes above
and beyond with concierge service was exceptional and Lori treats you with the most respect and kindness.
and beyond with concierge service was exceptional and Lori treats you with the most respect and kindness.
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by Deanna.swmw
Verified Customer
Verified Customer
Service Price Transparency
Jan 27, 2025 -
Big Star Cadillac responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
Good customer service.
Communication was good. Got an oil change, tire rotation, and car wash. Thanks
Communication was good. Got an oil change, tire rotation, and car wash. Thanks
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by losavelli
Verified Customer
Verified Customer
Service Price Transparency
Jan 27, 2025 -
Big Star Cadillac responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
Been a Cadillac owner since 2005.
Bobby Miller has been my service rep from the beginning ! He is awesome. Albert help me this week an he did a wonderful job as well!
Bobby Miller has been my service rep from the beginning ! He is awesome. Albert help me this week an he did a wonderful job as well!
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by lindeerambeau
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Big Star Cadillac responded
Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for your loyalty and for choosing Big Star.
Excellent!
! Good, great, wonderful, clean, friendly, easy to get to, good staff,help full, thanks.
! Good, great, wonderful, clean, friendly, easy to get to, good staff,help full, thanks.
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by JAMESROYSTER46
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Big Star Cadillac responded
Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.
Bobby Miller has always been very accommodating, and
super nice. He is a major asset for Big Star Cadillac.
I have been dealing with him for many many years.
super nice. He is a major asset for Big Star Cadillac.
I have been dealing with him for many many years.
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by R_LISTER
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2025 -
Big Star Cadillac responded
Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.
Great customer service.
Job gets done quickly and everyone is always so pleasant. Every visit big or small was fixed to full satisfaction.
Job gets done quickly and everyone is always so pleasant. Every visit big or small was fixed to full satisfaction.
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by NIKKIPHAN0
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2025 -
Big Star Cadillac responded
Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.
Take.
3.1/2 hours todo oil change and rotation usually it’s 2 hours or les
3.1/2 hours todo oil change and rotation usually it’s 2 hours or les
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by morenolazaro99.lm
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2025 -
Big Star Cadillac responded
Thank you for your review. We are sorry to hear about your experience and we agree that is too long. Top-notch customer service is a one of our priorities and we strive to provide a world-class experience with every customer interaction. Please feel free to contact me directly should you have any other concerns at vtrevinojr@bigstarcadillac.com. Vennie Trevino. Service Director.
I dropped my vehicle off and it was serviced in a very
timely manner. The carwash could have been better but it is okay
timely manner. The carwash could have been better but it is okay
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by AMSUSJOHNSON
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2025 -
Big Star Cadillac responded
Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.
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