Bobby Miller
Bobby Miller at Big Star Cadillac

Bobby Miller | Page 15

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
432 Reviews
4.9

432 Reviews

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432 Reviews of Bobby Miller

December 11, 2024

Dealership Rating
Employee Rating

Thank you for serving as properly during our visit. Will recommend this place to all our friends. More

by YEPARSHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 11, 2024

Dealership Rating
Employee Rating

Need to put a trash can in the handicap stall in restrooms. Sometimes people need to change out. More

by CHELSEABRENNANJUMP
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

December 09, 2024

Dealership Rating
Employee Rating

I’ve been a customer for over 12 years and have had good experiences with Big Star Cadillac when it comes to fixing my car. The only thing I would suggest is that if a service needs to be done that’s been d More

by MESCHET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Dec 10, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

December 09, 2024

Dealership Rating
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Friendly, nice, quick and great service. Thank you for your hard work and dedication. It was appreciated. More

by yolandanimmerwilliams
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Albert Ramirez

Dec 09, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 09, 2024

Dealership Rating
Employee Rating

Ainsley is great but I am disappointed in the dealership allowing this to go on as long as it has. Y’all have had my car for the better part of 2 years and I am not comfortable driving with my family in the More

by EE619V
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

December 08, 2024

Dealership Rating
Employee Rating

Quick and thorough service with excellent communication. Ainsley exceeded my expectations and I appreciate the attention to detail. Having my vehicle washed while service is an unexpected perk. More

by shannonr.ccp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Dec 09, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 01, 2024

Dealership Rating
Employee Rating

Great wonderful happy good great happy hello yay up good happy yay yay yay yay More

by bgj111771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 26, 2024

Dealership Rating
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I have always used Bug Star Cadillac because of the great service and personal care of my service advisor Bobby Miller! Bobby takes care of our cars as if they were his own and considers all of the optio More

by Jamesasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 25, 2024

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Employee Rating

Bobby is so very nice and catering he knew what I needed and how long it was going to take to repair the problem More

by vjac1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 23, 2024

Dealership Rating
Employee Rating

Great service all around Best dealership. Definitely my dealership of choice. Always makes me and my wife feel welcome. More

by joecoolbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

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