Bobby Miller

Excellent service, and Bobby was very helpful. First vehicle to be serviced here and look forward to coming back First vehicle to be serviced here and look forward to coming back More

by CHDMCCUNE Verified Customer Verified Customer

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Excellent customer service. Very accommodating and employees are friendly, helpful and always willing to work the customer. Very accommodating and employees are friendly, helpful and always willing to work the customer. More

by EXIAMARY14 Verified Customer Verified Customer

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Customer service is amazing. . Bobby hears all my concerns and makes sure my problems with my vehicle gets looked at and resolved. He represents the company at 100% ! Thank you Bo . Bobby hears all my concerns and makes sure my problems with my vehicle gets looked at and resolved. He represents the company at 100% ! Thank you Bobby . More

by MEL_CHAPA Verified Customer Verified Customer

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Bobby is amazing! He is knowledgeable and courteous. Love working with him. The work can be cleaner at times. My seats were left reclined way back and I have a den He is knowledgeable and courteous. Love working with him. The work can be cleaner at times. My seats were left reclined way back and I have a dent now on back of truck. More

by Hiramprz Verified Customer Verified Customer

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Great service through the entire appointment. Communication was great, technician let us know everything that was going on. Communication was great, technician let us know everything that was going on. More

by Minorbap Verified Customer Verified Customer

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Bob is a great advisor. Very attentive to his customers. Keep up the good work!!! Very attentive to his customers. Keep up the good work!!! More

by Humberto Verified Customer Verified Customer

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Professional and prompt Process was easy, the people were kind and the dealership was clean. kind and the dealership was clean. More

by ursula.burns Verified Customer Verified Customer

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Very professional, easy to get in and out, always keeps me up to date on the status of my vehicle when being serviced. I recommend this dealership to everyone. This is my 3rd Cadillac. I’m a very happy cus me up to date on the status of my vehicle when being serviced. I recommend this dealership to everyone. This is my 3rd Cadillac. I’m a very happy customer. More

by savannah_denisebaker Verified Customer Verified Customer

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Bobby went above and beyond. I can’t say enough about how kind he was. I needed someone with compassion as we navigated this. His communication was remarkable and he was so helpf I can’t say enough about how kind he was. I needed someone with compassion as we navigated this. His communication was remarkable and he was so helpful. More

by ashleyolive09 Verified Customer Verified Customer

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I have tried to get my car fixed on multiple occasions, and it was returned to me in poor condition with the same problems present. I can understand the first and second maybe a third time for a difficult and it was returned to me in poor condition with the same problems present. I can understand the first and second maybe a third time for a difficult problem, but my experience was less than satisfactory. Communication regarding the status of my car Would be more than a week between updates and this is hard to understand. When I receive my car, it appeared to still be dismantled. The windshield had oil where the mechanic worked in its vicinity and trash was left in the backseat. Multiple screws were left missing in the engine compartment, hood latch not properly secured and this was not addressed after Making it apparent. There is much to improve on at Big Star. More

by DKBOYER2000 Verified Customer Verified Customer

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