"My experience with Andrea Rhyder was flawless! She knew..."
My experience with Andrea Rhyder was flawless!
She knew the specs of every car I drove, suggested makes and models that I hadn’t considered which suited my needs, was patient, accommodating, and even came in on her day off to assist me with test driving a car she brought in from another location. Her customer service both during and after the process have been flawless! This is the second vehicle she’s sold to my family in the past year. We will only work with her when we purchase from this dealership.
"Doing the right thing, because its the right thing to do..."
To me, a dealership experience extends way beyond the car buying experience. It includes service, environment, and accountability. Without getting into details, I had an issue with one of my VW cars and the team at Paramount VW went above and beyond my expectations. Paramount VW diminishes the typical car dealership stigma of deception and secrecy but with transparency and compassion. Ernie and Rudi were an unstoppable force that went above and beyond your typical dealership to ensuring my wife and I felt welcomed during the entire process while Logan and Bobby were quick to ensure our previous car service had always been taken care of at OUR convenience, not just theirs. With 12 years of military experience, it is nice to know that my family and I are always treated with respect and gratitude any time we step foot on the lot, even AFTER we have made a car purchase.
Bravo Zulu Paramount VW
"I am pleased beyond words! The service was prompt, and..."
- My experience
I am pleased beyond words! The service was prompt, and the buying experience was without pressure. Matt was great to work with!!! Everyone I came in contact with was extremely friendly and welcoming! The actual purchasing of the vehicle was so quick and painless with no stone unturned...it was refreshing! I purchased a used car, one owner, in excellent condition; however, there were some areas I wanted touched up. The service department was outstanding!!! Bobby assured us that our needs would be met, and they most certainly were!!! Upon completion, the car literally looked brand new!!! They were very particular of the details I had wanted addressed!!! I could not be happier with my purchase...I absolutely love my new car!!! It is simply amazing!!! I had visited other used car dealerships, and found their vehicles worn and not worthy of the listed price. I did not have this issue at Paramount, as every vehicle I looked at and reviewed was immaculate and worth every penny!!! This is my 4th purchase at Paramount, and I will not go anywhere else when searching for a new or used vehicle. Paramount simply has it all, quality vehicles priced right, service you deserve, complementary staff, and a buying experience that will leave you knowing you made the right decision with the right people!!! Their priority was my satisfaction, and they got it!!!! Thank You!!!
Butch Walters and the folks at Paramount were excellent in assisting me on the purchase of a Volvo XC90. I visited Paramount no less than six times in a couple day period in making my decision to purchase a Volvo since I have never owned one. Butch spent a significant amount of time going over all the software and features of the 90 and was always pleasant. I am confident I will be satisified with the purchase.
"Everyone at the dealership has been so nice and helpful...."
Everyone at the dealership has been so nice and helpful. Everyone goes out of there way to meet my expectations. This is the 2nd car that I have bought from Patrick. He does a very good job answering all of the questions that I have. I have and will continue to recommend this dealership
"2019 Porsche Macan Order & Purchase "
My husband & I just purchased our 2nd new Porsche from Paramount Porsche of Hickory. Our first experience in 2017 was excellent & a major reason that we returned in March, 2019, to order my Macan. From building my car to settling on the purchase price, Bob Smith was stellar. Today, he sent a car & driver to pick us up at our home in Winston-Salem & drive us to Hickory to get my new Macan. Bob met us in the showroom where we began the process of pickup, spent over an hour inside the service department to show me all of the features. He then took us outside to start the car so that he could complete my "introduction" to my new car. I would buy another Porsche at Paramount & gladly rate my experience as FIVE stars.
"Very professional team."
I thoroughly enjoyed my experience with the team at Paramount. This is my second vehicle from there and I will be returning for my third in the future.
"Great !!! "
I was having an issue with my car and Bobby and Valerie in the service department took great care of me and I am very appreciative, they are always helpful and willing to go out of their way to help resolve any issue you may have with your car .
"Volvo took care of me!!"
A defective part installed on car caused a fire, Bobby in service and Ernie in sales took care of the situation! Wrong made right!! Happy customer!
"Service and new car all in one day !!!"
- r. bischoff
Came in to have our XC90 serviced that had just passed the warranty limit. Bobby Stenstrom was familiar with our past ZC90 issues and followed up with us himself to suggest the necessary repairs. He is a pleasure to deal with and always sympathetic to customer concerns.
While waiting, we looked at an XC60 that had been on the floor for some time. I had several discussions with Evan Payne over the past year over XC60's I had seen and found interesting. I asked for him because he was always most patient and pleasant to deal with but he was off that day.
David West greated me and both he and Rudi arranged to take the car off the floor so my wife could test drive the car and made the rest of the new car buying experience a pleasure.
We returned the next to to complete the purchase with Evan and Colton.
I must say, dealing we all these folks on our third Volvo purchase was a pleasure without feeling pushed at any time. Thank you all !
Other Employees Tagged:
, Colton Tannenbaum