Brad Fischer | Page 29

Outstanding Customer Service - Second To None I had an amazing experience working with Charlie Miller at Mercedes Benz of Silver Spring. I was shopping around to purchase my first MERCEDES and I w I had an amazing experience working with Charlie Miller at Mercedes Benz of Silver Spring. I was shopping around to purchase my first MERCEDES and I wanted to make sure I made the right purchase with the right dealership. In speaking with Charlie Miller he made sure that everything was clearly explained and he wasn’t the average salesman. He was patient and took time to learn about me and and my family. That is a rare quality as people often forget that sales is more than a transaction it is building relationships. Other than loving the car that Charlie presented I made the purchase because he reassured me that he would be there in the event I had any concerns in the future. In addition he didn’t just pass me of to the Finance department to complete the purchase but he stayed back to thank me for allowing him to serve me. Shout out to Finance Manager Brad Fischer who was just an amazing partner in this buying process. He educated me on the financial process of owning a MERCEDES and I am now more informed on the owner expectations. Thank you gentlemen and I am now a Mercedes Benz believer just because of you. For the behind the scenes team (service and management) thank you very much for all you do. Even though the vehicle was preowned it sure felt like a brand new vehicle coming off the lot. MERCEDES BENZ of SILVER SPRING is the REAL DEAL. More

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Excellent Dealership! Professional Sales and Office Staff! My dealings with MBSS were exclusively online until the day that I actually picked up my new Merz and traded my BMW. I have many years of experience i My dealings with MBSS were exclusively online until the day that I actually picked up my new Merz and traded my BMW. I have many years of experience in purchasing vehicles but none ran as smoothly and with such little stress as this transaction. I have already recommended this dealership to others. Mr. Nichols and Mr Nuri's initial responses to my email inquiries set the tone for the transaction and eventually caused me to pass other MB dealerships for MBSS. Mr. Stanford had my car waiting for me when I arrived. The necessary paperwork was completed by Mr. Fischer who did not try to up-sell products that would not be needed based on my planned usage. Mr. Elefantis made me feel like i was part of the MB family. Mr. Robinson was perhaps the icing on the cake. His enthusiasm as he explained and demonstrated MBUX was contagious. More

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Not a one and done for me! Lester was great! I drove from Pittsburgh, PA to complete the purchase and drive my Certified Pre-Owned GL450 home and the process was seamless. Leste Lester was great! I drove from Pittsburgh, PA to complete the purchase and drive my Certified Pre-Owned GL450 home and the process was seamless. Lester made me feel as if I were buying a new car... Thank you, Mr. Lester More

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Exceeded expectations Charlie and Jim went far beyond what was required in making sure I wound up with the correct car. I actually leased a different car, and when I decide Charlie and Jim went far beyond what was required in making sure I wound up with the correct car. I actually leased a different car, and when I decided I had made the wrong choice, they went to bat for mean and solved my problem, leaving me more tha happy. Doubt if this would have happened at many other dealerships. More

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Most amazing experience I want to start out by saying that this Mercedes dealer is by far the best dealer I have had the pleasure of doing buisness with staff was amazing mos I want to start out by saying that this Mercedes dealer is by far the best dealer I have had the pleasure of doing buisness with staff was amazing most helpful people your going to find super knowledge about the cars and answered all my question and explained every step of the way something you don’t see anymore the sales man I had the pleasure of dealing with is Charles G Miller he was simply amazing he made sure to explain every step on purchasing my car he took the time to look and find answers to all my question he was patient with me and made sure I got a great deal on a beautiful car that I wanted didn’t have to back and forth on the negotiation he just gave me the best deal possible I would recommend looking for Charles as a sales person best experience you will have and then there was Brad fisher the finance manager who also was amazing extremely professional he made it mission to help me get the best rates and took his time to go over every single paper I personally recommend this guys and the dealer for anyone that’s looking into purchasing a Mercedes Benz for the first time or as a new vehicle will definitely be buying from them again More

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Second to none!!! I recently purchased a C300 4matic convertible and it was the smoothest and most painless experience I have ever had when purchasing this car. I highl I recently purchased a C300 4matic convertible and it was the smoothest and most painless experience I have ever had when purchasing this car. I highly recommend that if one is looking for a Mercedes make Mercedes -Benz of Silver Spring your first stop, I can assure you that you will have no regrets. Make sure you deal with Lester in sales and Brad in finance. They are friendly, and total professionals. More

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Streamlined Transaction! Ty made this transaction convenient for me and was highly responsive to my requests! He was very pleasant to work with and made my experience memorabl Ty made this transaction convenient for me and was highly responsive to my requests! He was very pleasant to work with and made my experience memorable! More

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Great Sales Force and Buying Experence. Ty Gould did an excellent job guiding me through the purchasing process. There was no pressure to buy. After the purchase he helped me through all t Ty Gould did an excellent job guiding me through the purchasing process. There was no pressure to buy. After the purchase he helped me through all the features onmy new car. He returned my calls after the sale assisting me features I hadn't asked about. I would recommemd Ty and Silver Spring Mercedes Benz to anyone looking topurchase a Mercedes. More

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Amazing sales guy I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and pati I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and patient. And he made sure I got what I wanted. I was very pleased. More

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My experience was excellent I walked into the dealership with the intention of browsing, but Mohammed was so warm and pleasant....and knowledgeable about the car I like, that I I walked into the dealership with the intention of browsing, but Mohammed was so warm and pleasant....and knowledgeable about the car I like, that I decided to purchase. More

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