Brad Leverton
Brad Leverton at Bocker Auto Group

Brad Leverton | Page 13

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.9
165 Reviews
4.9

165 Reviews

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165 Reviews of Brad Leverton

December 19, 2018

Dealership Rating
Employee Rating

Bocker Service Department Gets The Job Done! It was time to have the oil changed even tho I could have gone further but the tires needed rotated and I wanted the all point check up done. Lube Cen More

by henson4insurance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne McCarthy

December 13, 2018

Dealership Rating
Employee Rating

Great guest services People have a tendency to avoid dealerships because the cost is usually a little high than other small shops and quick lubes. The phrase " you get wh More

by Bbulldawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker

Dec 14, 2018

Bocker Auto Group responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best regards, -Bocker Chevrolet Buick GMC Team

November 29, 2018

Dealership Rating
Employee Rating

Recall service Bocker always does a great job! The service dept is friendly and professional. Love that they vacuum the interior after an oil change. I've purchase More

by ljas61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caitlyn Flanagan

Dec 09, 2018

Bocker Auto Group responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best regards, -Bocker Chevrolet Buick GMC Team

November 27, 2018

Dealership Rating
Employee Rating

Tire replacement I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be More

by TParkin550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: April Fyock

Nov 28, 2018

Bocker Auto Group responded

It was our pleasure! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -Bocker Chevrolet Buick GMC Team

November 16, 2018

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Employee Rating

service love Brad in Service is kind and helpful and understands the service end of the business and knows the problems people have so he can better recomme More

by vss3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2018

Bocker Auto Group responded

We appreciate you working with Brad and our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

November 12, 2018

Dealership Rating
Employee Rating

Ron Sierra Service was performed on a timely basis . Waited for job to be done and was on the road quickly Past service experience has been the same More

by RONW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: April Fyock

Nov 15, 2018

Bocker Auto Group responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

November 05, 2018

Dealership Rating
Employee Rating

We DID IT!!!! We leased the Terrain!!!! It was awesome from start to finish. Even though the 2019 Terrain was a loaner, that I was initially terrified to drive, it became like a member of th More

by cook1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brandon Busker, Rob Robb, April Fyock, Wayne McCarthy , Danny Busch, Caitlyn Flanagan, Mike Haffele, Kyle Sieffert, Aaron Krogull and EVERYONE I missed

Nov 06, 2018

Bocker Auto Group responded

Congratulations on your new 2019 Terrain! We appreciate the feedback and are pleased that your experience with Brandon was so positive. It is imperative to us that we make every customer experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your leased that you'd like to discuss. Best, -Bocker Chevrolet Buick GMC Team

Nov 06, 2018

Bocker Auto Group responded

Congratulations on your new 2019 Terrain! We appreciate the feedback and are pleased that your experience with Brandon was so positive. It is imperative to us that we make every customer experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your leased that you'd like to discuss. Best, -Bocker Chevrolet Buick GMC Team

November 02, 2018

Dealership Rating
Employee Rating

Outstanding performance My experience was fantastic. Found the vehicle I wanted and made the process fantastic experience. I would recommend this dealership to anyone that w More

by lcrow010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: April Fyock , Danny Busch, Ben Marten

Nov 03, 2018

Bocker Auto Group responded

Thank you for taking the time to share your feedback regarding your experience at Bocker Chevrolet Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, -Bocker Chevrolet Buick GMC Team

October 31, 2018

Dealership Rating

No service or estimate I made an appointment 1 week earlier for my 2011 Buick and dropped off my vehicle, came back to pick up my vehicle and the service dept. did not look More

by garrye911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Wayne McCarthy

Nov 02, 2018

Bocker Auto Group responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Here at Bocker Auto Group, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (815) 235-2121 to discuss ways we can better serve you in the future.

October 30, 2018

Dealership Rating
Employee Rating

Goosd people to deal with. They know their jobs. I have delt with Bocker before and have always been very satisfied. They always have what I have been looking or they will find what I want. More

by john.goldhagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker, Gary Shorter, Rob Robb, April Fyock, Wayne McCarthy , Caitlyn Flanagan, Mike Haffele, Chuck Hays

Nov 03, 2018

Bocker Auto Group responded

We appreciate your input, John. Glad to hear that you are consistently pleased and satisfied with the service we offer here at Bocker Chevrolet Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Best, -Bocker Chevrolet Buick GMC Team

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