Bradford Titone | Page 34

bad did not my truck fix after hour and 30 minutes the technitian could not find the problem with the back up camera and the muffler water that have a hole said that was normal!! no muffler has a rusty ho technitian could not find the problem with the back up camera and the muffler water that have a hole said that was normal!! no muffler has a rusty hole and say is normal. no loaner cars available to drop of my truck and the service guy that help me had a bad attitude More

by JORGE_KOKE69 Verified Customer Verified Customer

Report | Print

Have been very helpful with factory issues from my car...always helpful and open to fixing warranty issue. Pleasant staff, nice waiting area which eases the discomfort of waiting. The only downside is car...always helpful and open to fixing warranty issue. Pleasant staff, nice waiting area which eases the discomfort of waiting. The only downside is I get tired of coming back for factory issues More

by HAFDECK Verified Customer Verified Customer

Report | Print

GREAT SERVICE ! VERY FAST AND VERY PROFESSIONAL. CALLED AND TALIKED TO US ABOUT WHAT WAS GIOING ON WITH MY CAR TIRES; HE WAS VERY NICE TO WORK WITH VERY FAST AND VERY PROFESSIONAL. CALLED AND TALIKED TO US ABOUT WHAT WAS GIOING ON WITH MY CAR TIRES; HE WAS VERY NICE TO WORK WITH More

by Stevedeb13 Verified Customer Verified Customer

Report | Print

Top Service! As always the Gordie Boucher Ford Team of Kenosha meets, great, and shows true concerns for their customers. I have a VIP feel from the entire team at As always the Gordie Boucher Ford Team of Kenosha meets, great, and shows true concerns for their customers. I have a VIP feel from the entire team at the store. Very five star pleased! More

by SANFORD.MCLAUGHLIN Verified Customer Verified Customer

Report | Print

Larry was fantastic he gave me.constant updates and saved me money! The service team was willing to help me.find my extra warranty and were great at teaching me along the way me money! The service team was willing to help me.find my extra warranty and were great at teaching me along the way More

by amhubert52 Verified Customer Verified Customer

Report | Print

Issue with door latch on my Ford Edge Brought my vehicle in because my driver’s door latch was faulty and caused my dashboard lights saying the door was ajar coming on during operation. Al Brought my vehicle in because my driver’s door latch was faulty and caused my dashboard lights saying the door was ajar coming on during operation. Also this caused my interior lights being on and my doors not locking. Bradford Titone wrote up my vehicle, checked to see if this part was covered under my e tended warranty. Before any work was done Bradford phoned explaining what needed to be done, what the costs to me were and asked for my approval to proceed with the work. My vehicle was ready the next day and is working perfectly. My salesman, Wade Johnson checked in with me before leaving the dealership to check if I was satisfied with the work. Tremendous job everyone involved. More

by SERENA39US Verified Customer Verified Customer

Report | Print

Effortless on my part, great service on yours. I am very pleased with my service. The only critique I have is with reading the receipt. The receipt does not show my service contract charges as pa I am very pleased with my service. The only critique I have is with reading the receipt. The receipt does not show my service contract charges as paid for and it was difficult to interpret the whole thing. Not straightforward at all. I understand this is computer driven but it is not customer friendly to read at all. More

by COHN10104 Verified Customer Verified Customer

Report | Print

We arranged an unscheduled 10 day trip that would take us 5 states away. Unfortunately we had just exceeded the recommended oil change interval on our 2018 Explorer. We only had 3 days before departure. Larr 5 states away. Unfortunately we had just exceeded the recommended oil change interval on our 2018 Explorer. We only had 3 days before departure. Larry could have gotten us in the day I called but our schedule wouldn't allow us, but he got us in two days before leaving. They performed the works package efficiently. Special kudos - the Technician not only reset the oil reminder, but returned our electronic instrument cluster back to the settings when we brought it in. Thank you! More

by Happy1Kamper Verified Customer Verified Customer

Report | Print

Great rapport with service dept. each time I’ve called. Quick in and out with minimal fuss. I forgot my free oil change card but Brad cleared it and we were on our way. Drop off area was quite b called. Quick in and out with minimal fuss. I forgot my free oil change card but Brad cleared it and we were on our way. Drop off area was quite busy, but everyone seemed very efficient and it was a smooth experience. More

by bloketowers Verified Customer Verified Customer

Report | Print

The service department is always friendly and eager to what you need for your vehicle. I wish ford washed the vehicles after service was performed. what you need for your vehicle. I wish ford washed the vehicles after service was performed. More

by DEANBELL2 Verified Customer Verified Customer

Report | Print