Great experience.
Took 2.5 hours from time I entered the lot until I left to get everything done.
Took 2.5 hours from time I entered the lot until I left to get everything done.
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by PHILIP23
Verified Customer
Verified Customer
Dec 24, 2025 -
Crest Volvo Cars responded
We are honored to hear about your positive experience with us. It's wonderful to know that we were able to handle everything efficiently during your visit. We understand that time is valuable, and we're pleased that our team was able to complete the entire process in a reasonable timeframe. Your feedback about having a great experience means a lot to our team. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
Brandon is an extremely knowledgeable and friendly guy.
The service was excellent. The whole experience was easy going and friendly, now I know why my wife keeps coming back.
The service was excellent. The whole experience was easy going and friendly, now I know why my wife keeps coming back.
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by MARKGIEGERICH
Verified Customer
Verified Customer
Dec 04, 2025 -
Crest Volvo Cars responded
We are pleased to hear about your outstanding experience with our team. It's wonderful to know that you found the service to be excellent and appreciated the knowledgeable and welcoming approach you received. We're delighted that your entire visit was comfortable and enjoyable, and it means so much to us that both you and your wife feel confident returning to Crest Volvo Cars for your automotive needs. Your feedback about the friendly atmosphere and smooth process truly brightens our day.
My overall shopping experience was great.
My salesperson Brandon did an awesome job. From greeting me early that morning, until the closing process was completed. Although my purchase did not
My salesperson Brandon did an awesome job. From greeting me early that morning, until the closing process was completed. Although my purchase did not go 100% without a hitch, my sales person as well as the sales manager (Jorge) assured me that everything would get squared away and offered solutions to my issues and not just excuses. I would say so far with my second purchase from Crest Volvo, they've always been great to work with and I give them five stars. I look forward to working with the team and having all the minor issues squared away. Kudos to Brandon, Jorge, Locke and Madolyn for their help and support.
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by King
Nov 19, 2025 -
Crest Volvo Cars responded
We are overjoyed to hear about your wonderful shopping experience with us. It's fantastic to know that your journey from the initial greeting through the closing process exceeded your expectations. We truly appreciate your recognition of our team's dedication to finding solutions rather than making excuses when challenges arise.
Your feedback about the exceptional service you received really means the world to us. We're thrilled that this second purchase with us has reinforced your confidence in our commitment to outstanding customer care. Knowing that our sales team and management worked together to address your concerns and ensure everything would be properly resolved reflects exactly the kind of experience we strive to provide.
Thank you for taking the time to share such detailed feedback about your experience. Your five-star review and kind words about our team members truly motivate us to continue delivering the high level of service our customers deserve. We look forward to continuing our relationship with you and ensuring your complete satisfaction.
Nov 19, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful five-star review! We're thrilled to hear about your great shopping experience and that Brandon, Jorge, Locke, and Madolyn provided exceptional service from start to finish. We appreciate your recognition of our team's commitment to finding solutions and ensuring your satisfaction. It's fantastic that your second purchase with Crest Volvo has reinforced your confidence in us. We look forward to continuing our relationship and resolving those minor issues promptly.
This is the second Volvo we purchased at Crest and
Brandon was our salesperson both times. We appreciate the friendly, smoothe, stress free transaction.
Brandon was our salesperson both times. We appreciate the friendly, smoothe, stress free transaction.
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by gary.e.preston
Verified Customer
Verified Customer
Nov 12, 2025 -
Crest Volvo Cars responded
We are glad to hear about your wonderful experience with your second Volvo purchase from Crest Volvo Cars. It means so much to us that you chose to return for another vehicle and that Brandon was able to provide you with exceptional service once again. Your satisfaction with both transactions shows our commitment to making car buying a pleasant and stress-free experience. Thank you for being a loyal customer and for taking the time to share your positive feedback.
Best dealer ever .
.rolled out the red carpet and made feel like vip. I got quality service and will be back for my next purchase
.rolled out the red carpet and made feel like vip. I got quality service and will be back for my next purchase
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by JCHAPMAN11
Verified Customer
Verified Customer
Sep 17, 2025 -
Crest Volvo Cars responded
We are overjoyed to hear about your exceptional experience with us! It brings us great satisfaction to know that we provided you with the VIP treatment you deserved and that you felt truly welcomed from the moment you arrived. Your recognition of our quality service means everything to our team at Crest Volvo Cars. We look forward to serving you again for your next vehicle purchase and continuing to exceed your expectations. Thank you for choosing us and for taking the time to share your wonderful feedback.
Brandon is the best.
Been with him for 5 years now and he always takes care of me and keeps things moving. We closed the deal in a record 2 hours!
Been with him for 5 years now and he always takes care of me and keeps things moving. We closed the deal in a record 2 hours!
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by AASIM
Verified Customer
Verified Customer
Aug 28, 2025 -
Crest Volvo Cars responded
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you have built such a strong relationship over the past five years and that our team continues to provide you with exceptional service. It's fantastic to know that your recent experience was efficient and that you were able to complete everything in just two hours. Your loyalty means everything to us, and we truly appreciate customers like you who take the time to recognize outstanding service. We look forward to continuing to serve you for many years to come!
Brandon was the first person to respond to my inquiry on
the vehicle I bought. It was late in the evening and I was expecting a "bot" to respond and was pleasantly surprised that a real human contacted me w
the vehicle I bought. It was late in the evening and I was expecting a "bot" to respond and was pleasantly surprised that a real human contacted me within a minute (almost literally). We discussed the price of the car, negotiated for a quick second and he followed up first thing the very next morning. He was helpful and informative but was not pushy / forceful like every other person I've been in contact with from a variety of dealers here in Oklahoma. We made a plan for me to buy the car the next day and I let him know what time I would arrive. He was waiting outside of the dealership to greet me. He took me to my car and showed it off, we went inside and visited before I went to talk to Gage in the Finance Department. Gage was a delight and got all of my paperwork taken care of and Brandon came and checked on us in the meantime. Then I was introduced to Madolyn who went over some operational details for my car with me. Everyone was so pleasant, helpful, genuinely friendly and kind not just to me and my sister but to each other. Brandon visited with my sister about questions she had on a vehicle, (while Madolyn showed me the features of my car), he didn't just walk away when I signed the paperwork. I was in and out of the dealership in less than an hour and a half which is unlike any experience I've had in the past. The dealership itself was easy to get to, comfortable and accommodating with the lounge area, drinks and snacks and, I have to say, the entire dealership and each office smelled amazing - I need whatever that is in a candle. The team was absolutely stellar.
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by davip
Verified Customer
Verified Customer
Aug 04, 2025 -
Crest Volvo Cars responded
We greatly appreciate your wonderful feedback about your recent experience with us. It brings us tremendous joy to hear that Brandon provided such exceptional service from your very first inquiry, responding quickly in the evening when you least expected it. We understand how refreshing it must have been to connect with someone who was helpful and informative without being pushy, especially after dealing with high-pressure situations elsewhere.
Your praise for our entire team means the world to us. We are thrilled that Gage made your financing process smooth and pleasant, and that Madolyn took the time to thoroughly explain your vehicle's features. It is particularly heartwarming to know that you noticed how genuinely kind our staff members are to each other - this reflects the positive culture we strive to maintain at Crest Volvo Cars.
We are delighted that your visit was efficient and comfortable, completed in under an hour and a half, and that you felt welcomed from the moment Brandon greeted you outside. Your kind words about our facilities and atmosphere truly make our day. Thank you for taking the time to share such detailed feedback about your stellar experience with our team.
Brandon and the team at Crest Volvo made my purchase
simple! This is my 5th purchase through Crest Volvo and they have never let me down! The service department is excellent as well!!! Highly recommend!
simple! This is my 5th purchase through Crest Volvo and they have never let me down! The service department is excellent as well!!! Highly recommend!
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by CANDYBAUER48
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2025 -
Crest Volvo Cars responded
Thank you for your loyalty and kind words! We sincerely value your feedback.
Very professional, best experience we’ve had purchasing a
new car. Sales and Financing departments were outstanding.
new car. Sales and Financing departments were outstanding.
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by jaimejherrera88
Jul 17, 2025 -
Crest Volvo Cars responded
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such an exceptional time during your vehicle purchase. Your feedback about our team's professionalism and the outstanding service you received from both our sales and financing departments truly means the world to us. We work hard to ensure every customer has a smooth and positive experience, and it sounds like we achieved that goal with you. We appreciate you taking the time to share your thoughts and hope you enjoy your new Volvo for many years to come!
Great dealership.
This is my first Volvo but second with Creat. Brandon is very knowledgeable and customer focused. Will refer friends and family.
This is my first Volvo but second with Creat. Brandon is very knowledgeable and customer focused. Will refer friends and family.
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by sabertelson
Jul 11, 2025 -
Crest Volvo Cars responded
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you had such a positive visit. It means so much to know that Brandon provided you with knowledgeable service while keeping your needs at the center of everything he did. We truly appreciate your trust in us for your first Volvo purchase, and we are honored that you would recommend us to your friends and family. Your confidence in our dealership motivates us to continue delivering the exceptional service you experienced.