Brandon Cannon | Page 5

Uncaring, rude, flippant, incompetent staff. Jump through hoops for zero reasons. Was given an email that did not work and the employee saw it and confirmed it was correct. Not the service nor t Jump through hoops for zero reasons. Was given an email that did not work and the employee saw it and confirmed it was correct. Not the service nor the dealership it used to be. This car is over $100k and 30k miles. Its been in the shop 5 to 6 times minimum for issues. Then they give ME a hard time and placate me? And Melissa should not be allowed around the public woth her attitude. They young guy at the very end that checked me out was the only person in the service dept that had or displayed any decorum whatsoever. Then when I turned down the fuel injection service that all service writers tack on and when I politely said no thanks, Brandon was not warm and fuzzy. I wont buy another vehicle from Jim Ellis unless something changes. More

by HLHUTCH Verified Customer Verified Customer

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My wife was the one who brought the vehicle in for the oil change so when I got home and saw the bill at $180 for an oil change, I thought it seemed high. oil change so when I got home and saw the bill at $180 for an oil change, I thought it seemed high. More

by mpeele Verified Customer Verified Customer

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Brandon was very Brandon was very thorough. He checked and made sure my truck was sevice well. He checked and made sure my truck was sevice well. More

by Michelle Walker Verified Customer Verified Customer

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Excellent! The service department did an excellent job on our Yukon. Friendly, quick, and quality work. The service department did an excellent job on our Yukon. Friendly, quick, and quality work. More

by STAN33 Verified Customer Verified Customer

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ED BARNES AND HIS TEAM ARE PHENOMENAL! !! I’m always met w cheerful courteous greetings and excellent service !! I’m always met w cheerful courteous greetings and excellent service More

by MARKPALLOTTA Verified Customer Verified Customer

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The sales department i may consider using again but i will never send or recommend the service department to anybody ever. The sales prople are allways courteous and willing to help. will never send or recommend the service department to anybody ever. The sales prople are allways courteous and willing to help. More

by HITMANJA177 Verified Customer Verified Customer

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Courteous. Brandon was polite, Courteous and responsive. I wish they would wash may car without having to ask. Brandon was polite, Courteous and responsive. I wish they would wash may car without having to ask. More

by elizabethmontgomery Verified Customer Verified Customer

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Really got hard time to get loaner customer service was terrible no update on my vehicle call 3 times never received call back terrible service terrible no update on my vehicle call 3 times never received call back terrible service More

by Jaweddossani Verified Customer Verified Customer

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Brandon kept in constant communication with me to let me know what was going on with my car. The dealership was accommodating and allowed me to have a loaner car for an unexpected issue with my car during a know what was going on with my car. The dealership was accommodating and allowed me to have a loaner car for an unexpected issue with my car during an oil change. More

by Linda.edwards Verified Customer Verified Customer

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Brandon wasn't interested in assisting me once he found out I was under warranty Brandon do not want to assist because my car was under warranty out I was under warranty Brandon do not want to assist because my car was under warranty More

by Tonysims2414 Verified Customer Verified Customer

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