Brandon Fraikes | Page 52

The service manager was kind enough to tell me the The service manager was kind enough to tell me the slowest part of the day so I could get in on walk in service. This is my 5th Subaru and I was due The service manager was kind enough to tell me the slowest part of the day so I could get in on walk in service. This is my 5th Subaru and I was due for my first 6000 mile service on it. Before I could get scheduled I got a nail in the sidewall of the drivers rear tire. So I needed to get in quickly. I got there and Sean was my advisor and they did my service which included the tire rotation. So it made it easy to check the tires. They quoted me a price to replace the tire that was more than fair. I mean everyone talks about the dealer being expensive and I have not found that to be true at all. I had a price from Discount tire when I stopped in two days earlier to get air. The dealer at Five Star Subaru quoted a price to replace the same exact tire at 55% less than Discount. Even though it was a great price you can't help be a bit frustrated because you had the bad luck to get a road hazard on a brand new Subaru tire. I guess we looked frustrated as we were checking out. I always purchase the extended service package on my Subaru because it is such a good value. The advisor Dyson said we got this for you this time, and they rolled in the cost of replacing the tire for me. That is the service you get at 5 Star. I am not just saying that because I saved on the tire. The place is always spotless, the people from the sales rep to receptionist is always like your friend. I stop by and grab a coffee sometimes and visit with them. Just the best bunch you ever experience. Switched my business here the first day they opened and it has been awesome every since Thanks Rick Gray More

Print

My first impression of the dealer wasn’t great because the salesperson didn’t seem to be able to communicate well with me. I came back later requesting another sales person and it made all the difference the salesperson didn’t seem to be able to communicate well with me. I came back later requesting another sales person and it made all the difference. More

by akolanowski Verified Customer Verified Customer

Print

Very easy to work with. Never felt pressured and got close to what I wanted for my trade. Very happy with this dealership. close to what I wanted for my trade. Very happy with this dealership. More

by CHRISPYMX Verified Customer Verified Customer

Print

Great service and friendly staff. Much quicker than expected. Easy and stress free process. I recommend them 100%. expected. Easy and stress free process. I recommend them 100%. More

by jmoyer31 Verified Customer Verified Customer

Print

Our salesman was outstanding. Not pushing us to buy. Very relaxing visit. Myles Ramos was our salesperson. He was great. Mr. Ramos is not listed in among the salesmen. Very relaxing visit. Myles Ramos was our salesperson. He was great. Mr. Ramos is not listed in among the salesmen. More

by GARYGUNTER100 Verified Customer Verified Customer

Print

Mitchell listened to my request and was able to find me a 2021 Crosstrek in the short turn around time I was in. 2021 Crosstrek in the short turn around time I was in. More

by meanderstx Verified Customer Verified Customer

Print

I felt no pressure from the sales team. Everyone was friendly and very easy to work with. Not once did I feel like anyone was being dishonest or pushy. They answered all our questions and made it a very friendly and very easy to work with. Not once did I feel like anyone was being dishonest or pushy. They answered all our questions and made it a very enjoyable experience. Was in and out much quicker than I anticipated. Absolutely will be back. More

by traviskern Verified Customer Verified Customer

Print

We had the pleasure of working with Spencer for our first Subaru purchase. He was patient, informative, and responsive. The general manager, Tony, even took the time to meet us and thank us for our purchase. Subaru purchase. He was patient, informative, and responsive. The general manager, Tony, even took the time to meet us and thank us for our purchase. We couldn’t have been more satisfied with the customer service, and of course, our new Subaru addition. 5/5 recommend! More

Print

5 Star Subaru's staff was exellent. No pressure tactics from the sales team or finance department. We would deffinitely reccomend Subaru brand to anyone! from the sales team or finance department. We would deffinitely reccomend Subaru brand to anyone! More

by Hobbit77.JD Verified Customer Verified Customer

Print

Great dealership to work with, got me and out in a hurry, left with what I wanted. They will work with you to get what you want left with what I wanted. They will work with you to get what you want More

by AARONATWOOD97 Verified Customer Verified Customer

Print