Brandon Fraikes | Page 53

Wonderful staff team. Tobias was excellent. He was knowledgable, friendly and patient. A definite break from the stereotypical car salesman. The finance office was equally fantastic. knowledgable, friendly and patient. A definite break from the stereotypical car salesman. The finance office was equally fantastic. More

by sondrio151 Verified Customer Verified Customer

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These guys are top notch. Easy and enjoyable experience. The snack bar is awesome. If your looking to enjoy buying a car I would recommend them plus if your in the market for a Subaru you already know your The snack bar is awesome. If your looking to enjoy buying a car I would recommend them plus if your in the market for a Subaru you already know your getting a high quality vehicle. 5 star dealership hands down More

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This is our second purchase from 5 Star Subaru. The whole team is good to work with, follow through, and care about your buying experience. team is good to work with, follow through, and care about your buying experience. More

by D Ryder Verified Customer Verified Customer

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My experience at the Five Star Subaru was awesome they help me to find the right car. They took the time to listen all my questions. Robert Bauer and the manager make the process so smooth, excellent cus help me to find the right car. They took the time to listen all my questions. Robert Bauer and the manager make the process so smooth, excellent customer services. Thank you so much More

by titamero Verified Customer Verified Customer

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Frank Lara was the best car dealer I've ever worked with. He was attentive, caring, and genuine. I recommend Frank and Five Star Subaru of Grapevine for your next car purchase. I just realized I sound like a He was attentive, caring, and genuine. I recommend Frank and Five Star Subaru of Grapevine for your next car purchase. I just realized I sound like a paid reviewer but no, I am a legitimate buyer. More

by Young Kim Verified Customer Verified Customer

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A great experience from start to finish. Jeremy and Jordan answered every question and had the vehicle ready by the time I got to the dealership! Brandon did a great job making the finance process quic Jordan answered every question and had the vehicle ready by the time I got to the dealership! Brandon did a great job making the finance process quick and simple. Would highly recommend this sales team! More

by Happycustomer1234 Verified Customer Verified Customer

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Loved our experience at Five Star! Prices were exactly what we expected, the sales process didn’t feel slimy or scummy. Honest people doing honest business! what we expected, the sales process didn’t feel slimy or scummy. Honest people doing honest business! More

by LARAEGARCIA Verified Customer Verified Customer

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My Advisor Nick, E, at the Grapevine Subaru Dealers made my purchase of Crosstrek highly Successful and Good luck to Nick and all involved.. Blessings 🙏❤️To everyone my purchase of Crosstrek highly Successful and Good luck to Nick and all involved.. Blessings 🙏❤️To everyone More

by LILLYANNKURIAN Verified Customer Verified Customer

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Spencer has helped us purchase three cars in eight months and every experience has been great.. We give Spencer and Five Star a five star rating. We will recommend Spencer and Five Star Subaru to our family and every experience has been great.. We give Spencer and Five Star a five star rating. We will recommend Spencer and Five Star Subaru to our family and friends. More

by alderman688 Verified Customer Verified Customer

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I have been using 5 star for maintenance and always been pleased. Now I was in a jamb, very few new cars available let alone the colors or trim you want. I find myself without a car and need one right awa pleased. Now I was in a jamb, very few new cars available let alone the colors or trim you want. I find myself without a car and need one right away. Since this is my 5th outback in a roll I am becoming very picky and in steps Stephen Kroes, a nice young man I spoke on the phone with and explained my situation. A simple task, not only did I need a new Outback, I wanted a color scheme and trim package unavailable any where in the DFW Metroplex and surrounding areas. Oh did I mention I wanted it today Monday June 21 since I had an early appointment on Tuesday morning. So somehow Stephen got the ball rolling and by Monday afternoon had found the car... the only Black on Ivory Outback with my trim package anywhere. There were a couple of Black on black available coming in on July 2 but that would be 11 days too late and the wrong color leather. So he sent a driver early that morning to go get my car, 4 hours round trip and then get it back and run thru service and Finance. I must say we get full of ourselves in this instant age we live in but once again Subaru had brought the excitement back again. I mean this was a ridiculous task and did I really have to have the car that day? I could take other transportation for one day. It was not just exciting for me but you could see it in everyone's face, and mind you they really did not know me from any one else. Oh they knew I had bought several cars and was a good customer but they had not run my credit or anything and I believe they would be going out of there way like this for anyone. It seemed like every department was pushing for this to happen and finally it just got to late. They did not want to put the car out with out going thru the full service checks and of course I wanted everything to be right. We laughed about the drummed up urgency and I told Stephen it was exciting but I would take other transportation to the meetings and check with him afterwards. Let's just slow down and enjoy the victory of getting the only car any where around in perfect colors and trim just like I wanted. Well I must have been the only one slowing down because I get out of my meetings and Stephen had already left messages. I go straight over and Stephen introduces me to the coolest Finance guy you ever wanted to meet. Brandon has everything laid out so I can see different options and pricing without going back and forth a lot. I purchased the extra things I liked while Stephen got my Sirius Security features turned on and at 3:00 on Tuesday June 22 I had the car I requested just the day before. So if you want to be excited about buying a new car again, just head over to 5 Star in Grapevine and ask for the "Rick Special" Now they probably will not know what that is but I bet they find a way to make you happy. Thanks guys it was a blast doing business, Rick More

by rick@firstchoicecomputers.com Verified Customer Verified Customer

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