Brandon Hines

We had rewarding visit with the folks at Acura of Berlin. Jim Pompei is a top notch sales representative who provided us with thorough information on a variety of MDXs to choose from: new, off-lease and used Jim Pompei is a top notch sales representative who provided us with thorough information on a variety of MDXs to choose from: new, off-lease and used. Vehicle pricing was competitive with other dealers. What sealed the deal was their very fair trade-in offer for our nine year old car with transmission issues! We were honest with them and they were honest with us! We highly recommend Acura of Berlin. More

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Very professional. Eric Diaz was very attention to detail in research of the right vehicle. Leo Pascual walk through was very thorough in review of all the processing o Eric Diaz was very attention to detail in research of the right vehicle. Leo Pascual walk through was very thorough in review of all the processing of the purchase. Tom was clear and direct with the finance details. Overall a great experience. More

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Brandon made our car buying experience easy. He was patient and found us the perfect car. He is extremely knowledgeable and experienced. I would definitely recommend using him for your car buyin He was patient and found us the perfect car. He is extremely knowledgeable and experienced. I would definitely recommend using him for your car buying needs. You will not be disappointed! More

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Great attention to details, price was questionable I thought the dealership could offer better pricing. thought the dealership could offer better pricing. More

by KEN.BEARDSLEY.JR Verified Customer Verified Customer

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Our son loves his Acura TLX he would buy another one when the time is right the time is right More

by Ronald.michaud Verified Customer Verified Customer

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My husband and I had THE best experience with Berlin Acura! Jim at Berlin Acura was amazing! Charismatic, sweet, and incredibly polite—he made us feel comfortable from the start. He was very informa Acura! Jim at Berlin Acura was amazing! Charismatic, sweet, and incredibly polite—he made us feel comfortable from the start. He was very informative without being pushy and gave us the space to privately discuss our options, which we really appreciated. The entire process was seamless from start to finish. The manager, GM, and finance team were all equally professional, funny, and made the whole experience genuinely fun. They were efficient and turned the deal around quickly—I picked up my brand new MDX A-Spec the very next morning! This is my first Acura, and I’m so grateful for the awesome experience they provided! Highly recommend Jim and the team at Acura Berlin! 🙌🏻 Thanks Guys! ❤️ More

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Very responsive and customer friendly. Promises to do somthing and follows through. I had a great experience with the General Manager, Sales Representative and Finance. Promises to do somthing and follows through. I had a great experience with the General Manager, Sales Representative and Finance. More

by Joe M Verified Customer Verified Customer

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Great experience. Everyone was very helpful and the deal was put together quickly and efficiently. Everyone was very helpful and the deal was put together quickly and efficiently. More

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Great Service by the team. Location is clean and luxurious. Good vibes when you enter the dealership Location is clean and luxurious. Good vibes when you enter the dealership More

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I recently purchased a pre-owned Integra and had the pleasure of working with Jim throughout the process. From start to finish, Jim was incredibly patient and attentive—spending nearly three hours with pleasure of working with Jim throughout the process. From start to finish, Jim was incredibly patient and attentive—spending nearly three hours with me as I test drove and considered my options. He truly listened to all of my concerns and went above and beyond to ensure my needs were met, not just during the sale but even in the weeks that followed. Jim was always just a phone call away and worked tirelessly until the car was exactly what I wanted. I couldn’t have asked for a better experience. Highly recommend! More

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