Brandon Hines

I'm very pleased by the way me and my fiance were treated. The staff made the process so easy. This acura dealer specifically makes you feel like family. Everyone is very professional and respectful treated. The staff made the process so easy. This acura dealer specifically makes you feel like family. Everyone is very professional and respectful. I can definitely recommend this dealer to friends and family. Thanks James Pompei for everything. Looking forward for future business with acura of Berlin. More

Report | Print

They treated me with respect and kindness, creating a comfortable and pleasant experience, Excellent communication and a great attitude — truly a pleasure to work with. comfortable and pleasant experience, Excellent communication and a great attitude — truly a pleasure to work with. More

Report | Print

We got the car what we aspired for within our budget. The whole process of buying the car was quick and proactively planned. The whole process of buying the car was quick and proactively planned. More

Report | Print

Acura of Berlin is hands down the best dealership I’ve ever worked with. The customer service is top notch. I will definitely be a returning customer! ever worked with. The customer service is top notch. I will definitely be a returning customer! More

Report | Print

Efficient entry and advisory desk, knowledgeable staff, clean waiting area, entire facility is clean. Kind of expensive service but very good. Who knew that cars could be so expensive to have, worst than clean waiting area, entire facility is clean. Kind of expensive service but very good. Who knew that cars could be so expensive to have, worst than kids and animals. More

by Rich Verified Customer Verified Customer

Report | Print

What can I say about Acura of Berlin let me see. I can say this is an exceptional place to be for your car buying experience. As a customer I was treated with the highest alacrity. This was my third I can say this is an exceptional place to be for your car buying experience. As a customer I was treated with the highest alacrity. This was my third car purchase and will I be returning customer, ummmm absolutely. More

Report | Print

Brandon Hines is professional, knowledgeable and was caring about my needs. I had the opportunity to purchase a vehicle at many other dealerships but l flew to Connecticut from WV because of Brandon's k caring about my needs. I had the opportunity to purchase a vehicle at many other dealerships but l flew to Connecticut from WV because of Brandon's kindness and great attitude. More

Report | Print

I had an exceptional experience thanks to Brandon Hines, the General Sales Manager. From the moment I walked in, he treated me like more than just a customer—he genuinely cared about making sure I felt info the General Sales Manager. From the moment I walked in, he treated me like more than just a customer—he genuinely cared about making sure I felt informed and confident in my decision. He went far beyond the usual “sales” role: personally checking in throughout the process, answering every question with patience, and even coordinating small details after the sale to ensure everything was perfect. His professionalism, knowledge of the industry, and willingness to step in wherever needed set the tone for the entire dealership. Buying a car can feel overwhelming, but he made it seamless!!! It’s rare to meet someone who not only excels at their job but consistently goes above and beyond their official responsibilities. Brandon Hines is the reason I’ll continue to recommend this dealership to friends and family. Outstanding service—professional, friendly, and hassle-free. Acura of Berlin exceeded expectations and made car buying truly enjoyable. Five stars all the way—thank you, Brandon Hines, for setting the bar so high! More

Report | Print

This is my fourth lease with Acora of Berlin. They are very helpful with the process. I really would not to go anywhere else, Jim Pompei is a great asset to Acura They are very helpful with the process. I really would not to go anywhere else, Jim Pompei is a great asset to Acura More

Report | Print

My husband and I were very impressed with how Kevin guided us through the entire process of purchasing our vehicle with professionalism and patience. Brandon also introduced himself and made our experi guided us through the entire process of purchasing our vehicle with professionalism and patience. Brandon also introduced himself and made our experience a positive one. We felt supported from start to finish. More

Report | Print