Brandon Hines
Brandon Hines at Acura of Berlin

Brandon Hines

General Sales Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

Contact Me
4.9
104 Reviews

Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

4.9

104 Reviews

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104 Reviews of Brandon Hines

August 14, 2025

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Employee Rating

truly enjoy working with Kevin at Acura in Berlin. When I first bought my Acura, I encountered an issue, and Kevin went above and beyond—never stopping until it was fully resolved. His dedication and More

by ALLEMAYHIGGINS75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garcia

Aug 14, 2025

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

August 14, 2025

Dealership Rating
Employee Rating

We are repeat customers at this dealership (which is not that close to our home) and it will be the first place we check the next time we are in the market for a new vehicle - doesn't that tell you everythi More

by anon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad, Kevin Garcia

Aug 15, 2025

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

August 09, 2025

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Employee Rating

Brandon and his colleague helped me so much and I love my new car!! They both worked with me and were able to get me exactly what I wanted! More

by BERMUDEZABAGAIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad, Navaraj Sankar

Aug 09, 2025

Acura of Berlin responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

August 06, 2025

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Employee Rating

Very professional staff and excellent customer service! They address your concerns with satisfaction and follow up when needed. More

by JAMESTJEUDY
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad, Navaraj Sankar

Aug 07, 2025

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

July 26, 2025

Dealership Rating
Employee Rating

We had rewarding visit with the folks at Acura of Berlin. Jim Pompei is a top notch sales representative who provided us with thorough information on a variety of MDXs to choose from: new, off-lease and used More

by JHEFFERNAN107
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Jul 26, 2025

Acura of Berlin responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

July 12, 2025

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Very professional. Eric Diaz was very attention to detail in research of the right vehicle. Leo Pascual walk through was very thorough in review of all the processing o More

by JGUZ247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2025

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

July 05, 2025

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Employee Rating

Brandon made our car buying experience easy. He was patient and found us the perfect car. He is extremely knowledgeable and experienced. I would definitely recommend using him for your car buyin More

by MADERA-18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Navaraj Sankar

Jul 05, 2025

Acura of Berlin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eric Diaz General Manager 860-829-3787

June 03, 2025

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Employee Rating

Great attention to details, price was questionable I thought the dealership could offer better pricing. More

by KEN.BEARDSLEY.JR
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hines

Jun 03, 2025

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

June 03, 2025

Dealership Rating
Employee Rating

Our son loves his Acura TLX he would buy another one when the time is right More

by Ronald.michaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

June 01, 2025

Dealership Rating
Employee Rating

My husband and I had THE best experience with Berlin Acura! Jim at Berlin Acura was amazing! Charismatic, sweet, and incredibly polite—he made us feel comfortable from the start. He was very informa More

by Melissalct
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Jun 01, 2025

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

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