Brandon Hines
Brandon Hines at Acura of Berlin
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Brandon Hines

General Sales Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.9
89 Reviews

Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.

Industry Experience

21 yrs, 7 mos

Languages Spoken

English English

4.9

89 Reviews

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89 Reviews of Brandon Hines

May 01, 2025

Dealership Rating
Employee Rating

Awesome experience at Acura of Berlin. It was quick and easy and Raj was so knowledgeable about the MDX we purchased. Tom in finance was also excellent! Highly recommend Acura of Berlin More

by MLENTINI25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Navaraj Sankar , Tom

May 01, 2025

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

April 30, 2025

Dealership Rating
Employee Rating

Kevin was overly accommodating and patient, and willing to provide any and all information needed for a car purchase. More

by Gail.burdon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad, Kevin Garcia

May 01, 2025

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

April 18, 2025

Dealership Rating
Employee Rating

Kevin was amazing. Everyone at the Acura dealer was amazing. An amazing team. Thank you More

by Deysi08a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad, Kevin Garcia

Apr 18, 2025

Acura of Berlin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eric Diaz General Manager 860-829-3787

April 16, 2025

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Employee Rating

Smooth transaction. Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleas More

by CORDELCODLING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei

Apr 16, 2025

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

April 08, 2025

Dealership Rating
Employee Rating

I have been working with Acura of Berlin for over 20 years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them hi More

by DWRENN
Recommend Dealer
Yes
Apr 08, 2025

Acura of Berlin responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

April 02, 2025

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Employee Rating

Everyone was very helpful and courteous and our salesman Jim Pompei was awesome. It was a team effort to get the car and color we wanted and it all worked out. More

by DIAMONDHEAD1975
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Apr 02, 2025

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

March 28, 2025

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Employee Rating

Knowledgeable, professional, and customer service oriented! Highly recommend a great team of professionals! Amazing work! More

by LYKENDRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

March 19, 2025

Dealership Rating
Employee Rating

Came in knowing what I wanted but I wasn’t met with any pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they More

by Alexis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 19, 2025

Acura of Berlin responded

Thank you, Alexis! Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

March 12, 2025

Dealership Rating
Employee Rating

Great Experience would definitely go back again, and recommend others to do business with Acura of Berlin More

by oliverbrown1077
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Claudia Dijmarescu

Mar 12, 2025

Acura of Berlin responded

Oliver, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

March 11, 2025

Dealership Rating
Employee Rating

I have been dealing with Acura of Berlin since 2010 and have not been disappointed. I would recommend them if you are looking to purchase a vehicle or if you need your vehicle serviced. More

by HGalli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2025

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

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