Brandon Johnson | Page 4

Used to receive a good service but not anymore. I bought 2 MDX SUV’s from this dealership and the delivery experience on both were not that good. Both had some paint issues and the service advisor I bought 2 MDX SUV’s from this dealership and the delivery experience on both were not that good. Both had some paint issues and the service advisor Khang is so great and helped me with those issues both the times. But my recent experience with Bobby was not so good. I have issues with my 2023 MDX Type S, 1) making high pitch whining sound above 45mph speed which is making the driving experience so irritating and uncomfortable. Bobby refused to diagnose the issue, by just test driving another car in his lot which is making same sound but not as loud as mine. Basic diagnosis was also not performed. And the GM simply said we are the middle man and could not do anything without even attempting to diagnose the issue. 2) leather on the seats are having issues. Wrinkles in multiple places where a person do not sit. I was taking a look at the pictures that were shared by the sales person prior to car delivery and I could see the wrinkles and piping not being straight. Again, Bobby simply turned me away saying those are normal. On a 75k car with just 4k miles, have wrinkles on the side thigh bolster where my log does not touch. He didn’t even try to think practically before making a statement that it is normal. Bad experiences both times. I would not recommend this dealership to any of my friends and in my community either because they are not putting minimum effort to try and diagnose the issue. Khang is a great service advisor but Bobby the service manager is simply not. More

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This was one of the buying experiences I have had over my years of driving. The dealership and sales team work hard to make you feel comfortable and appreciated. years of driving. The dealership and sales team work hard to make you feel comfortable and appreciated. More

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This dealership is amazing loved it ! ! Upfront and honest !! No lies great people ! Best dealer ! Upfront and honest !! No lies great people ! Best dealer More

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They were incredibly knowledgeable and provided amazing customer service! Would recommend them to anyone looking to purchase an Acura. customer service! Would recommend them to anyone looking to purchase an Acura. More

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Michael, Arthur, and the whole team were absolutely wonderful, easy to work with, supportive, and really made a stressful situation easy. I am so excited to have my car, and look forward to continuing wonderful, easy to work with, supportive, and really made a stressful situation easy. I am so excited to have my car, and look forward to continuing to work with with Goodson and the team. More

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It was a wonderful experience. In general, my experience with buying a new car has been dreadful with so much to haggle, wait and documentation. All of this was very smooth with Go In general, my experience with buying a new car has been dreadful with so much to haggle, wait and documentation. All of this was very smooth with Goodson Acura. Special shout to Kevin, he was very clear in his approach and highly professional. I will definitely recommend Goodson Acura. More

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The entire team was very helpful, and considerate. No high pressure, very informative and knowledgeable about the features. No high pressure, very informative and knowledgeable about the features. More

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Michael and the team at Goodson were a pleasure to work with and a breath of fresh air from most dealerships around. They were fair, honest and didn’t waste my time. We ended up purchasing a MDX which is t with and a breath of fresh air from most dealerships around. They were fair, honest and didn’t waste my time. We ended up purchasing a MDX which is the perfect family car for us. I would highly recommend the guys at Goodson. Great Job More

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The sales and finance people were outstanding! They were so friendly and pleasant to us They were so friendly and pleasant to us More

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Very quick, courteous, priced right and even the free car wash was excellent too. I make the drive past other Acura dealers every time to get my car serviced here. wash was excellent too. I make the drive past other Acura dealers every time to get my car serviced here. More

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