Brandon Kerr

Being an out-of-town customer/buyer, Troy sped us through the purchase process in under 3.5 hours, and that included returning a one-way rental car to the rental car lot and us just checking some things out the purchase process in under 3.5 hours, and that included returning a one-way rental car to the rental car lot and us just checking some things out on the truck before the drive back home (250 miles, one way), so it was really only about 2.5 hours from start to finish, from our initial viewing of the truck, in person, for the very first time, to putting the temporary license plate on, and bidding us a safe trip back home to Michigan. We have never had a vehicle purchase go this fast. Usually, it takes 3 hours just to hand over a pre-determined payment, get the keys in our hand, and put a temporary tag on, but this visit to White's Toyota and Honda of Lima also included the initial viewing of the vehicle, an extensive test drive of about 12 miles or more, and negotiation of a purchase price. We would definitely be a repeat customer if they have another used vehicle that meets our standards. Thanks again to everyone we worked with at White's Toyota and Honda of Lima. It was a great experience. More

by nevets90210 Verified Customer Verified Customer

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Very easy to work with over phone/text and was ready and waiting for us to get there the next day. waiting for us to get there the next day. More

by batchley07 Verified Customer Verified Customer

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Our sales person was very kind and was able to answer most of our questions or to get the information for us when I asked. most of our questions or to get the information for us when I asked. More

by lacook2014 Verified Customer Verified Customer

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Brandon was easy to work with and very fast and efficient in helping to find exactly what I was looking for! in helping to find exactly what I was looking for! More

by craig_ribley Verified Customer Verified Customer

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White’s Toyota has always provided excellent service for my vehicle needs. I would recommend their products and services to other Toyota and Honda owners. my vehicle needs. I would recommend their products and services to other Toyota and Honda owners. More

by CHRISLIECHTY Verified Customer Verified Customer

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I was very pleased with the help I received from Brandon. He was knowledgeable and very willing to answer all my questions. He was knowledgeable and very willing to answer all my questions. More

by bjrm4346 Verified Customer Verified Customer

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Great dealership, great salesman, found my truck online, asked for pics of undercarriage and service history. After reviewing pics, I placed a deposit online and flew out with family to pick up the truck. T asked for pics of undercarriage and service history. After reviewing pics, I placed a deposit online and flew out with family to pick up the truck. The truck exceed my expectations in condition, the sales experience was great NO HIDDEN FEES OR PREP FEES! Signed paperwork and was out of the dealer and headed out of state in 30 minutes. The truck was fully serviced with all maintenance records and nice perc was a USB flashdrive with all the signed documents on it. If more dealerships were like White's Toyota they wouldn't have a bad reputation. If you want a great experience with no drama see Brandon. More

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My salesman did not reach back to me when he said he would call. We had a few questions about the vehicle and wanted to talk it over and talk with him. I asked about getting something fixed and it didn' would call. We had a few questions about the vehicle and wanted to talk it over and talk with him. I asked about getting something fixed and it didn't happen. I should not have to repair it myself. He mentioned he is not a pressure salesman, I felt like his entire process was pressure tactics to make a sale. After the deposit was made, felt that we were no longer a "priority" with him. We were very impressed with our finance gentleman Matt, he was experienced, knowledgeable and helpful. More

by amfrancis Verified Customer Verified Customer

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Used Toyota Tundra purchased, salesman Brandon is the way to go in an out quickly. to go in an out quickly. More

by kjnkids Verified Customer Verified Customer

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Very impressive always take very good care of me. They explain everything very well. Wish more companies were like this. Thank you all They explain everything very well. Wish more companies were like this. Thank you all More

by CRYSTALOGLESBEE10 Verified Customer Verified Customer

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