Brandon Lamb

All staff members very good they go out of their way just to make it easier and pleasant thank you everyone to make it easier and pleasant thank you everyone More

by kjamal Verified Customer Verified Customer

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Another great experience at Niello! Easy reschedule via phone and easy in/easy out. Lyft pickup was convenient too. Easy reschedule via phone and easy in/easy out. Lyft pickup was convenient too. More

by JHintz41 Verified Customer Verified Customer

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Brandon kept me informed every step of the way and was extremely friendly and professional. I was able to work in a cubby area on my laptop. I was in the cubby closest to the back wall. The chair had what extremely friendly and professional. I was able to work in a cubby area on my laptop. I was in the cubby closest to the back wall. The chair had what looked like a large pee stain on it. I would remedy that, and otherwise my experience was top-notch at Niello! More

by jwparalegal Verified Customer Verified Customer

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They answer all questions, polite, very customer service oriented, no grumpy unhappy workers, gave Military discount. They updated me several times throughout the day that car is going to be fixed around th oriented, no grumpy unhappy workers, gave Military discount. They updated me several times throughout the day that car is going to be fixed around the time they estimated from the start and that so far it is on schedule. Was very happy with experience. (Scheduling, communication, Service, customer service, and Work) More

by Ucdavid2003 Verified Customer Verified Customer

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Bradon was friendly, attentive, and professional. He kept me informed of the progress of the servicing of my vehicle. He kept me informed of the progress of the servicing of my vehicle. More

by PRIMEGH Verified Customer Verified Customer

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Everyone at this dealership goes out of their way to make sure you are happy and comfortable with the whole experience of getting your car serviced sure you are happy and comfortable with the whole experience of getting your car serviced More

by ELAINE7622 Verified Customer Verified Customer

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Have used Niello VW for years and always happy with the service. Brandon has been my point of contact the last few times and he his always friendly and professional. He was able to get me in and out of the service. Brandon has been my point of contact the last few times and he his always friendly and professional. He was able to get me in and out of the service department in no time and kept me updated on the progress of the service throughout the day. He gave an accurate assessment when unexpected times arose and had sound advice on how to manage them. Happy to be a repeat customer. More

by ROB.B Verified Customer Verified Customer

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This dealership and services department has always been incredible to me. I feel that they are very attentive and listen to my concerns. Brandon always explains everything that they are going to do during incredible to me. I feel that they are very attentive and listen to my concerns. Brandon always explains everything that they are going to do during the service and makes sure that I don’t have any questions or concerns. I would recommend Niello Volkswagen to anyone in the greater Sacramento area. More

by MJMATZ Verified Customer Verified Customer

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Very pleased with their service! I will definitely keep coming back for service and parts. I will definitely keep coming back for service and parts. More

by JANETBORBA Verified Customer Verified Customer

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I was very happy with the professional service. I was given clear expectations and the team followed through. I have felt this for the all the services I have had here I was given clear expectations and the team followed through. I have felt this for the all the services I have had here More

by C.CHATFIELD Verified Customer Verified Customer

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