Brandon Lamb
Brandon Lamb at Niello Volkswagen

Brandon Lamb

Service Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.8
164 Reviews
4.8

164 Reviews

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164 Reviews of Brandon Lamb

September 28, 2025

Dealership Rating
Employee Rating

This dealership and services department has always been incredible to me. I feel that they are very attentive and listen to my concerns. Brandon always explains everything that they are going to do during More

by MJMATZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Travis Cole

Sep 28, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 21, 2025

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Very pleased with their service! I will definitely keep coming back for service and parts. More

by JANETBORBA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kamal Singh, Jason Black

Sep 21, 2025

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 19, 2025

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I was very happy with the professional service. I was given clear expectations and the team followed through. I have felt this for the all the services I have had here More

by C.CHATFIELD
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2025

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 14, 2025

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Great service every time. Brandon was great and professional. Very good communication; text and phone call. More

by Zlabella
Service Price Transparency
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Recommend Dealer
Yes
Sep 14, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 14, 2025

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AJ helped me out with the entire process and kept me in the loop with what was happening to my car. I really appreciate the transparency and he was very helpful. More

by aminah.arabi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: AJ

Sep 14, 2025

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 14, 2025

Dealership Rating
Employee Rating

Communication regarding the status of my vehicle was poor on the third day it was at Niello. The car was supposed to be done that day. When I called to see what time it would be done, the call was sent to vo More

by POLLY.WOLF
Service Price Transparency
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Recommend Dealer
No
Sep 17, 2025

Niello Volkswagen responded

Thank you for this feedback, Polly. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 13, 2025

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Exceptionally great customer service! Service completed in a timely manner. My car was well taken care of by Niello Volkswagen! More

by LPATTERSON729
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 30, 2025

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Everyone was kind and professional. I appreciated the information as being thorough and necessary. Whole facility was clean and comfortable. I was there s for over 4 hours More

by PATMCNIFF
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 30, 2025

Dealership Rating
Employee Rating

Very Professional advisors, friendly atmosphere, very clean place. Definitely will recommend this dealership! They just don't work on VW, I have taken my previous car '05 Chevy Aveo and they had no issue More

by rcapet77
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Service Communication
Recommend Dealer
Yes
Aug 30, 2025

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 29, 2025

Dealership Rating
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Brandon was great. He made sure he checked out my vehicle before my warranty expired. He ordered parts and called me a week later. His service was outstanding. More

by wanasovitch
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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