

164 Reviews
Write a Review164 Reviews of Brandon Lamb
September 28, 2025
This dealership and services department has always been incredible to me. I feel that they are very attentive and listen to my concerns. Brandon always explains everything that they are going to do during incredible to me. I feel that they are very attentive and listen to my concerns. Brandon always explains everything that they are going to do during the service and makes sure that I don’t have any questions or concerns. I would recommend Niello Volkswagen to anyone in the greater Sacramento area. More
Other Employees Tagged: Travis Cole
September 21, 2025
Very pleased with their service! I will definitely keep coming back for service and parts. I will definitely keep coming back for service and parts. More
Other Employees Tagged: Kamal Singh, Jason Black
September 19, 2025
I was very happy with the professional service. I was given clear expectations and the team followed through. I have felt this for the all the services I have had here I was given clear expectations and the team followed through. I have felt this for the all the services I have had here More
September 14, 2025
AJ helped me out with the entire process and kept me in the loop with what was happening to my car. I really appreciate the transparency and he was very helpful. the loop with what was happening to my car. I really appreciate the transparency and he was very helpful. More
Other Employees Tagged: AJ
September 14, 2025
Communication regarding the status of my vehicle was poor on the third day it was at Niello. The car was supposed to be done that day. When I called to see what time it would be done, the call was sent to vo on the third day it was at Niello. The car was supposed to be done that day. When I called to see what time it would be done, the call was sent to voicemail repeatedly. I finally had to text for an update. When I later texted instead to request a Lyft ride, the response and update were very delayed. I had a busy afternoon and didn’t have time to wait around. Also, Niello offered to wash my car, but they did not. It was filthy when my husband picked it up. More
September 13, 2025
Exceptionally great customer service! Service completed in a timely manner. My car was well taken care of by Niello Volkswagen! Service completed in a timely manner. My car was well taken care of by Niello Volkswagen! More
Other Employees Tagged: Ronald Stevenson, Matthew Wirth, Travis Cole, Brent Cooper, Kamal Singh, Jason Black
August 30, 2025
Everyone was kind and professional. I appreciated the information as being thorough and necessary. Whole facility was clean and comfortable. I was there s for over 4 hours I appreciated the information as being thorough and necessary. Whole facility was clean and comfortable. I was there s for over 4 hours More
August 30, 2025
Very Professional advisors, friendly atmosphere, very clean place. Definitely will recommend this dealership! They just don't work on VW, I have taken my previous car '05 Chevy Aveo and they had no issue clean place. Definitely will recommend this dealership! They just don't work on VW, I have taken my previous car '05 Chevy Aveo and they had no issue working on it. Great Job and keep up the good work!! More
Other Employees Tagged: Carlos Alvarenga, Scott Russo, Ronald Stevenson, Travis Cole, Brent Cooper
August 29, 2025
Brandon was great. He made sure he checked out my vehicle before my warranty expired. He ordered parts and called me a week later. His service was outstanding. He made sure he checked out my vehicle before my warranty expired. He ordered parts and called me a week later. His service was outstanding. More
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