Brandon McClatchey | Page 10

Terrible customer service, they focus on the unnecessary things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the po things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the point then? I would not recommend this place to anyone, they focus on things that doesn't need to be replaced!!!! Go elsewhere!!!! More

by GRADAM94 Verified Customer Verified Customer

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We found a good deal on a used CRV! Enjoyed working with Toyota of Des Moines on this vehicle purchase. Enjoyed working with Toyota of Des Moines on this vehicle purchase. More

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The whole process took us almost five hours which was way to long but otherwise Toyota is a great place. Staff was extremely nice hosts. to long but otherwise Toyota is a great place. Staff was extremely nice hosts. More

by WATSONMIKE145 Verified Customer Verified Customer

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PJ was very easy to work with! The lease process from beginning to end was very easy! The lease process from beginning to end was very easy! More

by KSRUGGIERO Verified Customer Verified Customer

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Nick was extremely helpful and answered all of our questions. Financing and pick up was quick and everything on my new vehicle was explained well. questions. Financing and pick up was quick and everything on my new vehicle was explained well. More

by AMYBBIEDERMAN Verified Customer Verified Customer

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PJ was unprepared and short the two times we talked by phone. We fell in love with the Venza (on line), not the dealership. phone. We fell in love with the Venza (on line), not the dealership. More

by DPCLITES Verified Customer Verified Customer

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Everyone involved in the purchase of my vehicle were helpful and knowledgeable. Willing to answer all my questions. helpful and knowledgeable. Willing to answer all my questions. More

by KROLL4205 Verified Customer Verified Customer

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Debby Ellsworth and the staff person who explained features of the vehicle were professional. The gentleman that reviewed the paperwork and completed the sale was brusk, bordering on rude. He seemed v features of the vehicle were professional. The gentleman that reviewed the paperwork and completed the sale was brusk, bordering on rude. He seemed very impatient when we asked a few questions. More

by CYNTHIA10 Verified Customer Verified Customer

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Friendly and courteous. Sale of vehicle was made with no hassles or delays. Detailing was done in a reasonable time frame and information about the operation of the vehicl Sale of vehicle was made with no hassles or delays. Detailing was done in a reasonable time frame and information about the operation of the vehicle was understandable. More

by MEANDAN62 Verified Customer Verified Customer

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Always have great appointment availability. Get you in and out quickly and have a really nice waiting room. Get you in and out quickly and have a really nice waiting room. More

by staceyleejorg Verified Customer Verified Customer

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