Carlos Hernandez

Thank you for the support and availability, great vehicle, staff very friendly and professional, very satisfied, thanks again! vehicle, staff very friendly and professional, very satisfied, thanks again! More

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I was treated well by friendly sales people and finance dept. I do have three complaints (1) I was given only one key to the vehicle (2) I wasn't given an owners manual (3) I wasn't given a tool for the sp dept. I do have three complaints (1) I was given only one key to the vehicle (2) I wasn't given an owners manual (3) I wasn't given a tool for the spare tire I need. I wasn't given depth instructions on the features of the truck. And because I don't have an owners manual I can't find out what they are. So now I have to come out of my pocket to get these things. I left several messages with the sales person and finance person and no one every got back to me except on and his name was David More

by bn2u1052 Verified Customer Verified Customer

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I have purchased many vehicles before , but my experience at Carl burger was by far the best one !!!!! Sonny was beyond amazing and took his time to make me feel like I was his only client … he was so attent at Carl burger was by far the best one !!!!! Sonny was beyond amazing and took his time to make me feel like I was his only client … he was so attentive and he helped me every single step of the way from making the switch to Jeep Grand Cherokee! He was so patient with me every single step of the way from selling my car to getting financed for the new one ! I honestly never received such great amazing customer service as I did with sonny ! Usually there’s the people that hate their job and you can just tell which makes it an unpleasant experience… or there’s the ones like sonny that go above and beyond for his customers ! Seriously don’t waste your time at other dealerships that will most likely rip you off and treat you like a number !!! Go to sonny at Carl burger !!! Thank You sonny I love my new car More

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Great experience. Everyone friendly it was fast it was fun. Love my ram 1500 big horn. Everyone friendly it was fast it was fun. Love my ram 1500 big horn. More

by samorefield Verified Customer Verified Customer

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I had a great experience at this dealership. Spoke with them on the phone prior to my arrival and laid out my needs, and they had the deal ready for me to sign when I arrived. Great experience Spoke with them on the phone prior to my arrival and laid out my needs, and they had the deal ready for me to sign when I arrived. Great experience. More

by juancastruita Verified Customer Verified Customer

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thanks for the car. good service. friendly. helpful. knowledgable. I would shop here again and highly recommend. good service. friendly. helpful. knowledgable. I would shop here again and highly recommend. More

by gmacilvaine Verified Customer Verified Customer

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A few years ago I had an unpleasant experience at this dealership when I was in the market for a Jeep gladiator. I ultimately ended up going elsewhere. Fast forward to now when shopping for a Cherokee for dealership when I was in the market for a Jeep gladiator. I ultimately ended up going elsewhere. Fast forward to now when shopping for a Cherokee for my wife, I decided to go back and give them another shot. When they heard of my unpleasant experience the first time they really wanted to make it right the second time and they definitely did. They were honest and reasonable. I appreciate the fact they were upfront and truthful. More

by MRPRESIDENT Verified Customer Verified Customer

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Quick and easy handled most of it over the phone and always calling me back for updates always calling me back for updates More

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Great experience with Carlos our salesman. Great experience with the dealership having suvs in stock experience with the dealership having suvs in stock More

by kdodd6 Verified Customer Verified Customer

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Great service 👍🙏 . I went in looking for a used truck but they didn’t have the truck I was looking for so they actually ordered the exact truck I wanted im very happy with my new truck thanks 🤩 but they didn’t have the truck I was looking for so they actually ordered the exact truck I wanted im very happy with my new truck thanks 🤩 More

by thomasevans3rd Verified Customer Verified Customer

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