Brandon Neveadomi | Page 3

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear our team provided professional service, kept you well informed throughout the process, and completed your vehicle repairs in a timely manner. We appreciate your feedback and look forward to assisting you again in the future.

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re glad the work on your vehicle was completed on time and that your request to have the inside of the windshield cleaned was taken care of as well. Attention to those details matters, and we appreciate you trusting us with your service!

Nissan of Elk Grove responded

Thanks for sharing your feedback. We’re glad to hear you had a positive experience with John Brooks and that he made your visit a little more enjoyable, while taking good care of your service needs. We always stive to provide personable and welcoming interactions and we're happy to hear you received just that. We appreciate you choosing us and look forward to seeing you again.

Nissan of Elk Grove responded

Thank you for sharing your honest feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding the resolution process and communication during your visit. We understand how important it is to feel confident that repairs are fully completed and properly verified before a vehicle is returned. We appreciate you bringing this to our attention and we would love to see if we can make this right. If you have not already, please don't hesitate to get in contact with our service manager, Patrick Braxton, for any current or lasting concerns and/or questions about your service.

Nissan of Elk Grove responded

Thanks for sharing this information! We strive to maintain a welcoming and comfortable environment, so you can feel just as supported and taken care of during the service. We appreciate you coming in and we'll be here to welcome you back in the future whenever you need us!

Nissan of Elk Grove responded

We are glad we could provide a great experience for you! We're really glad you felt comfortable and that everything was explained clearly. It’s important to us that you feel heard, and we’re always happy to answer any questions you have. We appreciate you coming in and hope we can continue that kind of service for you!

Nissan of Elk Grove responded

Thank you for sharing this wonderful review! We’re really glad you had a positive experience with the space and that the team made a good impression. It means a lot to hear you appreciated the environment and everything offered. We look forward to welcoming you back again soon.

Nissan of Elk Grove responded

Thank you for sharing your kind review. We’re glad to hear the process felt easy and that communication stayed clear throughout your visit. It’s great knowing you felt the recommendations were made with your best interests in mind. We appreciate you coming in and look forward to assisting you again in the future!

Nissan of Elk Grove responded

Your 5-star review means a lot to the team and we are so glad that you left your visit feeling supported and well taken care of! We always aim to provide high-level service and it's great to know our team continues to deliver just that. We'll be here to welcome you back in the future whenever you need us!

Nissan of Elk Grove responded

Thank you for sharing your kind review! It’s great to know you feel supported when bringing your vehicle in and that the team has been helpful during your visits. We appreciate your trust and look forward to assisting you again whenever you need us.