Brandon Sandoval
Brandon Sandoval at Big Star Hyundai

Brandon Sandoval

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.9
40 Reviews
4.9

40 Reviews

Write a Review

40 Reviews of Brandon Sandoval

January 22, 2026

Dealership Rating
Employee Rating

The sales people are nice and the finance manager is helpful. The only problem I have is they have a lot of click bate to get you in, then comes the bate and switch. Whatever number you planned on spe More

by michael_bordelon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mo Shurafa , Vicient Ram

Jan 22, 2026

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. One of our priorities is a transparent & trustworthy experience for all of our customers. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement. Tony Gomez, General Sales Manager, tgomez@bigstarhyundai.com

January 19, 2026

Dealership Rating
Employee Rating

Bryan was very knowledgeable and answered all of my questions in a polite and professional manner. He even stayed after closing to make sure I got back into my vehicle after it was serviced. Thank you, More

by Adrisolis347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis, Bryan Malave

Jan 19, 2026

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

July 31, 2025

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Employee Rating

Close by. Willing to make a deal once all of the facts have been confirmed and agreed upon. More

by Wjbfamem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steffy Hernandez, Tim Vining

Jul 31, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 27, 2025

Dealership Rating
Employee Rating

Alex went above and beyond to meet our needs and work to achieve a price within our range for a successful sale. It was disappointing that the price calculator online gave false information, but with the he More

by kcaruthers13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez, Alex Jones

Jul 29, 2025

Big Star Hyundai responded

Thank you for your review. We are happt to hear that your purchase went well and apologize for any inconvenience experienced via the online calculator. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

July 10, 2025

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Employee Rating

I had a great experience with Rose. The dealership itself was nice and clean. I would have appreciated more privacy though. There were customers sitting close by who could possible see More

by hollygodeaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Muller, Rose Rodriguez , zzChris zzRussell

Jul 10, 2025

Big Star Hyundai responded

Thank you for your review and your business. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

April 26, 2025

Dealership Rating
Employee Rating

Really great customer service was in and out and got me in exactly what I wanted ! Thank you Mo and Christian! More

by sabs.world.1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 20, 2025

Dealership Rating
Employee Rating

Bought a new Hyundai Kona yesterday. Jerred Howard was great to work with as well as the Finance guy (sorry I can’t remember his name). I am very pleased with the process and result. More

by Simon joeburst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Pena , Jerred Howard

Apr 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 13, 2025

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Employee Rating

Everyone I worked with was very nice and helpful. Buying a vehicle is a huge step and they made the purchase process easier. More

by mslopez1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Zanish

Apr 14, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

March 18, 2025

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Employee Rating

Great sales person and understands customer desire! Able to persuade mgr for customer looks for the same quality for the services after sales More

by denny.karmeil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Hernandez, Rose Rodriguez , zzChris zzRussell

Mar 18, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 27, 2025

Dealership Rating
Employee Rating

Very curious a friendly explains all of the process to you for buying a car willing to help you if the price is not right. Informs you if evevrything you need to know about the car that you are interested More

by FLORIDALARKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Rodriguez

Jan 27, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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