Brandon Tibbals | Page 45

My Experience at Rallye BMW Service Center The tactic they used is all about draining my warranty come out of money. My car went in the service dept. For a broken side mirror, it was there for The tactic they used is all about draining my warranty come out of money. My car went in the service dept. For a broken side mirror, it was there for over 4wks cause the mirror was on back order. They made about $15,000 plus I had to come out my pocket 3,500 cause I had a minor damage to their loaner car. They're straight up and down RIP OFF. My service advisor Miss Muniz is the best, she always goes above and beyond to make sure my visit to the service center was a good one and my problem was going to be fix whatever it takes. I felt my situation with the loaner car could have ended much better than it did with the service manager. I'm a customer than come they very often and it just make leave with a bad taste in my mouth for Rallye BMW. And I was in contact to leave the X3 M with Keith Linsay and I purposely let the deal fall through because of my situation in service. More

by MCGUYVER808 Verified Customer Verified Customer

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My experience Unprofessional, in my opinion. Save yoyr time and go to a different dealer. The wait time are ridiculous for the simplest things, And everyone runs Unprofessional, in my opinion. Save yoyr time and go to a different dealer. The wait time are ridiculous for the simplest things, And everyone runs around like they don't know what to do. More

by SBETHU02 Verified Customer Verified Customer

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Last oil change Went in for an engine icon showing on screen of my BMWi 2018. Turns out to be, needed an oil change. They did it, runs perfect afterwards. I'm sati Went in for an engine icon showing on screen of my BMWi 2018. Turns out to be, needed an oil change. They did it, runs perfect afterwards. I'm satisfy. More

by 57Dollars Verified Customer Verified Customer

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THE BEST BMW DEALER IN THE WORLD While I began writing this review I took the time to look back and reflect on previous encounters with other dealerships when bring my past vehicles i While I began writing this review I took the time to look back and reflect on previous encounters with other dealerships when bring my past vehicles in for service. It’s usually a frustrating and time consuming process that ends up taking my entire day. That is not the case with Rallye BMW. Rallye makes servicing your vehicle a quick, joyful, and pleasant experience. Upon arriving at Rallye you are quickly welcomed by one of the greeters in the service drive. The greeters are are all extremely professional and speak to you with respect. Within seconds they have all of your paperwork and are getting a service advisor to assist you the rest of the way. When Brandon Tibbals, my Service Advisor, came out to assist me he went over every detail of my car and informed me of what services I was coming in for and how long the entire process would take. Once I signed the papers I went upstairs to the lovely bistro they have. I relaxed enjoyed a pleasant cup of coffee and before I knew it my phone was ringing with a call from Brandon. Just like that the car was ready. I went down signed a couple of papers and my car was pulled into the service drive and I was on my way with the rest of my day ahead of me. I highly recommend Rallye BMW to anyone who has a BMW and is looking to get service done. More

by NICHOLASHARTH Verified Customer Verified Customer

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Rallye BMW’s service department is amazing. Brandon was extremely helpful and knowledgeable. He made this trip to the dealership enjoyable and easy. I can’t wait to go back! is amazing. Brandon was extremely helpful and knowledgeable. He made this trip to the dealership enjoyable and easy. I can’t wait to go back! More

by NICHOLASHARTH Verified Customer Verified Customer

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Always preofessional, friendly and helpful Since my first BMW in 2003 I have always had a terrific experience with Rallye BMW. Everyone from arrivingto leaving has been professional, courteous Since my first BMW in 2003 I have always had a terrific experience with Rallye BMW. Everyone from arrivingto leaving has been professional, courteous and addressed my service/concerns. It is the reason I will remain a loyal Rallye customer. More

by ALI Verified Customer Verified Customer

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excellent service Rallye BMW provides the best service I have ever had. Better than Lexus, Audi and Mercedes. Brake fluid flush, oil change and air filter replacement i Rallye BMW provides the best service I have ever had. Better than Lexus, Audi and Mercedes. Brake fluid flush, oil change and air filter replacement in an hour. Thanks! More

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Perfect experience Service manager was great. Understood issue and handled repairs. Loaner service person Brandon has great customer service and efficient. James was can Service manager was great. Understood issue and handled repairs. Loaner service person Brandon has great customer service and efficient. James was candid in his suggestions knowing the age of my vehicle and need for repair More

by jc55157 Verified Customer Verified Customer

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Excellent Service We purchase and service all our BMW's at Rallye. Have dealt with Chris Blanco for many years; always have excellent service, courteous experience star We purchase and service all our BMW's at Rallye. Have dealt with Chris Blanco for many years; always have excellent service, courteous experience start to finish! More

by BEEBRA626 Verified Customer Verified Customer

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Excellent Service We have all our BMW's serviced at Rallye, always excellent service, courteous, professional service from drop off to pick up. Great drop off service We have all our BMW's serviced at Rallye, always excellent service, courteous, professional service from drop off to pick up. Great drop off service to LIRR station. More

by BEEBRA626 Verified Customer Verified Customer

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