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Brandon Webster
Brandon Webster, Parts Advisor, Lithia Volkswagen of Des Moines
4.7

Brandon Webster

Parts Advisor

Lithia Volkswagen of Des Moines

5200 Merle Hay Rd
Des Moines, IA 50131

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Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

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6 Reviews of Brandon Webster

September 18, 2018

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"2 edged sword"

- JOE.KROES Verified Customer

they have the inventory i was looking for and the product was top notch. the less than positive... if you're not a patient person you will likely be frustrated. they seem to be lacking any sense of urgency once the papers are signed. in fairness, a voicemail the salesman left for me didn't actually get to my phone until 2 days later, so verizon has to take some of the blame.

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Yes

Other Employees Tagged: Lamont Johnson

September 10, 2018

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"Warranty Service/VW Recall Service"

- vwforme Verified Customer

I have purchased 3 vehicles from Lithia VW Des Moines and Service has not always been "perfect." However the last 2 visits on our new VW Touareg has been outstanding. Joe in service who checked me in as well as the service manager were great, got the work done and kept me informed while I was there. Also, Jeff in the Detail shop cleaned up some issues that weren't taken care of at delivery and the car is looking great again. Keep up the good work!

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Yes

Other Employees Tagged: John Meyers

July 01, 2018

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"Wonderful service from friendly people"

- SANDIGASS Verified Customer

People are very friendly, kind and do know their business. I have nothing more to add to this, all was good and I love my car. In fact I bought 3 cars from them in less than 1 year.

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Yes

Other Employees Tagged: Heath

June 30, 2018

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"Recent purchase "

- wjdobie Verified Customer

There were a couple of things that needed to be fixed on a used car I purchased. It took a little longer than expected to receive the parts and I had to make several phone calls to keep things going. When the parts did finally arrive the service department was very helpful and was able to get me in and out in a very short time.

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Yes

February 01, 2018

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"Purchase of new car"

- Kathy

Great customer service from every employee I interacted with! Everyone listened to what I was interested in and we found the right match. Very smooth process start to finish.

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Yes

Other Employees Tagged: Dwayne Hill, Thomas Clyce, Robyn Olson

Feb 09, 2018

Lithia Volkswagen of Des Moines responded

Kathy, Thank you for the great review! Dwayne, Robyn, Tom and Brandon are assets to our team. I'm glad they were able to exceed expectations! Scott Landreth

November 08, 2017

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"Pleasant buying experience"

- goldenialaw

My salesman Scott was honest and helpful. He did not embellish the amount I would pay for my car, and he was able to start a finish our business quickly.

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Yes

Other Employees Tagged: Scott Eschbach

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