Cruz was very professional and knowledgeable about the
vehicles. Braylon was exceptional. He was professional and quick!
vehicles. Braylon was exceptional. He was professional and quick!
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by BRADLEY.PETTY
Verified Customer
Verified Customer
Sebastian was a huge help!
Great experience, I’d definitely go there again to get a new vehicle.
Great experience, I’d definitely go there again to get a new vehicle.
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by CALEB26
Verified Customer
Verified Customer
Other Employees Tagged:
Sebastian
Isaiah G.
and Joseph Nevarez helped me a lot to secure the deal I was hoping to get. They listened to every request that I had and tried to reduce my costs as
and Joseph Nevarez helped me a lot to secure the deal I was hoping to get. They listened to every request that I had and tried to reduce my costs as much as possible. Thanks to them and other staff at Grand Prairie Ford who made my new car purchase experience so fast and satisfying.
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by EMAD.NAJMI
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Benson
, Joseph Nevarez and Isaiah G
Oct 01, 2025 -
Grand Prairie Ford responded
Thank you immensely for sharing your wonderful experience with us. We are overjoyed to hear that our team members provided you with exceptional service and worked diligently to meet your needs. It's fantastic to know that they listened carefully to your requests and helped minimize your costs throughout the process. We're delighted that your vehicle purchase was both quick and satisfying. Your positive feedback about our staff's dedication to customer service truly means a lot to us, and we appreciate you taking the time to recognize their hard work.
Good have fun with your new car love mine car and your
new car so far good
new car so far good
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by thanhquach05
Verified Customer
Verified Customer
Oct 02, 2025 -
Grand Prairie Ford responded
We are absolutely thrilled to hear that you are enjoying your new vehicle! It brings us great joy to know that you are having such a positive experience with your car. Your satisfaction means everything to us at Grand Prairie Ford, and we are delighted that we could help you find the perfect vehicle. We hope you continue to love driving your new car and create many wonderful memories on the road ahead. Thank you for choosing us and for taking the time to share your experience.
Josue was great at helping me out with my car sale !
I highly recommend him!
I highly recommend him!
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by Citlalli sanchez
Verified Customer
Verified Customer
Sep 26, 2025 -
Grand Prairie Ford responded
Thank you for your kind words about Josue and your car sale experience! We're thrilled to hear you received excellent assistance and appreciate your recommendation. At Grand Prairie Ford, we strive to provide exceptional service to all our customers. Thank you for choosing us and for sharing your feedback!
Were true to their word, received exactly what was
promised, will utilize in the future.
promised, will utilize in the future.
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by WMCMANUS67
Verified Customer
Verified Customer
Sep 25, 2025 -
Grand Prairie Ford responded
We are grateful to hear that we delivered on our commitments and provided you with exactly what we promised. Your trust means everything to us, and we appreciate you taking the time to share your positive experience. It's wonderful to know that our reliability has earned your confidence for future needs. Thank you for choosing Grand Prairie Ford, and we look forward to serving you again.
They got me good.
I will let everyone know to NEVER do business with Grand Prairie Ford. I should have known better!
I will let everyone know to NEVER do business with Grand Prairie Ford. I should have known better!
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by CR
Verified Customer
Verified Customer
Sep 08, 2025 -
Grand Prairie Ford responded
We are sorry to hear that you feel this way about your experience. We understand your frustration and take your concerns seriously. Your feedback is important to us as we strive to provide quality service to all our customers. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Maricela Vera at Mvera@grandprairieford.com so we can better understand what happened and address your concerns directly.
Very good customer service.
He was friendly and made a good deal. I would like to buy more in the future.
He was friendly and made a good deal. I would like to buy more in the future.
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by jayjack0813
Verified Customer
Verified Customer
Sep 05, 2025 -
Grand Prairie Ford responded
Thank you for your review! We are utterly delighted to hear about your positive experience with our customer service. It's wonderful to know that our team member was friendly and helped you secure a great deal. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate customers like you who take the time to share their experiences. We look forward to the opportunity to serve you again in the future and help you find exactly what you're looking for.
Came in to see Jackie Mercer based on reviews online.
No appointment and he was very busy(rightfully so), so we didn’t mind the wait at all. Once we started the process, he handled the process seamlessly
No appointment and he was very busy(rightfully so), so we didn’t mind the wait at all. Once we started the process, he handled the process seamlessly and efficiently. Literally had cars ready to go and already set up our first service appointment before we left. They didn’t haggle us on pricing and actually gave more on trade then they originally offered. I was very surprised, coming from the car business world, when we went back to finance, and they did try to sell us all the foofoo extended warranties and such. Overall, very positive experience. My wife loves her new Mustang and I’m looking forward to getting mine soon!
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by Sully S
Verified Customer
Verified Customer
Aug 28, 2025 -
Grand Prairie Ford responded
We are excited to hear about your wonderful experience! It sounds like the wait was well worth it, and we're pleased that the entire process went so smoothly for you. We're thrilled that you received excellent value on your trade-in and that everything was handled efficiently from start to finish. It's fantastic that your wife is loving her new Mustang, and we look forward to helping you with yours soon! Thank you for taking the time to share your positive experience with us.
Services was great and employees are very helpful and
welcoming. Great place to purchase a vehicle, highly recommended.
welcoming. Great place to purchase a vehicle, highly recommended.
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by morenoisael12
Verified Customer
Verified Customer
Aug 28, 2025 -
Grand Prairie Ford responded
We are pleased to hear about your positive experience with our team. Your feedback about our helpful and welcoming staff means a great deal to us. We take pride in creating an environment where customers feel supported throughout their vehicle purchase journey. Thank you for recommending Grand Prairie Ford to others - we truly appreciate your trust and look forward to serving you again in the future.