Brenden Carlson
Brenden Carlson at Groove Subaru
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Brenden Carlson | Page 2

General Manager

Groove Subaru

5300 S Broadway
Englewood, CO 80113

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4.8
95 Reviews

Dealership Experience

5 yrs, 5 mos

Employee Video

4.8

95 Reviews

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95 Reviews of Brenden Carlson

March 03, 2023

Dealership Rating
Employee Rating

I was in and out in 1 day, knew what I wanted and was able to receive the trade in value and price out the door that I was seeking. I spent all of 2 hours to complete the purchase of a new Outback Onyx i More

by jeffreyvmaher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Morgan Beveridge, Arnoldo Vasquez , Rolly Hepinstall, Scott your Sales Manager really stepped up on out the door price.

December 23, 2022

Dealership Rating
Employee Rating

The purchase process was easy and the management was pleasant to deal with! The service department was able to fix the problem with my car. More

by Djames01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Tossie, Tiannah Baca , Chris Giordano, Jeremy Zimmerman

Jan 01, 2023

Groove Subaru responded

Hello, thank you for taking the time to review your experience with our store!

Jan 02, 2023

Djames01 responded

Thank you

November 10, 2022

Dealership Rating
Employee Rating

Hands down, Rolly was one of the greatest experiences I ever had with a car salesperson. He was patient, kind, welcoming, knowledgeable, helpful and a big stress reducer. He did not have any hidden agenda More

by rickwilliams54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolly Hepinstall, Jeremy Zimmerman

Nov 14, 2022

Groove Subaru responded

Rick, thank you for being willing to work with our team so they could show you the Groove way. We will be sure Rolly sees these kind words!

October 25, 2022

Dealership Rating
Employee Rating

Dan was very professional and easy to work with. He communicated everything in a clear and easy way to understand and made the whole process as smooth as could be! More

by wrxgah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Cassin , Jeremy Horwath

Oct 31, 2022

Groove Subaru responded

Thank you for working with Dan, Jeremy and the team here. Congratulations on your new Subaru!

October 01, 2022

Dealership Rating
Employee Rating

Very friendly. Not pushy. A good deal. I love to car. Very close to my work More

by crashr2080
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Giordano, James Mulvey, Jeremy Zimmerman

Oct 17, 2022

Groove Subaru responded

Thank you for working with us - you were awesome as well!

September 14, 2022

Dealership Rating
Employee Rating

This has been the ABSOLUTE BEST car buying experience we have EVER had. Every person we dealt with was professional and courteous. Highly recommend Groove Subaru!!! More

by krdorr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Rodman, Joe Canny

Sep 19, 2022

Groove Subaru responded

Thank you for sharing your kind words with us all here!

September 11, 2022

Dealership Rating
Employee Rating

Great service did what I asked and everyone was a pleasure to work with. I was very please and happy with my outcome. Thanks Chris M More

by cgmichaeledes@me.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Smith , Chris Giordano, Stacey Pryczynski, Jeremy Zimmerman

Sep 12, 2022

Groove Subaru responded

Thank you for working with us and for being awesome yourself, Chris!

August 30, 2022

Dealership Rating
Employee Rating

Good experience overall. Had a hard time getting the service department to take a “sincere” look at the AC without multiple complaints and conversations. When they did, they More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergio Alvarez , Chris Giordano

Sep 02, 2022

Groove Subaru responded

Heather, we are so happy to hear your AC system was fixed. We're here for all your future Subaru needs!

August 04, 2022

Dealership Rating
Employee Rating

Mason did a great job. Appreciate you guys working with my budget. Car was clean and a full tank of gas. Enjoying my new car. Thank you More

by abgoshern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Smith , Mason Schmidt

Aug 15, 2022

Groove Subaru responded

We are so glad you found a car that worked for you. Enjoy!

July 27, 2022

Dealership Rating
Employee Rating

Service has been terrible it’s been one excuse after another with no regard to our time. Twice now we have been told we had a loaner vehicle by our service rep to find out they didn’t have one. This has More

by Ab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Andrew Smith , Derek Bowers, Chris Giordano, Jeremy Zimmerman, Ron baca

Aug 01, 2022

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an issue with our communication on service loaner vehicle availability and we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Also FYI: Derek, Chris, Andrew, and Jeremy all work in the sales department. Thanks!

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