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Brent Penn
475 Reviews
Dealership Experience
13 yrs, 2 mos
Industry Experience
14 yrs, 9 mos
475 Reviews
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475 Reviews of Brent Penn
December 08, 2020
Very happy customer!! David was awesome and made us feel welcomed, and Brent was very informative and helpful! Overall great experience and I’m very happy with my purchase! welcomed, and Brent was very informative and helpful! Overall great experience and I’m very happy with my purchase! More
by amanda_valeri
Verified CustomerOther Employees Tagged: David Ortiz
December 04, 2020
The showroom ,the lounge,and service department are all beautiful and clean . If you need to wait I found it warm and quiet. Everyone asked to help and all are friendly and professional. Overall an excelle beautiful and clean . If you need to wait I found it warm and quiet. Everyone asked to help and all are friendly and professional. Overall an excellent experience More
by MARYLYNNVTX
Other Employees Tagged: Barry Bartel, Rabi Najjarin
December 03, 2020
Our salesperson Nick was the BEST. He was attentive, patient, and very understanding. I have never experienced in my many years of purchasing vehicles such a seamless financing process. Brett was remark patient, and very understanding. I have never experienced in my many years of purchasing vehicles such a seamless financing process. Brett was remarkable as well. Northside Lexus has earned our business for years to come. We will certainly recommend Northside Lexus to our family and friends. More
by brooksatbearcreek
Other Employees Tagged: Nick Makrakis , Ava Pierce
December 02, 2020
I had a very good experience. The dealership is clean and warm , everyone is professional but friendly.I dealt with 3different department and all went fast and smooth warm , everyone is professional but friendly.I dealt with 3different department and all went fast and smooth More
by MARYLYNNVTX
Other Employees Tagged: Barry Bartel, Rabi Najjarin
November 30, 2020
We have purchased GX460 at Northside Lexus. Ashley is very knowledgeable about vehicle. It is very smooth process with Sales (Ashley Ng), Finance (Brent P.) and other persons. They are very friendly. very knowledgeable about vehicle. It is very smooth process with Sales (Ashley Ng), Finance (Brent P.) and other persons. They are very friendly. Great team. More
by HHOANG210
Other Employees Tagged: Ashley Nguyen
November 26, 2020
Outstanding new car buying experience! Jared Postma is one of the best salesman that I have ever worked with. He went above and beyond to make sure all my expectations were exceeded. Thank you Jared and one of the best salesman that I have ever worked with. He went above and beyond to make sure all my expectations were exceeded. Thank you Jared and Northside Lexus! More
by Tate
Other Employees Tagged: Jared Postma
November 25, 2020
Pleased with the professionalism , not sure why I have to add words to make this 25 word minimum. Seems a little non professional to me. add words to make this 25 word minimum. Seems a little non professional to me. More
by MMITTAG
Other Employees Tagged: Don Ansley
November 25, 2020
Jared worked hard to get the deal I wanted. I appreciate Lexus for honoring my loyalty to them. It made a difference in my deal. Lexus for honoring my loyalty to them. It made a difference in my deal. More
by PEARSONVALERIE1956
Other Employees Tagged: Jared Postma
November 24, 2020
Best car buying experience I have ever had! Very relaxed and welcoming atmosphere. Took the time to explain everything to me and my husband. Looking forward to visiting again when it’s time for service. and welcoming atmosphere. Took the time to explain everything to me and my husband. Looking forward to visiting again when it’s time for service. More
by reginalapav
Other Employees Tagged: John Hankins
November 22, 2020
Very dissatisfied with the finance person. I felt racism. He asked “are you financing”? Well that would’ve been known before I went into his office as he would’ve had to prepare the paperwork. He the racism. He asked “are you financing”? Well that would’ve been known before I went into his office as he would’ve had to prepare the paperwork. He then asked did i have a check, i said no i was going to use my debit card. His snide response was “you’re going to put $16,000 on a card “. I said yes, he said well you can’t do that. I said i didn’t bring a check, he said well the most you can put on a card here is $2000. Do you want to do that and bring me a “cashiers check” for the rest. Why did he go from a check to cashiers check. I said yes do that and i will bring a check when i pick up my car. Very unfriendly, cold and uncomfortable experience. I left my check with my sales person when i returned. i honestly felt a a racist vibe. More
by lmblakes
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