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Bret Hines
724 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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724 Reviews of Bret Hines
April 23, 2018
Great Service at 1 Brush hollow rd All the employees I deal with are always pleasant, helpful and a pleasure to deal with my estimated waiting time is always right on the nose, if they All the employees I deal with are always pleasant, helpful and a pleasure to deal with my estimated waiting time is always right on the nose, if they say approx 90 minutes 90 minutes it is. Thanks More
by CATDEO45
Verified CustomerOther Employees Tagged: Bert Vargas, Carol Clark-Muniz , Sheneta Dailey
April 23, 2018
Excellent service! Very professional. Highly recommended! They diagnosed the problem right away and had t fixed same day. Bret Hines was my service advisor and he did a Very professional. Highly recommended! They diagnosed the problem right away and had t fixed same day. Bret Hines was my service advisor and he did a great job. More
by ruartur
April 23, 2018
Excellent Energency Last Minute Service We drove in from out of town and a warning light came on which needed immediate attention. We needed to have this issue addressed before we drove bac We drove in from out of town and a warning light came on which needed immediate attention. We needed to have this issue addressed before we drove back to Ohio the next day. Rallye BMW gave us a loaner and Performed the service on our car that was necessary. Plus, they could not have been nicer or more accommodating. More
by JODIBONDA
April 21, 2018
Great service Easy to shop at this dealer...no rush, no hassel...great buying experience , I would recommend this dealership to anyone. Large inventory and great pr Easy to shop at this dealer...no rush, no hassel...great buying experience , I would recommend this dealership to anyone. Large inventory and great pricing. Very happy More
by LCORSSEN
Other Employees Tagged: Mike Kozlow, Christopher Blanco , Matthew Carlson, Richard DeAngelo, Dominick DeChiara, Alex Echeverry, Steve Kaufman
April 21, 2018
Amazing. Everytime! Brett Hines, my service advisor has always taken care of me the past 4 years, whether it be with my old BMW or the new one we purchased. Service time Brett Hines, my service advisor has always taken care of me the past 4 years, whether it be with my old BMW or the new one we purchased. Service time is always in and out - I ask for a loaner and they are super great about providing one (no questions asked). I love the feature of knowing our names and information as soon as we pull up, which means less waiting around. I have dealt with plenty of dealerships, and Rallye BMW has always lived up to its great reputation!!!! I love the brand and love this dealership even more! More
by christy.fu16
April 19, 2018
Very professional I was a customer with Habberstad BMW and was not happy with their serviced and just switched to Rally and very pleased, and how professional they are. I was a customer with Habberstad BMW and was not happy with their serviced and just switched to Rally and very pleased, and how professional they are. More
by MIROINT
April 18, 2018
my service was not done correctly Fog light was not replaced and vechile is showing service is still due but the service is great everyone is friendly and was also very helpful fixing Fog light was not replaced and vechile is showing service is still due but the service is great everyone is friendly and was also very helpful fixing what wasn’t fixed the first time More
by JV7386
April 15, 2018
Always Great Service!!! Rallye Service is the best! Upon arrival they are always quick to have loaner car ready & they get the job done quickly! Car is spotless upon return! Rallye Service is the best! Upon arrival they are always quick to have loaner car ready & they get the job done quickly! Car is spotless upon return! Having car serviced at Rallye is always a pleasurable experience!! Highly recommend!!! More
by CALinker
April 11, 2018
Car inspection and maintenance Everyone at the dealership was very friendly and accommodating. I was immediately greeted and taken care of. They gave me a very clean loaner as reque Everyone at the dealership was very friendly and accommodating. I was immediately greeted and taken care of. They gave me a very clean loaner as requested. They even offered me free bottled water and coffee. When i got a call saying mycar was readg for pickup, they reviewed everything they did. More
by ARIANNA.KURTIN
April 06, 2018
Battery replacement service Scheduled a appointment and was provided a loaner even though didn't need. Waited approximately 3hour for my battery replacement and received a free w Scheduled a appointment and was provided a loaner even though didn't need. Waited approximately 3hour for my battery replacement and received a free wash after it all done. One of the best BMW service center I been to so far. More
by JASONC525
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