Bret Hines
Bret Hines at Rallye BMW

Bret Hines | Page 66

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.6
740 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.6

740 Reviews

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740 Reviews of Bret Hines

July 23, 2018

Dealership Rating
Employee Rating

Excellent Sevice Bret was a pleasure to work with ! I have been coming here for the last 3 years and the service has been excellent! Keep up the good work More

by NORMAN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2018

Rallye BMW responded

Thank you for your five-star review, Norman. We look forward to seeing you again!

July 23, 2018

Dealership Rating
Employee Rating

Always Excellent Service!! This is my 5th year leasing BMW with Rallye & they are the best!! I have leased many vehicles prior to this & never have I had as wonderful exp[experi More

by CALinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2018

Rallye BMW responded

We're happy that you were provided with excellent service. Thank you for your continued business with us, we truly do appreciate it. We look forward to working with you again in the future!

July 22, 2018

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Employee Rating

This is duplicating what I already wrote Your service department is excellent in general. However, what makes it even better is my service manager Brett Hines. He is pleasant caring, efficien More

by TWOKOM2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 23, 2018

Rallye BMW responded

Thank you for your five-star review of our dealership and your experience working with Bret. Our team is dedicated to superseding all of your expectations!

July 09, 2018

Dealership Rating
Employee Rating

Loyalty Counts Courteous, on time, knowledgeable, willing to work to meet your needs, anticipate your needs. Timely service. Loaner vehicles clean and comfortable. F More

by MEYERFREMDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Darren Thomsen , Richard DeAngelo, Genius Team

Jul 10, 2018

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs!

June 28, 2018

Dealership Rating

Efficiently done Service was done while I waited. My advisor found me in the lounge and explained the problem with my tire. He told me that the problem will be fixed w More

by Agauf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2018

Rallye BMW responded

We're very pleased to hear Bret was able to provide you with excellent service! We appreciate the five-star review.

June 20, 2018

Dealership Rating
Employee Rating

Service work All excellent great expierence treated awsome fast service and polite would def refer to friends and family and go back for service or any other thing More

by KOSTAKLIMIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2018

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs!

June 12, 2018

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Employee Rating

2009 X5 Since they fixed my X5, I feel like I'm driving a strong &healthy BMW. Rallye BMW it's a good place you can trust to take care your lovely BMW. More

by CARLHEGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2018

Rallye BMW responded

Thank you for your positive feedback, Carl! We do what we can to make sure you and your car are back on the road as quickly as possible.

June 11, 2018

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Employee Rating

excellent I have been used Ralley already 6 years. I am very happy to go there because always good follow up and great services on time. More

by YEONDOONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Kim

Jun 11, 2018

Rallye BMW responded

Thank you for your feedback and thank you for continuously choosing Rallye!

May 29, 2018

Dealership Rating
Employee Rating

Great Service at Rallye Drove in without an appointment and was out within an hour! Always very accommodating. Always very friendly. This dealership is very organized and ver More

by joanne5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chy Wiggan

Jun 11, 2018

Rallye BMW responded

Thank you for your review, Joanne! And thank you for choosing Rallye!

May 29, 2018

Dealership Rating
Employee Rating

Awesome service Service dealer was very attentive and understanding. Provided a nice loaner. Very friendly service provider. Prompt and courteous. Had my brakes servi More

by MOHAMMADRAHMAN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat

Jun 11, 2018

Rallye BMW responded

Thank you for your five-star review, Mohammad!

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