Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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July 23, 2018
Excellent Sevice Bret was a pleasure to work with ! I have been coming here for the last 3 years and the service has been excellent! Keep up the good work Bret was a pleasure to work with ! I have been coming here for the last 3 years and the service has been excellent! Keep up the good work More
July 23, 2018
Always Excellent Service!! This is my 5th year leasing BMW with Rallye & they are the best!! I have leased many vehicles prior to this & never have I had as wonderful exp[experi This is my 5th year leasing BMW with Rallye & they are the best!! I have leased many vehicles prior to this & never have I had as wonderful exp[experience that I've had with Rallye--from their sales to service departments everyone there is extremely nice & go out of their way to provide you with the highest level of service!! Will always lease my BMW from Rallye!!!! More
July 22, 2018
This is duplicating what I already wrote Your service department is excellent in general. However, what makes it even better is my service manager Brett Hines. He is pleasant caring, efficien Your service department is excellent in general. However, what makes it even better is my service manager Brett Hines. He is pleasant caring, efficient and always gets things done the right way. More
July 09, 2018
Loyalty Counts Courteous, on time, knowledgeable, willing to work to meet your needs, anticipate your needs. Timely service. Loaner vehicles clean and comfortable. F Courteous, on time, knowledgeable, willing to work to meet your needs, anticipate your needs. Timely service. Loaner vehicles clean and comfortable. Feels like I'm in my own car. All technicians friendly and helpful. More
Other Employees Tagged: Carol Clark-Muniz, Darren Thomsen , Richard DeAngelo, Genius Team
June 28, 2018
Efficiently done Service was done while I waited. My advisor found me in the lounge and explained the problem with my tire. He told me that the problem will be fixed w Service was done while I waited. My advisor found me in the lounge and explained the problem with my tire. He told me that the problem will be fixed within a certain time, and my car was delivered to me fixed, washed and vacuumed in that time frame. More
June 20, 2018
Service work All excellent great expierence treated awsome fast service and polite would def refer to friends and family and go back for service or any other thing All excellent great expierence treated awsome fast service and polite would def refer to friends and family and go back for service or any other things I will need in the future More
June 12, 2018
2009 X5 Since they fixed my X5, I feel like I'm driving a strong &healthy BMW. Rallye BMW it's a good place you can trust to take care your lovely BMW. Since they fixed my X5, I feel like I'm driving a strong &healthy BMW. Rallye BMW it's a good place you can trust to take care your lovely BMW. More
June 11, 2018
excellent I have been used Ralley already 6 years. I am very happy to go there because always good follow up and great services on time. I have been used Ralley already 6 years. I am very happy to go there because always good follow up and great services on time. More
Other Employees Tagged: Larry Kim
May 29, 2018
Great Service at Rallye Drove in without an appointment and was out within an hour! Always very accommodating. Always very friendly. This dealership is very organized and ver Drove in without an appointment and was out within an hour! Always very accommodating. Always very friendly. This dealership is very organized and very convenient! More
Other Employees Tagged: Chy Wiggan
May 29, 2018
Awesome service Service dealer was very attentive and understanding. Provided a nice loaner. Very friendly service provider. Prompt and courteous. Had my brakes servi Service dealer was very attentive and understanding. Provided a nice loaner. Very friendly service provider. Prompt and courteous. Had my brakes serviced for my BMW X5 More
Other Employees Tagged: Hasan Barakat

