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Bret Hines
724 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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724 Reviews of Bret Hines
June 12, 2018
2009 X5 Since they fixed my X5, I feel like I'm driving a strong &healthy BMW. Rallye BMW it's a good place you can trust to take care your lovely BMW. Since they fixed my X5, I feel like I'm driving a strong &healthy BMW. Rallye BMW it's a good place you can trust to take care your lovely BMW. More
by CARLHEGEL
Verified Customer
June 11, 2018
excellent I have been used Ralley already 6 years. I am very happy to go there because always good follow up and great services on time. I have been used Ralley already 6 years. I am very happy to go there because always good follow up and great services on time. More
by YEONDOONG
Other Employees Tagged: Larry Kim
May 29, 2018
Great Service at Rallye Drove in without an appointment and was out within an hour! Always very accommodating. Always very friendly. This dealership is very organized and ver Drove in without an appointment and was out within an hour! Always very accommodating. Always very friendly. This dealership is very organized and very convenient! More
by joanne5
Other Employees Tagged: Chy Wiggan
May 29, 2018
Awesome service Service dealer was very attentive and understanding. Provided a nice loaner. Very friendly service provider. Prompt and courteous. Had my brakes servi Service dealer was very attentive and understanding. Provided a nice loaner. Very friendly service provider. Prompt and courteous. Had my brakes serviced for my BMW X5 More
by MOHAMMADRAHMAN77
Other Employees Tagged: Hasan Barakat
May 24, 2018
Service Excellent and very quickly scheduled with loaner available . Car was also washed and cleaned very thoroughly..overall very good experience Rallye is Excellent and very quickly scheduled with loaner available . Car was also washed and cleaned very thoroughly..overall very good experience Rallye is the best and I always recommend your dealership to friends More
by HARVEY.BRANDWEIN
May 09, 2018
The Best Dealer Rallye BMW is by far the best dealer. The staff are so professional and knowledgeable, they make you feel so comfortable and secure with their service Rallye BMW is by far the best dealer. The staff are so professional and knowledgeable, they make you feel so comfortable and secure with their service quality! More
by Disappointed Custermer
May 04, 2018
A Fantastic Dealership. James Devicchio is a great service adviser. Cares about his Customers and always delivers on what he says. The rest of the TEAM from reception to sale James Devicchio is a great service adviser. Cares about his Customers and always delivers on what he says. The rest of the TEAM from reception to sales, service and even the cafe are always SUPERIFIC. I never get concerned about my BMW, over the many years of BMW OWNERSHIP and being Rallye’s customer for over a decade I would recommend them always. More
by MIKE B
Other Employees Tagged: Christopher Blanco, Larry Kim , James DelVecchio, Wallace Leung, Joel Sobin
May 03, 2018
As usually pleasant and very reliable service. People are outstanding. They make your visit comfortable and it is hard to believe that all of the staff works to please. There must be a creed t People are outstanding. They make your visit comfortable and it is hard to believe that all of the staff works to please. There must be a creed that the company has developed. More
by HJF
Other Employees Tagged: Christopher Blanco , Matthew Carlson, The fellows that gives out the loaners. (Nick or Eric). Please forgive my not being accurate.
April 27, 2018
excellent job of accommodating me with no prior date I happened to be near the dealership when I realized I needed an over due oil change which I had not called in advance about. I stopped by and they g I happened to be near the dealership when I realized I needed an over due oil change which I had not called in advance about. I stopped by and they graciously took me in and did what had to be done. More
by Bill the old man
April 24, 2018
Service review with Bret. Wonderful service with Bret! He was very kind and helpful. I am very happy with his professionalism. Thank you Bret!!!!!! Have a good day. Samira Wonderful service with Bret! He was very kind and helpful. I am very happy with his professionalism. Thank you Bret!!!!!! Have a good day. Samira More
by MS_SABRINA918
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