Bret Hines | Page 70

Great Service! I had several issues with my BMW which Rallye BMW fixed the first time. Additionally, Bret and the Rallye BMW team needed to contact BMW USA to get a I had several issues with my BMW which Rallye BMW fixed the first time. Additionally, Bret and the Rallye BMW team needed to contact BMW USA to get a approval for a goodwill item. I am very happy they went above and beyond to fix my car. More

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Best service Bret & Krishna have helped me for the last 7 plus years on the complete care and service of my cars. Bret has consistently helped me with my service a Bret & Krishna have helped me for the last 7 plus years on the complete care and service of my cars. Bret has consistently helped me with my service and has kept me informed of the progress from start to finish. With great service like this, I have returned to Rallye year after year for buying and servicing of our BMWs for these reasons. More

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Amazing customer service Always love and get excited to take my vehicle for service. Every year Rallye BMW sends me a brochure reminding me of the yearly oil changes, inspecti Always love and get excited to take my vehicle for service. Every year Rallye BMW sends me a brochure reminding me of the yearly oil changes, inspection, etc... This past Saturday I had the pleasure to work with Bret Hines, he was friendly and very professional. He did recommend me of any additional services and repairs needed on my BMW, which I didn't take at the moment. He also let me know of the SOS, BMW Assist eCall recall and gave me instructions on how to take care of the situation. In Rallye BMW every single person makes you feel welcomed. I know sometimes you don't want to spend the whole day waiting for your car and Rallye BMW understands that as well, thats why they give you the option to take a loaner car and the process is very easy and smooth going. This place is honestly great, after dropping off your car its impossible to not take a look at hands down one of the best showrooms in NY. Their BMW lifestyle and accessories shop is a great way to kill time while they bring your loaner car or if you stay to wait for your car. The cafeteria offers you complementary coffee and bagels but they also have a lot of options to buy other foods and drinks and nothing is over priced. If I could give this dealership/service department 10 stars I would. More

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Great service Everything was wonderful when I had my328xi serviced on 9/21. Agent Bret Hines explained everything clearly. Work was done promptly and I was on my wa Everything was wonderful when I had my328xi serviced on 9/21. Agent Bret Hines explained everything clearly. Work was done promptly and I was on my way. Could not have been more satisfied More

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Amazing My first experience and i am thrilled. Helpful, polite and extremely friendly. As strange as it seems, i am looking forward to my next visit. My first experience and i am thrilled. Helpful, polite and extremely friendly. As strange as it seems, i am looking forward to my next visit. More

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Repair service was excellent Was met promptly on time. Very friendly service and professional. The car was ready right on time and was in very clean and excellent condition Bret Was met promptly on time. Very friendly service and professional. The car was ready right on time and was in very clean and excellent condition Bret Hines kept me very well informed and was very helpful through the entire process. Thanks for your great service Regards Eric J Schwartz More

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5 Star Rallye BMW Bret Hines was an excellent Service Advisor. He was courteous and professional from the neck Ning to the end of the process. His exceptional servic Bret Hines was an excellent Service Advisor. He was courteous and professional from the neck Ning to the end of the process. His exceptional service and attention to detail added to the Rallye BMW experience. More

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A Second Home Rallye and their family consistently take care of me like family. Always excellent everything. Though it's their job, you can feel that they truly car Rallye and their family consistently take care of me like family. Always excellent everything. Though it's their job, you can feel that they truly care about your satisfaction beyond the business...for real! More

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Happy with service Very happy with Bret , could not have been treated better ..car completed service in time period stated. 2nd car with Rallye, have very impressed with Very happy with Bret , could not have been treated better ..car completed service in time period stated. 2nd car with Rallye, have very impressed with the quality of the people in sales (Dominick) and Matt Carlson's service department More

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Great service and staff From the appointment to the moment I left the Rallye BMW, I felt they care about what they do and the customers. Everything went smooth and a receive From the appointment to the moment I left the Rallye BMW, I felt they care about what they do and the customers. Everything went smooth and a received outstanding service, thanks to Bret. More

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