Brett Bales | Page 3

The services provided were nothing less than magnificent, I was able to turn a struggling situation into a new start, thank you for your help I was able to turn a struggling situation into a new start, thank you for your help More

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Chris and Shay were awesome! They made us feel comfortable and helped us find a great new car! Brett helped us understand our financing options and helped give us a great deal! The sercice ive g comfortable and helped us find a great new car! Brett helped us understand our financing options and helped give us a great deal! The sercice ive gotten for years from Pappas has always been top notch! More

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Isabel is extremely genuine and sweet sales associate. Probably one of the first ever who is not completely playing the game. Someone you can sit down with and have a real conversation with. Not average d Probably one of the first ever who is not completely playing the game. Someone you can sit down with and have a real conversation with. Not average dealers who you can tell say the same thing over and over. She will be completely open and honest with you about what you’re purchasing so the transparency piece is awesome and do her best to get you what’s available. Couldn’t really believe when she told me she’s been doing it for a couple months. Well spoken and very professional. Would recommend buying a car from her and will in the future if she’s still around. Dealership was clean and associates were nice. Thanked me for my service (being military). They did try to break everything down for me best they could. Gave the dealership a 4 star because I went to trade in my vehicle and depending if I bought a new or used car depended on how much they would give me for the trade. Pretty annoyed about that but was in a time crunch due to traveling soon. Was not on Isabel. That was what the owner/manager was saying. So at that point I knew bargaining was off the table. Bought a Camry full MSRP and added packages. Everything else was spot on. Recommend as long as you’re not trying to trade in. And shoutout to Brett, Toyota financing finally offered me a lower rate. Couldn’t used due to personal administrative reasoning. Super funny and personable guy More

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Mike maid our car purchase very easy. With no pressure he found the car we like. With guys like Mike and Brett this was easiest car I ever bought. found the car we like. With guys like Mike and Brett this was easiest car I ever bought. More

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Pappas Toyota is great. This is the second previously owned Toyota we've purchased from Pappas Toyota. Pappas Toyota has the best vehicles. Tim Scanlon is great. He's knowledgeable, understanding, and owned Toyota we've purchased from Pappas Toyota. Pappas Toyota has the best vehicles. Tim Scanlon is great. He's knowledgeable, understanding, and personable. If your looking for a car see Tim. Brett Bales is the most efficient finance manager we've worked with. Like Tim, Brett is also knowledgeable, friendly, and helpful. Pappas Toyota is our go to dealership. More

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Sam was amazing! He stayed over past his shift to help us, made he found out what was important to my wife and I when it came to the features we wanted in our cars, also, if he didn’t know the answer to a us, made he found out what was important to my wife and I when it came to the features we wanted in our cars, also, if he didn’t know the answer to a question he went and found the answer, and didn’t just guess. He’s earned our families trust and we will continue to do business with him in the future! Great job, Sam! Brett in finance was also amazing, and a absolute riot! More

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Joe was very helpful when it came to buying my truck. he made every step easy and made the process of buying a new car easy. made every step easy and made the process of buying a new car easy. More

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My first time at Pappas Toyota was a pleasant one, and I would recommend this dealership to buyers who are currently looking. We have purchased 5 cars now from Barry Brash (4 while at a different dealer) a would recommend this dealership to buyers who are currently looking. We have purchased 5 cars now from Barry Brash (4 while at a different dealer) and he is awesome to work with and an honest sales person. I worked with Brett Bales in the finance department and he was just as awesome as Barry. He really works with you to answer all of your questions and concerns to make sure you are making the best decision for you. More

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After my great experience with Doc during the first process of my car buying experience I had the pleasure of working with Brett Bales in finance. He was very thorough with every aspect of the finance process of my car buying experience I had the pleasure of working with Brett Bales in finance. He was very thorough with every aspect of the finance process and was so easy going guess that’s why they call him easy. Thanks again Brett your friend Josh. More

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Close to perfect, then left empty Overall a good experience for buying a used car. Worked out pricing by email vs. in person (my choice), came for a test drive, all went well. Didn't h Overall a good experience for buying a used car. Worked out pricing by email vs. in person (my choice), came for a test drive, all went well. Didn't have to spend too much time in the dealership, got the paperwork done with all the necessary pageantry they have to do to get you to buy more stuff. They washed the car for us to drive home. The only hiccup in the whole experience was having the low fuel light come on as soon as we entered the highway, which is well under a mile from the dealership. Would have been a nice touch to give us a few drops for the ride home. More

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