Brett Lloyd

When I came in everyone was great they are a great team an amazing mechanical service an amazing mechanical service More

by KIARIA_459 Verified Customer Verified Customer

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Your service is not very good matter of fact it is the worst I ever deal with worst I ever deal with More

by noemail789 Verified Customer Verified Customer

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First class service and real timely service. Doesn’t get any better. My car was taken on time, diagnostics perfect, and drove away two hours later Doesn’t get any better. My car was taken on time, diagnostics perfect, and drove away two hours later More

by JMCNALLYTHREE Verified Customer Verified Customer

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I was very disappointed to have came into the shop today and I was notified since someone else knew had taken over that they were not going to honor the free oil changes anymore and I was notified since someone else knew had taken over that they were not going to honor the free oil changes anymore More

by MYTWINS3131 Verified Customer Verified Customer

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Advisor Kwan needs a raise for his great work. Thank you southern great customer service. Thank you southern great customer service. More

by Thadude Verified Customer Verified Customer

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Very pleased with this dealership, I have used it on all the Kias that I’ve bought since 2011 the Kias that I’ve bought since 2011 More

by JEFFDWHITE11155 Verified Customer Verified Customer

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Not happy with return to get my car completed,turn around time to long. Done. time to long. Done. More

by CYNTHIACOLEMAN1960 Verified Customer Verified Customer

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The service manager was very knowledgeable and professional the took the time to explain to me about my vehicle and what to expect. They kept me informed of the status of my vehicle. I was very pl professional the took the time to explain to me about my vehicle and what to expect. They kept me informed of the status of my vehicle. I was very pleased with their professionalism. More

by ernestwhite75 Verified Customer Verified Customer

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This place sucks. They forgot my car for 2 weeks. Brought my car here 3x in the month of August and they never found or fixed anything. GM Brett Lloyd ignores complain They forgot my car for 2 weeks. Brought my car here 3x in the month of August and they never found or fixed anything. GM Brett Lloyd ignores complaints and issues. Never Again. $3000 wasted. More

by hannahlatray2 Verified Customer Verified Customer

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Service advisor had to call the day of my service appointment, nobody did anything with my truck while he was out. Could not get a hold of anyone since they use an offsite call center that forwarded appointment, nobody did anything with my truck while he was out. Could not get a hold of anyone since they use an offsite call center that forwarded my message to the advisor that was out. Went in the next morning and the on duty manager told me if I was going to raise my voice he was going to walk away. Was promised to hear from the service manager and his boss but shockingly I have not heard from neither since. The most miss managed service center I have ever dealt with, To the point it is not worth my time for even the free oil changes and state inspections. Would give zero stars if possible. More

by CHURCHMT Verified Customer Verified Customer

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