Brett Sopocy | Page 18

Greenway Kia West responded

Thank you for your wonderful review! We’re thrilled to hear that Brett provided great customer service and made your experience at Greenway Kia West a positive one. We’re proud to have Brett on our team and appreciate your kind words about his service. If you need anything for your Kia in the future, please feel free to reach out to me at markfoster@greenwayauto.com. We appreciate your business! — Mark Foster, Service Manager

hochred responded

One big complaint about Greenway Kia West is that they do not return calls and the voice mail of finance department is always full. Obviously 🙄 they do not check their voice mails regularly. Very frustrating trying to reach Carlos and can’t leave a voicemail and leave a message at front desk and he still doesn’t call. This is by worst dealership I have ever dealt with!

Greenway Kia West responded

¡Hola yoma3166! Muchísimas gracias por tu comentario y por confiar en Greenway Kia West. Nos alegra saber que has recibido el mejor servicio y que nuestro equipo ha superado tus expectativas con atención y eficiencia al 100%. Para nosotros, es un honor servir a la comunidad de Clermont y Centro de la Florida con el más alto nivel de atención. Si necesitas cualquier cosa para tu Kia, no dudes en visitarnos nuevamente. ¡Gracias por ser parte de la familia Greenway Kia West! —El equipo de Greenway Kia West, orgullosamente sirviendo a Clermont

Greenway Kia West responded

Thank you for your honest feedback, Sarah. I’m sorry to hear your check engine light came back on and that your concerns about the shifting and knocking weren’t resolved during your visit. We want every guest to feel confident in their Kia service experience, and I’d like to personally review your situation and see how we can help. Please contact me directly at markfoster@greenwayauto.com so we can work toward a resolution. — Mark Foster, Service Manager

Greenway Kia West responded

Hi Rosiermalik2, Thank you so much for your amazing review! We’re thrilled to hear that Bert Sopocy made your visit unforgettable and that you had such a positive experience with us at Greenway Kia West. Our team is dedicated to making every visit special for our Clermont and Central Florida customers. We can’t wait to welcome you back! If you need anything in the meantime, Bert and the entire team are always here to help. —Your Greenway Kia West Team, proudly serving Clermont and Central Florida

Greenway Kia West responded

Hi Recoopjoy64, Thank you so much for your kind feedback! We’re glad to hear you were pleased with our service and found our team to be professional and efficient. Providing top-notch care and respect for your time is always our goal at Greenway Kia West. We appreciate your trust and are proud to serve the Clermont and Central Florida community. If you ever need anything else, our team is always here for you! —Your Greenway Kia West Team

Greenway Kia West responded

Hi Kennedy.ellis42, Thank you so much for your kind words! We’re happy to hear you enjoyed your visit and received quick, efficient service from our team at Greenway Kia West. Providing excellent care and making things easy for our customers is always our priority. We appreciate your trust and are proud to serve the Clermont and Central Florida community. If you ever need anything else, we’re always here to help! —Your Greenway Kia West Team

Greenway Kia West responded

Hi Garry, Thank you so much for your kind review! We’re glad to hear Brett was accommodating and that you noticed an improvement in your car after your service visit. Our team at Greenway Kia West works hard to provide fast, systematic, and high-quality service for all our customers in Clermont and Central Florida. If you ever need anything else, Brett and the rest of our team are always here to help! —Your Greenway Kia West Team

Greenway Kia West responded

Hi jamarva92, Thank you for your kind words and your 4-star rating! We’re happy to hear you had a great experience with our team at Greenway Kia West. Providing excellent service to every customer is always our top priority. We appreciate your feedback and are proud to serve the Clermont and Central Florida community. If there’s anything we can do to make your next visit a 5-star experience, please let us know—we’re always here to help! —Your Greenway Kia West Team

Greenway Kia West responded

Carrie, thank you for your thoughtful feedback! We’re happy to hear Tony consistently goes above and beyond to ensure you get the best service and value. We’ll also share your appreciation with our technicians who help keep your vehicle running strong. We truly value your trust in the Greenway Kia West service team. – Mark Foster, Service Manager | markfoster@greenwayauto.com