I had great service with Greenway Kia every one was good
so I give them 4 stars 🌟
so I give them 4 stars 🌟
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by jamarva92
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2025 -
Greenway Kia West responded
Hi jamarva92,
Thank you for your kind words and your 4-star rating! We’re happy to hear you had a great experience with our team at Greenway Kia West. Providing excellent service to every customer is always our top priority.
We appreciate your feedback and are proud to serve the Clermont and Central Florida community. If there’s anything we can do to make your next visit a 5-star experience, please let us know—we’re always here to help!
—Your Greenway Kia West Team
Tony service rep has always provided top notch service
even when you have another service rep working with you, he always inputs information that works in your favor best for the car or financially worth
even when you have another service rep working with you, he always inputs information that works in your favor best for the car or financially worth for you. As for the car mechanic unfortunately i only see one left,he has worked on my car at times, i have to give my hat off to whomever works on the car because its still running.so thank you kia service team.
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by CARRIE.G153
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2025 -
Greenway Kia West responded
Carrie, thank you for your thoughtful feedback! We’re happy to hear Tony consistently goes above and beyond to ensure you get the best service and value. We’ll also share your appreciation with our technicians who help keep your vehicle running strong. We truly value your trust in the Greenway Kia West service team.
– Mark Foster, Service Manager | markfoster@greenwayauto.com
Things weren't going according to plan but they handled
it well and problem ultimately resolved.
it well and problem ultimately resolved.
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by scott
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2025 -
Greenway Kia West responded
Scott, thank you for sharing your experience. We’re glad our team was able to handle the situation and get the problem resolved for you. We appreciate your trust in Greenway Kia West and look forward to serving you again.
– Mark Foster, Service Manager | markfoster@greenwayauto.com
Excellent service thank lo recomiendo ampliamente son
puntuales y diligentes te entregan tu carro limpio
puntuales y diligentes te entregan tu carro limpio
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by ajdirienzo
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2025 -
Greenway Kia West responded
Thank you for the fantastic 5-star review! We’re so glad to hear Brian at Greenway Kia West provided top-notch service and was able to take care of your emergency repair right away. Quick, reliable support in urgent situations is what we strive for, and we’re happy Brian delivered that for you. We truly appreciate your trust and look forward to helping you again whenever you need us!
—Greenway Kia West Service Team
Great service at greenway Kia west smooth operation
service teams very helpful i recommend everyone to go there for services
service teams very helpful i recommend everyone to go there for services
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by faridaf12
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2025 -
Greenway Kia West responded
Thank you so much for the 5-star review, Farida! We’re so glad to hear you had a smooth and positive experience with our helpful service team at Greenway Kia West. Your recommendation means the world to us, and we’re always here to provide the same great service whenever you need us. See you next time!
—Greenway Kia West Service Team
Professional, Friendly, Knowledgeable staff.
Organized dealership and quick service. Great communication from beginning to end.
Organized dealership and quick service. Great communication from beginning to end.
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by dnaarendt
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2025 -
Greenway Kia West responded
Thank you for the outstanding 5-star review! We're so glad to hear you had a smooth and efficient experience at Greenway Kia West. From our professional and friendly staff to our organized process and strong communication, we aim to deliver exceptional service every step of the way. We truly appreciate your feedback and look forward to seeing you again!
—Greenway Kia West Team
When you’re in the market for a budget friendly car a KIA
is an option, so after the purchase expect to receive average service, you get what you pay for. Such has been my experience with this service center
is an option, so after the purchase expect to receive average service, you get what you pay for. Such has been my experience with this service center.
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by SREVENG
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2025 -
Greenway Kia West responded
Thank you for your honest feedback. We're sorry to hear that your experience with our service center felt average—we always strive to exceed expectations, regardless of budget. Your insights are valuable, and we’ll be sure to share them with our team as we continue working to improve the level of service we provide. If there’s anything specific we can do to better support you moving forward, we’d welcome the opportunity to help.
—Greenway Kia West Service Team
Very quick and easy Very quick, easy, kind workers every
time I come in. Brett was very nice and professional
time I come in. Brett was very nice and professional
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by dejesusmeranda
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 24, 2025 -
Greenway Kia West responded
Thank you for the wonderful 5-star review, Meranda! We're so happy to hear that every visit to Greenway Kia West has been quick, easy, and supported by our kind and professional team. Shoutout to Brett for delivering great service—we’ll be sure to pass along your kind words. We appreciate your loyalty and look forward to seeing you next time!
—Greenway Kia West Service Team
Great help and the shuttle driver was very professional,
helpful and friendly. He made the waiting bearable.
helpful and friendly. He made the waiting bearable.
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by Dianeingram80
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Diego Barroso, Arturo Ramirez
Jun 10, 2025 -
Greenway Kia West responded
Hi Diane,
Thank you for the great review! We're so glad you had a positive experience and that our shuttle driver helped make the wait more comfortable. At Greenway Kia West, we take pride in providing professional, friendly service every step of the way.
We appreciate your kind words and look forward to assisting you again!
Best regards,
The Greenway Kia West Team
Awful experience.
Misrepresented new loan details, and trade in vehicle loan payoff date. Given sales contract paperwork on a thumb drive which we couldn't open onc
Misrepresented new loan details, and trade in vehicle loan payoff date. Given sales contract paperwork on a thumb drive which we couldn't open once at home. Multiple phone calls and emails went unanswered for almost a week. We expressed our frustration about these issues, we were offered two free oil changes in addition to the free first oil change.
A Google review was posted with the details of our experience.
We arrived for our oil change appointment and while waiting visited the sales department to obtain the coupons/cards for the two complimentary oil changes to be told they would not be released until our Google review was changed.
We will not be blackmailed/intimidated by this or any other business.
Obviously we do not recommend this dealership.
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by dhat3462
Verified Customer
Verified Customer
May 31, 2025 -
Greenway Kia West responded
Dear dhat3462,
We’re truly sorry to hear about your experience and want to sincerely apologize for the frustration and inconvenience you encountered. What you described does not reflect the level of service or integrity we strive to uphold at Greenway Kia West.
Your feedback is being taken seriously, and we are actively reviewing the situation internally. We never intend for any customer to feel unheard, misled, or pressured in any way. If you’re open to it, we would appreciate the opportunity to speak directly and work toward resolving your concerns. Please feel free to contact our management team at [insert direct phone number or email].
We value every customer’s trust and are committed to doing better.
— The Greenway Kia West Team
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