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Brian Bates
28 Reviews
28 Reviews
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28 Reviews of Brian Bates
Verified Customer
October 16, 2025
The gentleman that took much care in servicing my car. He explained what they would do at the service on my 16 year old Forester. I am very grateful for his kindness. He explained what they would do at the service on my 16 year old Forester. I am very grateful for his kindness. More
by DUMPLING3218
October 15, 2025
Have been waiting 6 months now with no resolution to scratch repair in dash board. There has been no follow up since July!!! scratch repair in dash board. There has been no follow up since July!!! More
by BRTKO243
Other Employees Tagged: Maureen Bailey
October 13, 2025
Steve, Brian , and Andy did all they could to resolve our radio and delaminating issues. Friendly and quick service. Very thankful for their help. radio and delaminating issues. Friendly and quick service. Very thankful for their help. More
by TJONICHOLS
Other Employees Tagged: Steven Runion
October 10, 2025
What a great job they did! After getting the runaround from the Subaru customer advocacy and being told we had to pay for something that was a manufacturer’s issue, Kenny Ross After getting the runaround from the Subaru customer advocacy and being told we had to pay for something that was a manufacturer’s issue, Kenny Ross made it right immediately and fixed the problem. Very professional. Only complaint is that I called to schedule the repair (scheduling department) and was sent to voice mail twice and no one called us back. More
by sakim107
Other Employees Tagged: Steven Runion
October 01, 2025
Always good to deal with. Fast service A-1. Enjoy the snack bar.and television. Fast service A-1. Enjoy the snack bar.and television. More
by JSCHESSLER51
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
October 01, 2025
Everyone at dealership is friendly and helpful. They communicate well, keep you updated about your car and when it will be ready. This is one of the reasons we continue to purchase cars from this d They communicate well, keep you updated about your car and when it will be ready. This is one of the reasons we continue to purchase cars from this dealership. More
by CHRISTINEGROVE
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
September 26, 2025
Brian Bates and the entire service team are the most polished and professional service team I have ever worked with. 10/10 would recommend. My service experience was very easy, they communicated well, a polished and professional service team I have ever worked with. 10/10 would recommend. My service experience was very easy, they communicated well, and the work was done quickly. More
by JAY.BRADSHAW135
Other Employees Tagged: Steven Runion, Mike Siefers, Josh Verheyen
September 19, 2025
They over filled my oil. The filter they checked had multiple leaves on it and they put it back in with all the leaves I have pictures. When the car was finished it sat for The filter they checked had multiple leaves on it and they put it back in with all the leaves I have pictures. When the car was finished it sat for over 30 minutes before they came and got me. More
by SHAFFJAC001
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
September 13, 2025
Terrible service from the top down. No recommendations from me! No one is accountable to customers! No recommendations from me! No one is accountable to customers! More
by EFGIGLIOTTI
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Adam Martin
