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Brian Bates
21 Reviews
21 Reviews
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21 Reviews of Brian Bates
September 19, 2025
They over filled my oil. The filter they checked had multiple leaves on it and they put it back in with all the leaves I have pictures. When the car was finished it sat for The filter they checked had multiple leaves on it and they put it back in with all the leaves I have pictures. When the car was finished it sat for over 30 minutes before they came and got me. More
by SHAFFJAC001
Verified CustomerOther Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
September 18, 2025
Do not listen do not follow up. Not good service practice. No recommendations from me ever. Not good service practice. No recommendations from me ever. More
by EFGIGLIOTTI
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers
September 13, 2025
Terrible service from the top down. No recommendations from me! No one is accountable to customers! No recommendations from me! No one is accountable to customers! More
by EFGIGLIOTTI
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Adam Martin
September 11, 2025
In and out in about 35 minutes the staff was friendly plus they even washed my car. Lounge area is excellent and was happy to see a kids play room. plus they even washed my car. Lounge area is excellent and was happy to see a kids play room. More
by AMANDAHAWK82292
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
September 02, 2025
Maureen and Brian and THE BEST! Make sure to visit them at Kenny Ross Subaru! Make sure to visit them at Kenny Ross Subaru! More
by TODD HARDY
Other Employees Tagged: Maureen Bailey, Laurene Willis
August 29, 2025
Fast professional service with a smile! There's no substitute for Kenny Ross' Subaru Certified technicians. There's no substitute for Kenny Ross' Subaru Certified technicians. More
by CHRISTINA.BARMADA
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
August 28, 2025
I trust the service center at Kenny Ross so much that I drive 120 miles roundtrip from Morgantown, WV! drive 120 miles roundtrip from Morgantown, WV! More
by Suzannedanley
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
August 25, 2025
Had to stop for an emergency driving from Pittsburgh to Delaware. While unfortunately we were delayed 2+ hours the service dept was helpful, taking care of our problem - even pointed us towards a place we Delaware. While unfortunately we were delayed 2+ hours the service dept was helpful, taking care of our problem - even pointed us towards a place we could have lunch. More
by JNJM2
August 20, 2025
He was courteous and very helpful. Didn’t make you feel like a dumb woman driver. Very pleasant experience. Didn’t make you feel like a dumb woman driver. Very pleasant experience. More
by RRATSCANB
Other Employees Tagged: Bryan Hastings
August 17, 2025
Technician completed all work asked and in a timely fashion. It was very well appreciated. fashion. It was very well appreciated. More
by LINDAJOJONES8
Other Employees Tagged: Bryan Hastings
