Brian Belviso | Page 3

Unplanned visit due to bad battery, of course these things always happen at the most inopportune time. I was pressed for time. But service department really did great to get me in and out Thanks guys.. things always happen at the most inopportune time. I was pressed for time. But service department really did great to get me in and out Thanks guys.... More

by CYBER12MOM Verified Customer Verified Customer

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I am very dissatisfied, I bought my car on May 28 and the same day the check engine light turn on, I went to the dealer on June 6 to verify what was wrong with the car at the dealer they told me that the car same day the check engine light turn on, I went to the dealer on June 6 to verify what was wrong with the car at the dealer they told me that the car had After Market parts and that it needed a Tuning, Brian the guy in service told me that he would call me when he had an answer on what they could do to fix the car and turn off the check engine light after that I have called the dealer 11 times because no one has called back and every time I call no one has an answer for me and they keep passing the ball to each other, also I still don't have the registration for the car license plate after almost two months since I bought it, also called for that and I've been to the dealer six times and no one has an answer for me and they keep passing the ball to each other. I'm going to file a complaint with the customer service department to see if they finally call me and resolve the situation that I had, another thing when I bought my car the salesman promised me that he would get me the car mats and that they would fix the bumper and that he would call me to let me know, he never called me, I definitely did a bad deal with Lucky VW. More

by squiel.colon Verified Customer Verified Customer

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All the employees seem to present a very happy atmosphere...Service was very prompt and courteous...A very pleasant experience....John Moran atmosphere...Service was very prompt and courteous...A very pleasant experience....John Moran More

by jmmor10 Verified Customer Verified Customer

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The service staff could not be more polite and attentive. Service is done quickly, techs are very clean. I could not be happier that I have a service package through Lokey VW. Service is done quickly, techs are very clean. I could not be happier that I have a service package through Lokey VW. More

by Mzewen Verified Customer Verified Customer

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Techs do a great job with all of the work done to my vehicle Alex does a great job Brain,Danny and Eric are great advisors as well keep up the great work vehicle Alex does a great job Brain,Danny and Eric are great advisors as well keep up the great work More

by marekramus199 Verified Customer Verified Customer

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My steering wheel was very heavy to move and they said they didn’t care about it and also I got an oil change and there was no sticker on my window to know when the next one is due they didn’t care about it and also I got an oil change and there was no sticker on my window to know when the next one is due More

by Gerant Bardhi Verified Customer Verified Customer

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Brian in service is super. Bryan and his team fixed my car that just died with a MCS warning light and just shut down. Brought it in and he said it was the battery it happens Bryan and his team fixed my car that just died with a MCS warning light and just shut down. Brought it in and he said it was the battery it happens all the time because of Florida's heat snd humidity. That batteries only last about three years. More

by tallskinnychick Verified Customer Verified Customer

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Gene is awesome! Even though I messed up my appointments and got in a little late he didn’t hesitate to help me out! I came in for some routine work and he followed u Even though I messed up my appointments and got in a little late he didn’t hesitate to help me out! I came in for some routine work and he followed up with a multi-point inspection to ensure my safety. This crew always does quality work 10/10 would recommend to a friend More

by Megan D. Verified Customer Verified Customer

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Very friendly, professional and helpful service department! I am always greeted with a nice smile. department! I am always greeted with a nice smile. More

by BETSY9292003 Verified Customer Verified Customer

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In a world where customer service has fallen off a cliff Lokey service excelled where others fail. Lokey service excelled where others fail. More

by jrslusarz Verified Customer Verified Customer

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