Brian Belviso | Page 40

I had an appointment scheduled for my lease to be washed and oil changed. I was there for 3.5 hours. No one would update me on that status of my vehicle when asked. People that would walk in after me got th and oil changed. I was there for 3.5 hours. No one would update me on that status of my vehicle when asked. People that would walk in after me got there vehicle done immediately and back before mine because they knew people there in the department. And to top it off during a pandemic. Either no one was wearing a mask or their mask was around their chin. Completely inappropriate during pandemic times. Will never take my lease back there for service until I drop it off and go Somewhere else to buy a car. Awful experience. More

by kristamarie.k.88 Verified Customer Verified Customer

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This place is truly a waist of one's time. If you like your day waisted after making an appointment, being lied to and treated like a joke, then you found your perfect place to have your car ju If you like your day waisted after making an appointment, being lied to and treated like a joke, then you found your perfect place to have your car just sit all day and have nothing done to it, then be told a bunch of BS on why they didn'r want to work on it .. More

by Do We Cheat'em And How Verified Customer Verified Customer

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I travel an hour from Riverview Fl to get my car service. All the associates are knowledge and always are there to help not just make a sell. I always schedule my appointments with Brian. He always goes t All the associates are knowledge and always are there to help not just make a sell. I always schedule my appointments with Brian. He always goes that extra mile and is a great communicator. More

by duffy.christopher Verified Customer Verified Customer

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The usual excellent fast and friendly VW service from Brian and his team of technicians. Never a disappointment and always on time. Always exceeds expectations. Brian and his team of technicians. Never a disappointment and always on time. Always exceeds expectations. More

by Al Verified Customer Verified Customer

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Always a joy to work with employees of Lokey Volkswagen I recommend the dealership to everybody The giant flags are the best yes yes yes recommend the dealership to everybody The giant flags are the best yes yes yes More

by TallGuy007 Verified Customer Verified Customer

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As for customer service "A Team" This dealership has been very helpful the entire time of owning my vehicle. Thankful for their courtesy and concern for their customers. I promote the This dealership has been very helpful the entire time of owning my vehicle. Thankful for their courtesy and concern for their customers. I promote them, along with Mr. Lokey, when I get the chance. More

by MJoey78 Verified Customer Verified Customer

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It was my first oil change. Service was prompt and courteous. Everything checked out fine. I was in and out within forty five minutes. Thank You courteous. Everything checked out fine. I was in and out within forty five minutes. Thank You More

by trish.jackson Verified Customer Verified Customer

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this is the place to purchase! With Doug, Chris and Chad...You can’t go wrong. They treat you like family... any issues, they’re on it... they’re the BEST you can ask for in purchas With Doug, Chris and Chad...You can’t go wrong. They treat you like family... any issues, they’re on it... they’re the BEST you can ask for in purchasing a car. It’s the second purchase from their location and we’ve had positive experiences both times. We’ll definitely buy from them again and recommend them. More

by schreiberelaine Verified Customer Verified Customer

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We brought in our car for its regular oil service and were disappointed at the length of time it took to have the oil changed. We told the service agent we would wait. We checked in at 1.5 hours after were disappointed at the length of time it took to have the oil changed. We told the service agent we would wait. We checked in at 1.5 hours after noticing our vehicle was still sitting out in the parking lot. Within 40 minutes after this our vehicle was ready. More

by MEMALIC1 Verified Customer Verified Customer

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Geneva Carr and the Chad in finance and sales manager were ALL VERY professional and knowledgeable about our vehicle and i have purchased 6 VW’s over the trees with Lokey and this is why we will always c were ALL VERY professional and knowledgeable about our vehicle and i have purchased 6 VW’s over the trees with Lokey and this is why we will always come back. More

by leah.foley Verified Customer Verified Customer

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