Brian Bendickson | Page 12

Tried to upcharge service. A coolant leaked was possibly going to cost me $2500. No thanks A coolant leaked was possibly going to cost me $2500. No thanks More

by james.gillespie Verified Customer Verified Customer

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Generally good service, but they need to understand warranties and not try to charge you. warranties and not try to charge you. More

by Ghost Verified Customer Verified Customer

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Courteous service usually able to explain repair in layman's terms. Repairs/service done in a timely manner when scheduled. layman's terms. Repairs/service done in a timely manner when scheduled. More

by mark.wire Verified Customer Verified Customer

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People here are friendly and very helpful. Service is good and work is done right! Service is good and work is done right! More

by FUNFAR49 Verified Customer Verified Customer

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Great dealership with top notch service department. Jennifer is a wonderful manager with a awesome team. Jennifer is a wonderful manager with a awesome team. More

by chris Verified Customer Verified Customer

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I had an oil change and they did a very good job. they showed me all my filters and everything that need to be done. And I really appreciated that and it only took him a 1/2 an hour it was great. they showed me all my filters and everything that need to be done. And I really appreciated that and it only took him a 1/2 an hour it was great. More

by lori.nord Verified Customer Verified Customer

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Needed to consider oil change before driving 3500 miles for vacation. Got a solution and was done timely and very well. Love those techs. 10 on any service scale for vacation. Got a solution and was done timely and very well. Love those techs. 10 on any service scale More

by Joe Bronco Verified Customer Verified Customer

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The service and repair were done in a nice and timely fashion and all repairs seem to be real nice and well done with no complaints. Appreciate your time and effort they put into doing it right thanks. fashion and all repairs seem to be real nice and well done with no complaints. Appreciate your time and effort they put into doing it right thanks. More

by r_doll1 Verified Customer Verified Customer

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Had a tough time getting an appointment to work with my schedule. When I finally did get in, they were short handed and weren't able to address the issues. Had the truck in the shop while it was under wa schedule. When I finally did get in, they were short handed and weren't able to address the issues. Had the truck in the shop while it was under warranty. The repair didn't last a day. Now that it is out of warranty, they tell me to expect to be billed. Have had Ford trucks most of my life, with the issues I've had, don't think I will be able to afford to keep this one. Repairs are so crazy expensive, I don't want the risk while retired. Thank You More

by Randy Phelps Verified Customer Verified Customer

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Anna Hawkins was extremely helpful! Apparently the other males in the service center couldn't be of service as they waited till she was available and passed me off to her. She deserves Apparently the other males in the service center couldn't be of service as they waited till she was available and passed me off to her. She deserves a huge raise/promotion! The other person with me stated how smart it is of Luther Family Ford to have Anna in the position she is in as she delivers awesome customer service. Your service department would be severely lacking without her. All the males were very stand off-ish, it was an issue for them to help temporarily (hook up code reader) until Anna was available (she was busy with customer on the phone, running to find tech people, etc). I have nothing but the best to say of Anna Hawkins. You might want to have her teach the others what customer service looks like! Thank you Anna!!! You were a Godsend when I was stranded in Fargo! More

by Cindy Verified Customer Verified Customer

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