Brian Binegar
Brian Binegar at Klaben Chrysler Jeep Dodge Ram

Brian Binegar | Page 3

Shop Foreman

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
4.9
52 Reviews

Dealership Experience

16 yrs, 3 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

4.9

52 Reviews

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52 Reviews of Brian Binegar

October 02, 2024

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Employee Rating

Very responsive. Problem solved and I was out the door quickly. Very cheerful staff. Followed up to ensure I was satisfied More

by carolandallen.brewer
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Recommend Dealer
Yes

Other Employees Tagged: Harley Burrows

September 27, 2024

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Have purchased 7 vehicles from this dealership, they have provided all service work as well. Never an issue! More

by ryanewagner
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

September 16, 2024

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Great service and fast efficient work was done to my Jeep Wrangler. Everyone was really nice as well. More

by chris@newsomegroup.com
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard , Harley Burrows, Melissa Dolan

June 03, 2024

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This man put his BLOOD, sweat and tears into this bulb change. LITERALLY! Bleeding on the cement for this bulb. It was no challenge for him. Thanks again Brian for the courageous act I have witness and wi More

by KaylubF23
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Recommend Dealer
Yes

May 18, 2024

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Great courteous and fast experience at the service department. The oil was changed and the truck was washed! More

by BlackRam14
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Artie Gissinger, Richard Klaben , Brian Franklin, Albert Klaben III, Steve Pasko

May 14, 2024

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Klaben was awesome. I didn't have an appointment scheduled. They took me right in and got everything taken care of. Melissa Dolan was especially nice and professional. I More

by rob.paolucci84
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Jeff Ashley , Melissa Dolan, Logan Rich, AJ

February 21, 2024

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One star only because there isn't anything lower. Waited 4hrs. Kept getting the run around , More

by Teckstecksmithmith
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Recommend Dealer
No

Other Employees Tagged: Joe Hilliard, Michael Van Hoose, Jeff Ashley , James Arnold, Melissa Dolan, Danny Gauthier, Tina Kelly, Albert Klaben III, Logan Rich

Feb 21, 2024

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post a review of your experience at our service facility. As I read your comments and note the 1 star ratings for members of our team and processes, I am embarrassed and appalled that we put you in the position of being so completely dissatisfied. I truly apologize. This was not our intention. Although our actions did not show it, we are better than this and you are right in holding us accountable. That being said, members of the team that you tagged in your review, myself included, are having difficulty recalling any interaction or engagement with a customer that resulted with us being aware of such a negative experience. Shame on us for that as well. Our goal and business model is based on creating customers for life. When a customer has an experience that goes so completely opposite of that model, it gets the attention of the entire team. I welcome the opportunity to speak with you directly, so that I can apologize, and to also see if there is anything that I can try and do for you at this point. The extra insight would be greatly appreciated. Thank you again for your feedback and I apologize once more while hoping to hear from you soon. The entire Klaben team remains at your service. Mike VanHoose, mvanhoose@klaben.com, 330-673-3139 ext 707.

January 02, 2024

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Joe Hilliard and team were friendly, professional, and took care of everything needed! Will be back! More

by johnrebeck
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Michael Van Hoose, Jeff Ashley , James Arnold, Amanda Davis, Logan Rich

November 24, 2023

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Very up front and honest about what is needed on your vehicle. Great service department More

by booniedrn
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Recommend Dealer
Yes

Other Employees Tagged: Danny Gauthier

November 10, 2023

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It was a very efficient beautiful clean establishment. The sales help was very attentive and quick about processing my whole experience. More

by augustschreiber
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashley , James Arnold

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